Matthews Nissan of Clay

Mechanic ability is horrible I just had my personal mechanic change the front breaks and rotors. Had the car at Fuccillo's for work and multipoint inspection. They rated brand new I just had my personal mechanic change the front breaks and rotors. Had the car at Fuccillo's for work and multipoint inspection. They rated brand new breaks and rotors less than 24 hours old a yellow. 20 to 50 % remaining. 🤔 More

Differential fails at 72,000 mile Communication between service phone people and desk people is very poor. When I came in for appointment it was if nobody knew why I was there. It took Communication between service phone people and desk people is very poor. When I came in for appointment it was if nobody knew why I was there. It took me about 10 minutes to realize that we were starting fresh. Was told over the phone that diagnosis would take a half hour. Took 1.5 hour. This being said, desk person tried to do a good job More

Oil change It was the best oil change I ever had. Quick and informative. Would highly recommend to any of my friends for sure. Thanks again for your help. It was the best oil change I ever had. Quick and informative. Would highly recommend to any of my friends for sure. Thanks again for your help. More

Informative, no pressure, relaxed We had many questions. The salesperson answered them all completely, patiently. There was no high pressure to sell and his demeanor was very relaxed a We had many questions. The salesperson answered them all completely, patiently. There was no high pressure to sell and his demeanor was very relaxed and friendly. He even responded to several phone calls after our visit to answer a number of follow-up questions. This was an individual we felt we could trust. And this was our second purchase from him at this dealership. More

Great experience I have bought many new vehicles in my life time and this turned out to be effortless, one of the best experiences, Sam made you feel at home, introduc I have bought many new vehicles in my life time and this turned out to be effortless, one of the best experiences, Sam made you feel at home, introduces you to many people. Excellent people, great product. More

Sensor issue I was having a problem with a sensor going off for no reason so I stopped into the service center to get it checked out and it turns out there was a r I was having a problem with a sensor going off for no reason so I stopped into the service center to get it checked out and it turns out there was a recall that had not yet received the notice. My service department took care if right away for me. More

Excellent experience From the time we pulled in to the time we left - friendly, courteous, not high pressured allowed me time to navigate and digest all information given From the time we pulled in to the time we left - friendly, courteous, not high pressured allowed me time to navigate and digest all information given to me More

Amazing. Zak was awesome to work with. Mike In financial was also amazing to work with! I would recommend them all day. Thank you. I love my Armada. Zak was awesome to work with. Mike In financial was also amazing to work with! I would recommend them all day. Thank you. I love my Armada. More

Excellent experience Came for specific issues and synthetic oil change. Due to the age of my 2007 Xterra I knew there would be other issues. The techs explanation by video Came for specific issues and synthetic oil change. Due to the age of my 2007 Xterra I knew there would be other issues. The techs explanation by video was very helpful. I decided to go ahead with all the suggested work even though it was going to be a big chunk of money. I plan to keep my Xterra and am very satisfied with the result and quality of the work. I would recommend Fuccillos Nissan Service highly. More

Decent Service Absolutely like the videos of vehicle diagnosis and service option choices, prior to service commencement. Some of the repairs probably should have be Absolutely like the videos of vehicle diagnosis and service option choices, prior to service commencement. Some of the repairs probably should have been addressed in a very recent prior servicing. Multi point inspection not completely done. Vehicle not washed as requested upon completion of servicing. Other than that, all ok. More