Matthews Nissan of Clay

Wiper Reseviour replacement. Hello, This dealer ship service department was just so accommodating on fitting me in on Saturday afternoon without a previous appointment. It was my Hello, This dealer ship service department was just so accommodating on fitting me in on Saturday afternoon without a previous appointment. It was my only window of time before the car was leaving Syracuse going back to Rochester, NY so timing was crucial especially this time of year with winter upon us so I was very appreciative that they were able to work me in. Service department was friendly & knowledgeable. I would definitely recommend them! More

Not happy Had to drop my new vehicle off to have undercoating done. Our first snow storm of the season. When the loaner was brought up front covered in snow, I Had to drop my new vehicle off to have undercoating done. Our first snow storm of the season. When the loaner was brought up front covered in snow, I was told sorry we haven’t gathered the snow brushes yet this year. ( really). I was then told to bring the vehicle back with the same amount of gas that’s in it. Not sure why but I asked how much is in it now. Answer under a 1/4 tank. Now I have to brush a car off with my arm to be able to see out the windows and then have to go to get gas to have enough to get home and to work the next morning. Not impressed!! More

Service Ron was outstanding g the service manager. Always a pleasure going there. Ms. Fellows was also outstanding and a pleasure to check out with. Perfect 1 Ron was outstanding g the service manager. Always a pleasure going there. Ms. Fellows was also outstanding and a pleasure to check out with. Perfect 10 for customer service More

Easy process. Made me feel stress free,and delivered as pro I have dealt with fucillo in the past. And the results were good. It seems to me that your team goes the extra mile to help the customer. And when I l I have dealt with fucillo in the past. And the results were good. It seems to me that your team goes the extra mile to help the customer. And when I leave I can say I think I got the best fit for me and my family. More

Excellent. The best!!!! I had a great experience. Everyone was great. I had my 2yo granddaughter with me who is always good but they went out of their way to be so good with I had a great experience. Everyone was great. I had my 2yo granddaughter with me who is always good but they went out of their way to be so good with her. Loved loved loved my salesperson-Mandel. I’d go back to him over and over again and send all my friends to him. More

Well done. They got me in quickly and turned the car around fast. They also offered a free loaner. Matt was very friendly and helpful. Well done. They got me in quickly and turned the car around fast. They also offered a free loaner. Matt was very friendly and helpful. Well done. More

Had brakes done Always have them do my service and they are very helpful with what needs to be done to my car. The personnel are very nice Always have them do my service and they are very helpful with what needs to be done to my car. The personnel are very nice More

Oil change, tire rotation, NYS inspection. Service as usual, was excellent. Advisor, Ronald Burghart was e Clement. He told me about an hour and 15 minutes and it was right on time. I go her Service as usual, was excellent. Advisor, Ronald Burghart was e Clement. He told me about an hour and 15 minutes and it was right on time. I go here all the time. Very efficient !!! More

Great service center can always get me in when I need them to and always friendly. Great prices and always call with honest concerns and resolutions to fix the issu center can always get me in when I need them to and always friendly. Great prices and always call with honest concerns and resolutions to fix the issues. More

Overall good as always Went well but i had to ask if my car was done..he said he had been out twice. I was in the lav I guess. Could have waited a minute. Went well but i had to ask if my car was done..he said he had been out twice. I was in the lav I guess. Could have waited a minute. More