Matthews Nissan of Clay
Liverpool, NY
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Great service, service specialist Matt was super nice! Showed me the new easy way to check in and explained everything to me that was needed, on top of answering all my questions. Definitely will be comin Showed me the new easy way to check in and explained everything to me that was needed, on top of answering all my questions. Definitely will be coming back for my next service. More
They got me right in the Same day I called. Did my inspection, lubed my breaks and took care of the recall on the back up. Camera. Ron is a delight and I did not have long to wait. inspection, lubed my breaks and took care of the recall on the back up. Camera. Ron is a delight and I did not have long to wait. More
Great from the time we pulled into service area. Was quickly greeted,, explained what needed to be done, and quickly started the service. Service rep named from the time we pulled into service area. Was quickly greeted,, explained what needed to be done, and quickly started the service. Service rep named Matthew N. was the best. Keep up the good service. I do not have to go online to check out the reviews. I always have the best there is. More
First oil change I had a very nice lady named Sam that was very helpful. I had some settings that I needed help and she showed me. Thank you for the help. The service I had a very nice lady named Sam that was very helpful. I had some settings that I needed help and she showed me. Thank you for the help. The service was very friendly and quick. More
This dealership had no problem making you feel welcome and part of the family. Always keeping you informed on what they are doing No doubt about it a family group. and part of the family. Always keeping you informed on what they are doing No doubt about it a family group. More
They took me in earlier than my appointment. They explained what i needed. And what was included the first year. Also Ronny suggested a tire rotation. overall it was a great experience explained what i needed. And what was included the first year. Also Ronny suggested a tire rotation. overall it was a great experience More
Part of the Nissan family every one shows respect when you hit the doors always happy to serve you it is also nice to speak to those who have help you in the past with service every one shows respect when you hit the doors always happy to serve you it is also nice to speak to those who have help you in the past with service More
Needed help getting my unsafe seat fixed on my wifes Altima and clayton got it done quick and got us a loaner car that worked for us Altima and clayton got it done quick and got us a loaner car that worked for us More
I brought my car for an oil change and tire rotation. I waited for over an hour. It appeared that my car was done, after two other customers (who arrived after me) were updated on their cars but no one not waited for over an hour. It appeared that my car was done, after two other customers (who arrived after me) were updated on their cars but no one notified me until I spoke up. More

