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Matthews Nissan of Clay
Liverpool, NY
1,345 Reviews
Buying and serving a car should never be an obstacle — rather, it should be an experience you look forward to! When you come to our Nissan dealership near Syracuse, NY, the experience you enjoy is always stress-free, simple and fun. We’ve worked hard over the years to refine our processes, and we’re always looking to better serve drivers from all over Upstate New York.
Whether you’re looking to buy a new Nissan, need professional repairs or are curious about financing options, the team at Fuccillo Nissan is ready to assist you. We have a huge inventory of new and used Nissan models you’re sure to love, and we make sure each and every one of them comes with its fair share of benefits. In the end, we do whatever we can do pass the savings down to our customers, as we want to encourage you to return to us for business for years and years. Come visit us anytime to see why so many drivers in the Syracuse area are coming to us for automotive help!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,345 reviews
May 25, 2019
Great experience! I have not purchased a car in 10 years . After receiving a few voicemails from Sophia, I decided to visit the dealership after browsing certified use I have not purchased a car in 10 years . After receiving a few voicemails from Sophia, I decided to visit the dealership after browsing certified used cars online. Ivy met me at the door and I did a test drive on a vehicle I was interested in.& purchased. Robbie was especially helpful in answering many questions I had & John assisted in the finance. Overall, everyone involved were personable, knowledgeable & professional.. I especially appreciated the fact that everyone was dressed casually (no suits like years ago) & I was comfortable walking thru the door. Just everyday individuals doing their jobs & providing quality customer service. Thank you ! More
by EDWYEK24
Verified CustomerEmployees Worked With
Robbie McGibony, Sophia Hernandez, John Annesi, Ivy Colon
May 24, 2019
Good experience purchasing a new rogue This is my second vehicle from this dealership and salesman, Peter. He is a very good salesperson and I was happy to be doing business again at Fuccil This is my second vehicle from this dealership and salesman, Peter. He is a very good salesperson and I was happy to be doing business again at Fuccillo More
by M.SAVAGE.3
Employees Worked With
Peter Ciambriello, John Annesi
May 24, 2019
Best customer service ever! Andrew Trombley was great. Love the fact that they text a video of the New York State inspection as they do it. Fuccillo Nissan of Liverpool will be m Andrew Trombley was great. Love the fact that they text a video of the New York State inspection as they do it. Fuccillo Nissan of Liverpool will be my go to place from now on! More
by TDENNIS1
Employees Worked With
The person who took my initial phone call...sorry don’t remember the employees name., Andrew Trombley
May 24, 2019
Service Got me in fast for service, excellent service from start to finish! Disnt like that it took an hour and a half for oil change and tire rotation. Every Got me in fast for service, excellent service from start to finish! Disnt like that it took an hour and a half for oil change and tire rotation. Everything else went well. More
by SEROSSETTI13
Employees Worked With
Andrew Trombley, Matt Taylor-Netzband
May 23, 2019
Excellent Will was very kind and informative on my new car. There was only one key available at time of purchase, and he checked w service about getting another Will was very kind and informative on my new car. There was only one key available at time of purchase, and he checked w service about getting another key. The service department made a new key on sight before I left, very appreciated! Also I enjoyed talking w Mike the finance person, very personable and he offered additional credit counseling- which I’m sure is above and beyond his scope of responsibilities- thank you! More
by SSCHNEI3
Employees Worked With
Can’t remember the service guy- he had earrings... very kind! , Mike Pannozzo, Will Johnson
May 23, 2019
Love the new “text” service Not can you only see your car problems on video with technician recommendations, they also give you options on needed repairs vs recommended repairs. Not can you only see your car problems on video with technician recommendations, they also give you options on needed repairs vs recommended repairs. Great service, takes transparency out of bringing your vehicle to the repair shop! Five star plus! More
by LEODERTULIP
Employees Worked With
Nancyanne Barletta, Andrew Trombley, Ronny Burghart, Samantha Hall, Matt Taylor-Netzband
May 23, 2019
Good experience This was a pleasant and flawless visit. Arrived a little early, they took the car right in and the wait was no more than to be expected. This was a pleasant and flawless visit. Arrived a little early, they took the car right in and the wait was no more than to be expected. More
by briss
Employees Worked With
Ronny Burghart
May 22, 2019
THey fixed xxx Nissan Truck and got it running again. This is the last NISSAN I'll EVER buy, 2011 (NEW) Frontier Pro-4X... - Lea springs broke at 40,000, three clutches before 65,000...ten the engin This is the last NISSAN I'll EVER buy, 2011 (NEW) Frontier Pro-4X... - Lea springs broke at 40,000, three clutches before 65,000...ten the engine runs rought for the latest repair $1,200 for two sensors. While it's runing well, looking for a Toyota Tacoma to replace this xxx Nissan. But, Fucillo got it running again in two days as promised. More
by DAVID.PFLANZ
Employees Worked With
Matt Taylor-Netzband
May 22, 2019
Oil change It took twice as long as expected.Their new video service takes too long,it’s easier to just talk to the customers.We had an issue with a previous oil It took twice as long as expected.Their new video service takes too long,it’s easier to just talk to the customers.We had an issue with a previous oil change from a different company.It was taken care of but not to the best result in my opinion More
by andrewodell
Employees Worked With
Ashley Lesperance
May 22, 2019
Good buying experience Salesman Peter listened to what I was looking for. Wasn’t pushy and did not take advantage of a female shopping on their own. Very satisfied. Salesman Peter listened to what I was looking for. Wasn’t pushy and did not take advantage of a female shopping on their own. Very satisfied. More
by JADENERY
Employees Worked With
Peter Ciambriello
