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Matthews Nissan of Clay

Liverpool, NY

4.3
1,345 Reviews
Buying and serving a car should never be an obstacle — rather, it should be an experience you look forward to! When you come to our Nissan dealership near Syracuse, NY, the experience you enjoy is always stress-free, simple and fun. We’ve worked hard over the years to refine our processes, and we’re always looking to better serve drivers from all over Upstate New York. Whether you’re looking to buy a new Nissan, need professional repairs or are curious about financing options, the team at Fuccillo Nissan is ready to assist you. We have a huge inventory of new and used Nissan models you’re sure to love, and we make sure each and every one of them comes with its fair share of benefits. In the end, we do whatever we can do pass the savings down to our customers, as we want to encourage you to return to us for business for years and years. Come visit us anytime to see why so many drivers in the Syracuse area are coming to us for automotive help!
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3893 NY-31

Liverpool, NY

13090

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Showing 1,345 reviews

March 26, 2019

Well done. Andrew was very efficient, good service explanations and done in good time. I always go to Nissan for my vehicle since I bought it there two years ago More

by josephfilio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
Mar 27, 2019 -

Matthews Nissan of Clay responded

Thank you for the 5 star rating! We appreciate you returning to our dealership to service your vehicle and look forward to working with you again in the future. Safe travels.

March 25, 2019

Second replacement of Rogue rear hatch lock I am upset that the rear hatch lock on 2014 Rogue broke 2 tines in 14 months. I was charged over $300 to fix same both times. After second replaceme More

by KHARROUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ronny Burghart
Mar 26, 2019 -

Matthews Nissan of Clay responded

Thank you for your feedback. Understanding that you are a repeat customer of ours our parts department as well as service team did discount both the rear latch as well as labor for you. We apologize that Nissan was not able to reimburse you for the entire repair as desired. We hope this repair resolves any further concerns. Safe travels.

March 24, 2019

New lease The staff at Fuccillo was professional, courteous and worked with me to get me a deal I was happy with. I would highly recommend my salesperson, Mande More

by PRACH0306
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandel Robinson, Vincent Dierkes, Mike Pannozzo
Mar 25, 2019 -

Matthews Nissan of Clay responded

Thank you for the great review and for your business. We hope you enjoy your new vehicle!

March 24, 2019

The Best Service! EVERYONE who works there has as their goal to give me the best possible service- ever! Fromsericing my car, to answering my questions to shopping for More

by jbliv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
Mar 25, 2019 -

Matthews Nissan of Clay responded

Thank you for the great review! We greatly appreciate your business and look forward to seeing you again. Safe travels.

March 24, 2019

Awesome!!😊 This is my second time buying a vehicle from Fucillan Nissan, on both occasions the experience has been Magnificent!! Peter Ciambriello always make my More

by COURTENAYE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ciambriello
Mar 25, 2019 -

Matthews Nissan of Clay responded

Thank you for your repeat business and for the awesome review. We hope you enjoy your new vehicle and look forward to seeing you back when you are ready for vehicle number 3 from us.

March 24, 2019

Inspection I brought my leased 2018 Rogue in for an oil change and inspection. Staff was courteous . I had to wait about an hour and a half which is long but I More

by overtherainbow51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Taylor-Netzband
Mar 25, 2019 -

Matthews Nissan of Clay responded

Thank you for bringing your vehicle to our service shop and for taking to the time to leave your feedback. We appreciate your business and hope to see you again in the future.

March 24, 2019

Bought a new Nissan Rouge Great salesman.. Did not feel pressured to buy a vehicle that day.. Its my 4 th Nissan and I really enjoyed my buying experience!! Definitely would More

by BABYBELLA73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ryder, Zak Ispahani, Ronny Burghart
Mar 25, 2019 -

Matthews Nissan of Clay responded

Thank you for the awesome review of your experience and for your business. We hope you enjoy your new vehicle and look forward to working with you again in the future.

March 23, 2019

AMAZING 5 STARS This is my 3rd Vehicle from Mandelle. He is without a doubt the most amazing salesman I have ever met. He has become a good friend. Always polite, More

by jjpoplawski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandel Robinson, Mike Pannozzo
Mar 25, 2019 -

Matthews Nissan of Clay responded

Thank you for your many years of loyalty and for the great review. We hope you enjoy your new vehicle and look forward to seeing you back again when you are ready for vehicle number 4 from Mandel.

March 23, 2019

first service for my leased Pathfinder - oil change/tire rot Ron greeted us when we walked in, he was professional, kindly answered my concerns regarding my Pathfinder. After the oil was changed, my tires rotate More

by gdowens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Holleran, Ronny Burghart
Mar 25, 2019 -

Matthews Nissan of Clay responded

Thank you for the great review and for choosing to service your vehicle with us. We look forward to assisting you with any of your future vehicle needs. Safe travels.

March 23, 2019

Service The check engine light came on and I brought it in foa a check. The parts were ordered and pats replaced excellent service and service people working More

by TRUSSO23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Hall
Mar 25, 2019 -

Matthews Nissan of Clay responded

Thank you for the great review of your recent service experience with us. We appreciate you choosing to service your vehicle at our dealership and look forward to assisting you with any of your future vehicle needs.

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