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Matthews Nissan of Clay
Liverpool, NY
1,345 Reviews
Buying and serving a car should never be an obstacle — rather, it should be an experience you look forward to! When you come to our Nissan dealership near Syracuse, NY, the experience you enjoy is always stress-free, simple and fun. We’ve worked hard over the years to refine our processes, and we’re always looking to better serve drivers from all over Upstate New York.
Whether you’re looking to buy a new Nissan, need professional repairs or are curious about financing options, the team at Fuccillo Nissan is ready to assist you. We have a huge inventory of new and used Nissan models you’re sure to love, and we make sure each and every one of them comes with its fair share of benefits. In the end, we do whatever we can do pass the savings down to our customers, as we want to encourage you to return to us for business for years and years. Come visit us anytime to see why so many drivers in the Syracuse area are coming to us for automotive help!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,345 reviews
April 14, 2019
Lack of service Because of a scrape on the rim of my Murano, they would not honor the warranty work of a bad bearing. The chances of that scrape causing a bad bearing Because of a scrape on the rim of my Murano, they would not honor the warranty work of a bad bearing. The chances of that scrape causing a bad bearing is astronomically slim. More
by RNSGRIFFIN
Verified CustomerEmployees Worked With
Samantha Hall
April 14, 2019
I Recommend Fucillo's I've always had good experiences with Fucillo Nissan's service center. They're very flexible with scheduling, and are prompt and fairly priced. The se I've always had good experiences with Fucillo Nissan's service center. They're very flexible with scheduling, and are prompt and fairly priced. The service people are friendly and attentive. I can definitely recommend Fucillo's for all your Nissan service needs. More
by mmcmanus58
Employees Worked With
Samantha Hall, Mitch Nelson
April 14, 2019
4/12/19 Came in for bad lock actuator. Was late for my appointment, but they still got me right in. Staff very friendly and pointed out some overdue service i Came in for bad lock actuator. Was late for my appointment, but they still got me right in. Staff very friendly and pointed out some overdue service issues.(love the new video service process) Matt is awesome, always pleasant and helpful.Everything done in timely manner and as usual, pleasant waiting room with all the amenities. More
by Fambi
Employees Worked With
Matt Taylor-Netzband
April 14, 2019
Took too long, cost too much for a car with 9058 miles. Same as above. $365.00 fir what I had done and then they tried to suggest I get others items done. Very pushy! I felt taken advantage of as woman. Same as above. $365.00 fir what I had done and then they tried to suggest I get others items done. Very pushy! I felt taken advantage of as woman. Just kept talking the talk. More
by krazycraft
Employees Worked With
Matt Taylor-Netzband
April 14, 2019
Service with a smile! The service was was excellent and very well described. Very thorough and friendly. I was informed if future service needed in 6,000 miles. Waiting The service was was excellent and very well described. Very thorough and friendly. I was informed if future service needed in 6,000 miles. Waiting room is also comfortable and clean. More
by nkleotta
Employees Worked With
Nancyanne Barletta, Andrew Trombley, Ronny Burghart, Samantha Hall, Matt Taylor-Netzband
April 11, 2019
Knowlegable friendly and efficient as always As always the staff give their best...Matt helped me this time....Very happy with his knowledge and all was done! wonderful as always great As always the staff give their best...Matt helped me this time....Very happy with his knowledge and all was done! wonderful as always great More
by shr3ad
Employees Worked With
Matt Taylor-Netzband
April 07, 2019
Great Samantha was super helpful and professional. She applied a discount to my account because I signed up for a maintenance package when I got the car. Samantha was super helpful and professional. She applied a discount to my account because I signed up for a maintenance package when I got the car. I totally forgot about it and it saved me money. More
by TOLBERT.BOOKS
Employees Worked With
Seth, Samantha Hall
April 06, 2019
Lease on new car Excellent experience, very friendly and thorough with explanation of sale. Felt confident in my purchase and am loving my new Nissan. Would recommend Excellent experience, very friendly and thorough with explanation of sale. Felt confident in my purchase and am loving my new Nissan. Would recommend this dealership to anyone and everyone. More
by DMAD67
Employees Worked With
Mitch Nelson
April 06, 2019
Excellent Sales and Service The Sales department and the service department have continued to help me after I drove my Pathfinder off the lot! I would highly recommend Fuccillo N The Sales department and the service department have continued to help me after I drove my Pathfinder off the lot! I would highly recommend Fuccillo Nissan! More
by PEDALS141
Employees Worked With
Mike Pannozzo, Brian Kiehl, Lance Murdie
April 06, 2019
Nice people and great service. Pleasant staff from start to finish. I was informed what needed to be done and consulted before the actual work was done. I was given pricing also. No Pleasant staff from start to finish. I was informed what needed to be done and consulted before the actual work was done. I was given pricing also. No surprises. More
by DMBENACKJR
Employees Worked With
Andrew Trombley, Ronny Burghart, Matt Taylor-Netzband
