
Matthews Nissan of Clay
Liverpool, NY
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Over priced Asked for an estimate was quoted 721 called another Nissan dealer same job gonna cost $428. I don't like the feeling your getting totally ripped off b Asked for an estimate was quoted 721 called another Nissan dealer same job gonna cost $428. I don't like the feeling your getting totally ripped off by the dealer of all places to go. Been a loyal Nissan customer since 1998 and for the first time feel betrayed. I may not have purchased my vehicle at this dealership but come on should be this big of a difference between dealers on price. Needless to say will not give them the pleasure of my vehicle purchases in the future and am up in the air on giving regular maintenance service in the future. More
Could have done this at home The gentleman at the Service Desk told me that to replace the fuel door spring required disassemble of that area of the vehicle. The fuel door ne The gentleman at the Service Desk told me that to replace the fuel door spring required disassemble of that area of the vehicle. The fuel door never closed snuggly since we got the car and was assured that when the part came in...?...we would be called and it would be repaired. That never happened. Actually the replacement spring just snapped in. Bill was over $120. More
Computer update due to recall & oil change Extremely impressed!! Was greeted immediately Samantha. Very pleasant and eager to take care of any issues. I felt very comfortable talking with he Extremely impressed!! Was greeted immediately Samantha. Very pleasant and eager to take care of any issues. I felt very comfortable talking with her. She was very precise in explaining how short or long of a wait I would have depending on whether it needed only an update or a reinstall. Offered to take my phone number and keep me apprised of any information that became available to me. She followed through with the calls!! Next time I bring my Rogue in for service, I’m hoping I get to work wisher once again!! More
Worst dealer of all time They fix something, then it breaks, then you pay to fix it again, and guess what happens... you got it... it breaks again. Non stop repairs for thousa They fix something, then it breaks, then you pay to fix it again, and guess what happens... you got it... it breaks again. Non stop repairs for thousands of dollars and never can trust that it’s actually fixed. Not to mention that play xxxx propaganda non stop in their showroom. More
Fast and informative Our salesman, Sam knew his stuff. He was very friendly and helpful. I’d go back again for our next vehicle. I’ll recommend Fucillo Nissan to anyone th Our salesman, Sam knew his stuff. He was very friendly and helpful. I’d go back again for our next vehicle. I’ll recommend Fucillo Nissan to anyone that asks More
2019 review Karen called and asked that I come in to review the deals. Overall Nick was attentive. It went good except for the 4 hours it took for the paperwor Karen called and asked that I come in to review the deals. Overall Nick was attentive. It went good except for the 4 hours it took for the paperwork More
Excellent experience I had a fantastic car buying experience here! Zak was very informative, answering all questions we had. He was never pushy, at all, which took a lot o I had a fantastic car buying experience here! Zak was very informative, answering all questions we had. He was never pushy, at all, which took a lot of hassle out of the process... it was so easy to get everything done. I'm very happy with my new car!! More
I had a very good experience. My sales guy Peter was great. I was able to get a new car with a good lease. My sales person was attentive but not pushy and very helpful. I would recommend him to anyone. I had p I was able to get a new car with a good lease. My sales person was attentive but not pushy and very helpful. I would recommend him to anyone. I had previously used Fuccillo for service and love Rom and Clay. But now getting my new car just convinced me even more that this is a great dealership. More
A wonderful dealership and an awesome salesman. We had a salesperson named Sam Ryder he was very kind professional and made us feel great about our whole visit. From start to finish he was the type We had a salesperson named Sam Ryder he was very kind professional and made us feel great about our whole visit. From start to finish he was the type of salesmen you always wish you had when shopping for a new automobile Very happy and pleased that we came to Billy s House Of Huge. More
Very nice atmosphere and employees The title of my car took a while to come in but even still I’d recommend this place to everyone. The customer service was excellent and they work with The title of my car took a while to come in but even still I’d recommend this place to everyone. The customer service was excellent and they work with me as well as they could even though I was probably a difficult customer since I had no credit etc. More