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Matthews Nissan of Clay

Liverpool, NY

4.3
1,345 Reviews
Buying and serving a car should never be an obstacle — rather, it should be an experience you look forward to! When you come to our Nissan dealership near Syracuse, NY, the experience you enjoy is always stress-free, simple and fun. We’ve worked hard over the years to refine our processes, and we’re always looking to better serve drivers from all over Upstate New York. Whether you’re looking to buy a new Nissan, need professional repairs or are curious about financing options, the team at Fuccillo Nissan is ready to assist you. We have a huge inventory of new and used Nissan models you’re sure to love, and we make sure each and every one of them comes with its fair share of benefits. In the end, we do whatever we can do pass the savings down to our customers, as we want to encourage you to return to us for business for years and years. Come visit us anytime to see why so many drivers in the Syracuse area are coming to us for automotive help!
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3893 NY-31

Liverpool, NY

13090

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Showing 1,345 reviews

May 15, 2019

Great deal The salesperson, Sam, was great. The vehicle was for my daughter. He was professional and knowledgeable. It was a smooth transaction in a very short t More

by REGIA-1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ryder
May 16, 2019 -

Matthews Nissan of Clay responded

Thank you for your business and for the great review! We hope you enjoy your new vehicle and look forward to doing business with you again in the future.

May 15, 2019

Not pleased ...back up camera foggy since i had truck..told Not pleased..back up camera foggy since i got truck...told to go elsewhere to get fixed..I bought the extended warranty..50.00for fog light that laste More

by JACKRIDGERUNNER13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Phenes
May 23, 2019 -

Matthews Nissan of Clay responded

Thank you for your feedback. Unfortunately, because we are not a Chrysler dealership we were unable to diagnose the camera concern. Our service team would be happy to bring your vehicle to a Chrysler dealership and have this looked into further for you if you would be willing to drop your vehicle off to us to do so. Please feel free to reach out to our service team at (315)944-3200.

May 14, 2019

Unexpected awesome experience Called on a Saturday afternoon while experiencing scraping sound coming from my rear breaks. I was given an 8:00am appointment that next Monday morni More

by ICUNUCME2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancyanne Barletta, Andrew Trombley, Ronny Burghart, Samantha Hall, Matt Taylor-Netzband
May 14, 2019 -

Matthews Nissan of Clay responded

Thank you for the awesome review! We are so happy to hear that we exceeded your expectations and resolved your concerns. We look forward to offering another awesome experience during your next visit with us. Safe travels.

May 14, 2019

Really good customer service and follow ups Very friendly and helpful staff which added to the overall experience. Most importantly, the staff were very willing to help after the purchase which More

by tomk1905
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle (from title / registration) , Peter Ciambriello, Candace Segars
May 14, 2019 -

Matthews Nissan of Clay responded

Thank you for the great review and for choosing to do business with us. We hope you enjoy your new vehicle and look forward to working with you again in the future.

May 14, 2019

My overall service went pretty well I was greated by a very friendly young man. My apologies I forgot his name now. He tried to make me as comfortable as possible and continued at the cl More

by JENNIFERJOCZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Murdie
May 15, 2019 -

Matthews Nissan of Clay responded

Thank you for choosing to do business with our dealership and for your feedback. We are glad that our team took great care of you and made you feel comfortable while here. We look forward to assisting you again in the future.

May 11, 2019

Oil change. I came in today and was promptly greeted by Samantha. Using handheld technology, Samantha quickly and efficiently collected pertinent info about the c More

by nattybumpo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley, Samantha Hall
May 13, 2019 -

Matthews Nissan of Clay responded

Thank you for the great review and feedback. We are glad to hear that Andrew and Samantha took excellent care of you while here. We look forward to assisting you with any of your future vehicle needs. Safe travels.

May 11, 2019

Great Everyone was very helpful. Because I don’t the much about the mechanicals of a car, my salesperson Peter Ciambriello was there to help me figure out w More

by CPOLIMINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ciambriello, Samantha Hall
May 13, 2019 -

Matthews Nissan of Clay responded

Thank you for the great review of your experience with us. We look forward to seeing you again in the future.

May 10, 2019

Amazing Fucillos did everything possible to make sure I left with the car that best suited me. No regrets. Worked very hard to accommodate my needs and wants. More

by DYNASTYGIRL1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Johnson
May 10, 2019 -

Matthews Nissan of Clay responded

Thank you for the awesome review of your recent sales experience with us. We hope you enjoy your new vehicle and look forward to working with you again in the future.

May 10, 2019

Service of car Very friendly and knowledgeable receptionist who took very good care of me and made sure I was happy with the work done.. I would be happy to have him More

by susan.pckrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
May 13, 2019 -

Matthews Nissan of Clay responded

Thank you for the perfect 5 star review and for choosing to service your vehicle with our dealership. We look forward to seeing you again in the future.

May 09, 2019

The service was excellent and people were great The service guy that waited on me when we first pulled in was excellent very knowledgeable, very polite he was very friendly . I would definitely go b More

by bookworm4756
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Taylor-Netzband
May 10, 2019 -

Matthews Nissan of Clay responded

Thank you for the excellent 5 star review! We appreciate your business and look forward to assisting you with any of your vehicle needs in the future.

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