Matthews Nissan of Clay

Starting issue. Fucillo was very knowledgeable on solving the problem. They even preformed service on a recall I didn’t know about and it didn’t cost any money. Fucillo was very knowledgeable on solving the problem. They even preformed service on a recall I didn’t know about and it didn’t cost any money. More

Fast sales process This is the 4th car that I have purchased from Fucillo and they continue to.out do themselves. This experience was the fastest yet. Awesome customer This is the 4th car that I have purchased from Fucillo and they continue to.out do themselves. This experience was the fastest yet. Awesome customer service!! More

Awesome Experience Brian was awesome and made the car buying process so smooth and easy !!I had my car within two days of signing for it, and they all answered any and a Brian was awesome and made the car buying process so smooth and easy !!I had my car within two days of signing for it, and they all answered any and all questions we had ! More

Excellent Will was very good to work with. Very informative and provided me with excellent service. Highly recommend this dealership to anyone looking to purcha Will was very good to work with. Very informative and provided me with excellent service. Highly recommend this dealership to anyone looking to purchase a vehicle. More

Rude response to an issue Too annoyed with response to an issue I was having with hatch. Kept telling me it didn't do it when I said it did. They just kept arguing with me. T Too annoyed with response to an issue I was having with hatch. Kept telling me it didn't do it when I said it did. They just kept arguing with me. They could have said they couldn't get it to do it at that time but if it continued to do it with me, they would be happy to xx again. Instead they made me look stupid in front of many people. Totally unacceptable in my eyes. More

Great Sam Ryder took great care of me and my families needs.Sam was able to quickly get vehicle ready for us to take home same day. Sam Ryder took great care of me and my families needs.Sam was able to quickly get vehicle ready for us to take home same day. More

Great Service The service departments employees were amazing to work with. I made a last minute appointment with Samantha and she was able to have my car serviced q The service departments employees were amazing to work with. I made a last minute appointment with Samantha and she was able to have my car serviced quickly More

Great customer service When I got there I was greeted with a smile and I have you doing wonderful your trees look like family.i will keep coming back! When I got there I was greeted with a smile and I have you doing wonderful your trees look like family.i will keep coming back! More

Takes forever, always trying to sell something I went to get an inspection and an oil change at 5pm. I pulled into the garage bay at 5:03pm and did not pull out of the parking lot until 6:55pm. It I went to get an inspection and an oil change at 5pm. I pulled into the garage bay at 5:03pm and did not pull out of the parking lot until 6:55pm. It feels like every time I go there, I have to be persistent with the person (always a male) on whether or not I want their bogus extras. The man I dealt with last night was pleasant and not as pushy, but still was trying to sell me. Every time I have been for my free oil changes it’s always been something new. The first time it was that I needed a new air filter, which I knew I did not need and had declined. It wasn’t mentioned at my last two oil changes so that was validation that it was a scam. My second free oil change, I had asked about the free tire rotation. They claimed that they couldn’t get my tires off, that my lug nuts were swollen, and from my understanding needed all new lug nuts. Now, my third and final oil change last night the gentleman had offered the free tire rotation, he looked back on my chart after I told him that they were not able to do it last time, and said that they would try again. This time, the tire rotation was a success and he had told me that really only 5 lug nuts were swollen. I thanked him and declined buying said lug nuts because they were able to take my tires off and put them back on. I appreciate how polite everybody is, but it total I do not believe that Fuccillo cares about their customers. They only care about dollar signs. **On a side note, the lady at the service desk last night was a sweetheart and I appreciated how personable she was. More

World would be happier. If everyone drove Nissan Easy! Convenient!Attentive! Courteous! They are all those things and more! Best buying experience and easiest lease turn over. So happy with my new R Easy! Convenient!Attentive! Courteous! They are all those things and more! Best buying experience and easiest lease turn over. So happy with my new Rogue! More