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Matthews Nissan of Clay

Liverpool, NY

4.3
1,345 Reviews
Buying and serving a car should never be an obstacle — rather, it should be an experience you look forward to! When you come to our Nissan dealership near Syracuse, NY, the experience you enjoy is always stress-free, simple and fun. We’ve worked hard over the years to refine our processes, and we’re always looking to better serve drivers from all over Upstate New York. Whether you’re looking to buy a new Nissan, need professional repairs or are curious about financing options, the team at Fuccillo Nissan is ready to assist you. We have a huge inventory of new and used Nissan models you’re sure to love, and we make sure each and every one of them comes with its fair share of benefits. In the end, we do whatever we can do pass the savings down to our customers, as we want to encourage you to return to us for business for years and years. Come visit us anytime to see why so many drivers in the Syracuse area are coming to us for automotive help!
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3893 NY-31

Liverpool, NY

13090

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Showing 1,345 reviews

September 05, 2018

Friendly and professional I researched many cars and dealers online first. Fucillo’s was open on Labor Day and responsed to my online query in minutes. Everyone was nice and he More

by Anonymous
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Spatola
Sep 06, 2018 -

Matthews Nissan of Clay responded

Thank you for the awesome review! We were happy to be here for you on a Holiday and respond to your inquiry promptly. Thanks for offering us the opportunity to earn you business and enjoy the new Forte!

September 05, 2018

Always a pleasant experience when I come in your Dealership The staff is knowledgeable, always polite, helpful when I come in. I always get important details from the sales rep about the vehicles that I have q More

by MDEMONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steffanie Bergman, Mandel Robinson
Sep 06, 2018 -

Matthews Nissan of Clay responded

Thank you for the perfect rating. We appreciate your business and are happy to help you out any time that you visit the dealership. Enjoy!

September 05, 2018

Terrible experience We brought our car in for inspection to which it failed on front breaks. All breaks were fine, car only had 20,000 miles on it. Feel like I was being More

by carsibnac
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Alberts, Marc Spatola, Sam Ryder, William Holleran, Mandel Robinson, Robert Hope, Muhamad Ashkar, Robbie McGibony, Vincent Dierkes
September 03, 2018

Good service all around I would have given 5 stars but I don't agree with the car buying process. But other than that good service and I would recommend them to anyone. I h More

by Niles L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pannozzo, Marc Spatola
Sep 03, 2018 -

Matthews Nissan of Clay responded

Thank you for your review! We appreciate your business and look forward to working with you again in the future.

September 03, 2018

Service received The sales manager, Johnny I believe (jannesi), was amazing and worked hard to get us approved for the vehicle we wanted. He went above and beyond to h More

by CORTNEY726
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy, johnny
Sep 03, 2018 -

Matthews Nissan of Clay responded

Thank you for the great review! We appreciate the 5 star rating and are happy that our finance team was able to get you into a vehicle you love. Enjoy!

September 02, 2018

Had a scheduled appt Appt set up for oil change and tire rotation. Took an hour. Getting used to bringing things i can do because always a wait. Seems a long time. No More

by jigsawjoan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Girl at the service desk.
Sep 03, 2018 -

Matthews Nissan of Clay responded

Thank you for leaving your feedback. We are always looking to improve our process and minimize wait times for customers. We will certainly discuss this with out team in hopes to improve your satisfaction during your next visit.

September 02, 2018

Expectations surpassed The most pleasant experience in car shopping. Sam was incredible and highly recommend him to anyone shopping for a new car. Sam created a completely p More

by Nikki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ryder
Sep 03, 2018 -

Matthews Nissan of Clay responded

Thank you for the excellent review of your experience with Sam. We appreciate you choosing to do business with us and are happy to hear you enjoyed you time with Sam. Enjoy the new car!

September 02, 2018

No pressure 3 rd lease from here. Never any pressure,only smiles and friendly advice and answers to all our questions. Great job getting the numbers to fit our bu More

by dscarantino1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie, Robert Hope, Vincent Dierkes
Sep 03, 2018 -

Matthews Nissan of Clay responded

Thank you for your repeat business! We appreciate the review and look forward to seeing you again when you are ready for vehicle number 4 from us. Enjoy.

September 02, 2018

Great place to do business We have purchased many vehicles over the years and had never felt as comfortable with other dealerships as we do at Fucillo Nissan. From the salespers More

by sheldan588
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed the sales manager , Marc Spatola
Sep 03, 2018 -

Matthews Nissan of Clay responded

Thank you for your many years of loyalty and for taking the time to leave a fantastic review of your most recent experience. We appreciate your faith in our entire dealership and look forward to seeing you again in the future.

September 01, 2018

Great easy way to get new car Salesmen were great went out of there way to get this new car for my wife in a very quick professional way . Was at a different dealership the night More

by SCOTT.BECKWITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ryder
Sep 01, 2018 -

Matthews Nissan of Clay responded

Thank you for the great review and for offering us the opportunity to earn your business. We hope you enjoy your new Rogue and look forward to doing business with you again in the future. Enjoy!

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