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Matthews Nissan of Clay
Liverpool, NY
1,345 Reviews
Buying and serving a car should never be an obstacle — rather, it should be an experience you look forward to! When you come to our Nissan dealership near Syracuse, NY, the experience you enjoy is always stress-free, simple and fun. We’ve worked hard over the years to refine our processes, and we’re always looking to better serve drivers from all over Upstate New York.
Whether you’re looking to buy a new Nissan, need professional repairs or are curious about financing options, the team at Fuccillo Nissan is ready to assist you. We have a huge inventory of new and used Nissan models you’re sure to love, and we make sure each and every one of them comes with its fair share of benefits. In the end, we do whatever we can do pass the savings down to our customers, as we want to encourage you to return to us for business for years and years. Come visit us anytime to see why so many drivers in the Syracuse area are coming to us for automotive help!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,345 reviews
September 30, 2018
Great service, professional sales people I came in very frustrated due my previous vehicle being hit by a deer and totaled. Mendel was my salesperson, and when I told him what happened, he ma I came in very frustrated due my previous vehicle being hit by a deer and totaled. Mendel was my salesperson, and when I told him what happened, he made it his mission to take the frustration out of my situation. He went out of his way to make sure I found a new vehicle that had all the features I loved about my previous vehicle and more. He was very professional and turned my frustration into a much more pleasurable purchase. More
by nypeppie
Verified CustomerEmployees Worked With
Mandel Robinson
September 30, 2018
Great facility, great snacks and coffee, good service Great facility, great snacks and coffee, good service, Car was returned dirty, they cleaned but not completely. Defenelly love the location. Pri Great facility, great snacks and coffee, good service, Car was returned dirty, they cleaned but not completely. Defenelly love the location. Price is high but is understandable do to the facility and the snack clean restroom ect! If cars are returned clean price will be ok and this place will get 5 starts More
by BELLYPOPEYE
Employees Worked With
Matt Ryan
September 30, 2018
Was quick and professional I only had one day before my registration was due for renewal and I stopped and they gave me a late appointment for the following day. I was there by I only had one day before my registration was due for renewal and I stopped and they gave me a late appointment for the following day. I was there by 3:10pm and out by 4:20. They advised about what I needed to have done soon. They were polite and honest. More
by KBURKE338
Employees Worked With
Marc Spatola, William Holleran, Matt Ryan
September 29, 2018
most positive experience The dealership was clean and neat as were all the employees. The sales people knew the product line with out any glitches they listened as I described The dealership was clean and neat as were all the employees. The sales people knew the product line with out any glitches they listened as I described what I was looking for and proceeded to show me what I had asked for.when I was completely happy with what they had shown me , we discussed price , after a short discussion we agreed on a very fair price . We agreed on a deliver date,and they took care of transfer of plates , insurance ,and followed through on every detail . They showed me their very clean service department and described what I could expect there. I realized I was dealing with professional, knowledgeable, and trustworthy people . It was the most positive experience I have ever had at an aautomobile dealership. More
by PETERJSNOW
Employees Worked With
Marc Spatola
September 29, 2018
Customer Service Great customer Service, Friendly, and none of the sales representatives were not pushy, fast and very helpful, All around the best experience I had Great customer Service, Friendly, and none of the sales representatives were not pushy, fast and very helpful, All around the best experience I had at the car dealership More
by STALLIONMAN78
Employees Worked With
Sam Ryder, Mandel Robinson
September 29, 2018
Excellent service . The car was ready in the time I was told it would take. I have always had good experiences when I'm having my car serviced..thank you.. service . The car was ready in the time I was told it would take. I have always had good experiences when I'm having my car serviced..thank you.. More
by mamarrone
Employees Worked With
Andrew..not sure of last name but he was excellent
September 29, 2018
Overall great experience Ron the service advisor was great! He answered all my questions from start to finish and followed up we me as promised. Dealing with him was great Ron the service advisor was great! He answered all my questions from start to finish and followed up we me as promised. Dealing with him was great More
by CARRIEBROWN517
Employees Worked With
Ron service advisor
September 29, 2018
Very informative. I got straight honest answers. Service was done quickly and professionally. The price was very reasonable for service done. There thorough inspection I got straight honest answers. Service was done quickly and professionally. The price was very reasonable for service done. There thorough inspection found very important needs for my vehicle. More
by DGEMINI74
Employees Worked With
Matt Ryan
September 28, 2018
Great experience Pete was awesome and took care of everything. The whole process was as smooth as it could possibly be. They never disappoint at Fucillo Nissan. Pete was awesome and took care of everything. The whole process was as smooth as it could possibly be. They never disappoint at Fucillo Nissan. More
by mkurak418
Employees Worked With
Peter Ciambriello
September 27, 2018
Recommended upsell on 19k oil change totaling $500? Did not appreciate the hard hitting upsell recommendation's. New tactics or service writer? 34$ oil change and 500$ in more services. Been a service c Did not appreciate the hard hitting upsell recommendation's. New tactics or service writer? 34$ oil change and 500$ in more services. Been a service customer for 5 years and this is new. Makes me very upset I understand upselling services but 7 additional items. Sad..very sad. And my oil change sticker isn't even right. More
by lukowski.brian
Employees Worked With
Andrew Trombley
