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Matthews Nissan of Clay
Liverpool, NY
1,348 Reviews
Buying and serving a car should never be an obstacle — rather, it should be an experience you look forward to! When you come to our Nissan dealership near Syracuse, NY, the experience you enjoy is always stress-free, simple and fun. We’ve worked hard over the years to refine our processes, and we’re always looking to better serve drivers from all over Upstate New York.
Whether you’re looking to buy a new Nissan, need professional repairs or are curious about financing options, the team at Fuccillo Nissan is ready to assist you. We have a huge inventory of new and used Nissan models you’re sure to love, and we make sure each and every one of them comes with its fair share of benefits. In the end, we do whatever we can do pass the savings down to our customers, as we want to encourage you to return to us for business for years and years. Come visit us anytime to see why so many drivers in the Syracuse area are coming to us for automotive help!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,348 reviews
October 01, 2018
Bad service Brought my vehicle in for a NYS inspection. They failed it due to rear brakes needing service. When asked if they could service the brakes the rep s Brought my vehicle in for a NYS inspection. They failed it due to rear brakes needing service. When asked if they could service the brakes the rep said no because it’s seized up. Seemed pretty ridiculous to me and saying I currently lease from them and their just going to leave me hanging. So I left and later noticed they put I refused the brake service on the paperwork. I brought my vehicle somewhere else and they changed the pads and replaced a caliper and it passed inspection. Mind you I have a 2015 Nissan with 20,000 miles on it. Service department is a joke!!! More
by Jdbones42
Verified CustomerEmployees Worked With
Service advisor on left side of counter on 9/22/18 at 8am
October 01, 2018
Very well done by all the attendants Friendly great waiting room , over all excellent service knowing what your vehicle service needs are. Service done within all reasonable time, afforda Friendly great waiting room , over all excellent service knowing what your vehicle service needs are. Service done within all reasonable time, affordable pricing with a comprehensive print out on all functioning parts of the car. More
by NICKIAMAIO
Employees Worked With
Peter Ciambriello, Matt Ryan
September 30, 2018
Great service Very friendly and helpful. Listen to our concerns and explained what our options were. Gave us a loaner while there’d worked on my car. Very friendly and helpful. Listen to our concerns and explained what our options were. Gave us a loaner while there’d worked on my car. More
by TWEETYSWEETY71
Employees Worked With
Matt Ryan, Andrew Osborne
September 30, 2018
Great service, professional sales people I came in very frustrated due my previous vehicle being hit by a deer and totaled. Mendel was my salesperson, and when I told him what happened, he ma I came in very frustrated due my previous vehicle being hit by a deer and totaled. Mendel was my salesperson, and when I told him what happened, he made it his mission to take the frustration out of my situation. He went out of his way to make sure I found a new vehicle that had all the features I loved about my previous vehicle and more. He was very professional and turned my frustration into a much more pleasurable purchase. More
by nypeppie
Employees Worked With
Mandel Robinson
September 30, 2018
Was quick and professional I only had one day before my registration was due for renewal and I stopped and they gave me a late appointment for the following day. I was there by I only had one day before my registration was due for renewal and I stopped and they gave me a late appointment for the following day. I was there by 3:10pm and out by 4:20. They advised about what I needed to have done soon. They were polite and honest. More
by KBURKE338
Employees Worked With
Marc Spatola, William Holleran, Matt Ryan
September 30, 2018
Great facility, great snacks and coffee, good service Great facility, great snacks and coffee, good service, Car was returned dirty, they cleaned but not completely. Defenelly love the location. Pri Great facility, great snacks and coffee, good service, Car was returned dirty, they cleaned but not completely. Defenelly love the location. Price is high but is understandable do to the facility and the snack clean restroom ect! If cars are returned clean price will be ok and this place will get 5 starts More
by BELLYPOPEYE
Employees Worked With
Matt Ryan
September 29, 2018
Overall great experience Ron the service advisor was great! He answered all my questions from start to finish and followed up we me as promised. Dealing with him was great Ron the service advisor was great! He answered all my questions from start to finish and followed up we me as promised. Dealing with him was great More
by CARRIEBROWN517
Employees Worked With
Ron service advisor
September 29, 2018
Very informative. I got straight honest answers. Service was done quickly and professionally. The price was very reasonable for service done. There thorough inspection I got straight honest answers. Service was done quickly and professionally. The price was very reasonable for service done. There thorough inspection found very important needs for my vehicle. More
by DGEMINI74
Employees Worked With
Matt Ryan
September 29, 2018
Excellent service . The car was ready in the time I was told it would take. I have always had good experiences when I'm having my car serviced..thank you.. service . The car was ready in the time I was told it would take. I have always had good experiences when I'm having my car serviced..thank you.. More
by mamarrone
Employees Worked With
Andrew..not sure of last name but he was excellent
September 29, 2018
Customer Service Great customer Service, Friendly, and none of the sales representatives were not pushy, fast and very helpful, All around the best experience I had Great customer Service, Friendly, and none of the sales representatives were not pushy, fast and very helpful, All around the best experience I had at the car dealership More
by STALLIONMAN78
Employees Worked With
Sam Ryder, Mandel Robinson
