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Matthews Nissan of Clay
Liverpool, NY
1,345 Reviews
Buying and serving a car should never be an obstacle — rather, it should be an experience you look forward to! When you come to our Nissan dealership near Syracuse, NY, the experience you enjoy is always stress-free, simple and fun. We’ve worked hard over the years to refine our processes, and we’re always looking to better serve drivers from all over Upstate New York.
Whether you’re looking to buy a new Nissan, need professional repairs or are curious about financing options, the team at Fuccillo Nissan is ready to assist you. We have a huge inventory of new and used Nissan models you’re sure to love, and we make sure each and every one of them comes with its fair share of benefits. In the end, we do whatever we can do pass the savings down to our customers, as we want to encourage you to return to us for business for years and years. Come visit us anytime to see why so many drivers in the Syracuse area are coming to us for automotive help!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,345 reviews
June 01, 2019
Nys inspection, Oil change, and Tire rotation I have given the highest rating possible, because the service was excellent, the service advisor was welcoming, and very thorough, and just a great ex I have given the highest rating possible, because the service was excellent, the service advisor was welcoming, and very thorough, and just a great experience overall. More
by jkeysor
Verified CustomerEmployees Worked With
Andrew Trombley
June 01, 2019
Easy and smooth process Did a lot of shopping around online while still located in Boston. Settled in looking here and one other dealerships and was so happy to have settled Did a lot of shopping around online while still located in Boston. Settled in looking here and one other dealerships and was so happy to have settled on fuccillo. I got the car that I wanted and the sales representative and the whole fuccillo team did their best to get me a great deal. More
by TREVERMKRUGER11
Employees Worked With
Ivy Colon
May 30, 2019
Excellent customer service Our salesman Sam was quick with getting answers. He knew the features that each car had and was eager to show us what was available. Our salesman Sam was quick with getting answers. He knew the features that each car had and was eager to show us what was available. More
by MIKESULLY17
Employees Worked With
Sam Ryder, Vincent Dierkes, Steffanie Bergman, John Annesi
May 30, 2019
Great service with reasonable prices I was greeted immediately and they knew why I was there. They meows me informed and even realized that my car needed to be inspected. They went above I was greeted immediately and they knew why I was there. They meows me informed and even realized that my car needed to be inspected. They went above and beyond. More
by papafiasco
Employees Worked With
Matt Taylor-Netzband
May 30, 2019
Nice friendly people. Long wait We came at 10:05am and did not leave until 5:30 pm. Way too long. We told them we couldn’t be there all day and yet we were. I live and care for my el We came at 10:05am and did not leave until 5:30 pm. Way too long. We told them we couldn’t be there all day and yet we were. I live and care for my elderly father who I had to pay someone $20 and hour for 6 hours. Needless to say I was not happy doing that. We were there to lease 1 vehicle (Rogue) and purchase in cash another. It shouldn’t have taken so long. I know Eddy was new but it was just to long. More
by MAGEES212
Employees Worked With
Muhamad Ashkar, Eddy Rodriguez
May 30, 2019
9 days to "purchase" After being "approved" we had to wait 9 days for the Title to come in. In that time the Mgmt decided that my score dropped over 20 pts, the monthly p After being "approved" we had to wait 9 days for the Title to come in. In that time the Mgmt decided that my score dropped over 20 pts, the monthly payment went up over $120 x month and the finance time increased to 72 months. In reality, my score was stable, having checked it after coming home. As I backed out of this new deal the Fin Mgr then approached me 3 more times, each with a lower monthly payment but still at 72 months Unacceptable to us We felt that someone was playing with us and it was very uncomfortable. More
by RCLINCH09
Employees Worked With
Edward Murray, John Annesi, Lance Murdie
May 28, 2019
Battery installation My overall experience was excellent. The staff was friendly and explained the charges and timeframe up front. I enjoyed the lobby area and the servic My overall experience was excellent. The staff was friendly and explained the charges and timeframe up front. I enjoyed the lobby area and the service video. Im not good with names but the service techs were awesome. I would definitely come back and recommend Fucillo Nissan of Clay to anyone that I know who may need service repair. More
by Clay2019
Employees Worked With
Samantha Hall, Matt Taylor-Netzband
May 27, 2019
oil change with a twist The service writers there are great. They have new technology offering a video of the services they are performing or recommending. I'm often relucta The service writers there are great. They have new technology offering a video of the services they are performing or recommending. I'm often reluctant to approve additional work but the video offered a visual of which I approved 2 of the 3. They took me in on a Saturday with a couple days notice which was convenient for my schedule. Overall, very good experience and appreciate the svc writers, Andrew and Matt. More
by sherrydarling
Employees Worked With
Andrew Trombley, Matt Taylor-Netzband
May 27, 2019
Good and quick Quick and through. I like the new texting updates. They updated my stereo checked my breaks and did oil change and rotate the tires. Good Quick and through. I like the new texting updates. They updated my stereo checked my breaks and did oil change and rotate the tires. Good More
by KCOOMEY72
Employees Worked With
Samantha Hall
May 25, 2019
Efficient Andrew at the service department was very pleasant. He kept me informed about my vehicles issue and the steps taken to correct the problem . He even w Andrew at the service department was very pleasant. He kept me informed about my vehicles issue and the steps taken to correct the problem . He even went so far as to check into the status of my extended warranty. Everything was covered. Many thanks. More
by Maryk8
Employees Worked With
Andrew Trombley
