
Matthews Nissan of Clay
Liverpool, NY
Filter Reviews by Keyword
By Type
Showing 1,346 reviews
Repairs not complete. Don't know what the issue is Had the truck for two full weeks of the last three weeks but don't k how what the issue is even after engineers have looked at it. Still not fixed wa Had the truck for two full weeks of the last three weeks but don't k how what the issue is even after engineers have looked at it. Still not fixed waiting on different part but that won't fix the true issue either. Poor follow up states the truck would be ready in two days called after 3 days and six it would be the following week More
Very professional I was very happy with the service to my vehicle. They looked over the car with recommendations that I felt were appropriate. Plus the location is two I was very happy with the service to my vehicle. They looked over the car with recommendations that I felt were appropriate. Plus the location is two miles from my house More
Good job Thanks. Sam was really kind and informative. And great w kids!! I would definitely tell ppl to go there and ask for him. And love my car. Thanks. Sam was really kind and informative. And great w kids!! I would definitely tell ppl to go there and ask for him. And love my car. More
Great. Service and freindly customer realations. The service staff was friendly and worked with me on scheduling the service to my car that was needed. They set me ip with a loaner car. The experienc The service staff was friendly and worked with me on scheduling the service to my car that was needed. They set me ip with a loaner car. The experience ws great. More
Easy from start to finish Since the very first email, Nissan made my experience easy, smooth & fast!! Everything was spelled out, no surprises!! Everyone was pleasant to work w Since the very first email, Nissan made my experience easy, smooth & fast!! Everything was spelled out, no surprises!! Everyone was pleasant to work with!! We love our new Sentra, perfect for our little family! More
Great service We appreciated the professional, friendly and courteous treatment shown to us by Zak. Zak answered all our questions and went above and beyond our ex We appreciated the professional, friendly and courteous treatment shown to us by Zak. Zak answered all our questions and went above and beyond our expectations. More
Lengthy ordeal Spent 3 to 4 hours at dealer two nights in a row to get deal done and pick car up. Night of pick-up no paperwork was done including insurance transfer Spent 3 to 4 hours at dealer two nights in a row to get deal done and pick car up. Night of pick-up no paperwork was done including insurance transfer when salesman had all day to do so. When initially coming in we had made an appointment with a salesperson and was told she left for the day when we arrived with no phone call or nothing. Very crude experience at best!!!!!!! More
Great! I was very pleased with the service they provided. Peter was extremely knowledgeable & was able to put us into the car we wanted that day! I was very pleased with the service they provided. Peter was extremely knowledgeable & was able to put us into the car we wanted that day! More
Wonderful buying experience! Very knowledgeable salesperson...friendly staff overall..would highly recommend buying a car here. This is the fourth car I have purchased here and I Very knowledgeable salesperson...friendly staff overall..would highly recommend buying a car here. This is the fourth car I have purchased here and I will be back again! More
Excellent service. Certified service techs. Great customer service. Beautiful showroom.. A very knowledgeable staff. I know I can always count on good service. I will Certified service techs. Great customer service. Beautiful showroom.. A very knowledgeable staff. I know I can always count on good service. I will be happy to recommend this Dealership to my family and friends. More