
Matthews Nissan of Clay
Liverpool, NY
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Well done. Andrew was very efficient, good service explanations and done in good time. I always go to Nissan for my vehicle since I bought it there two years ago Andrew was very efficient, good service explanations and done in good time. I always go to Nissan for my vehicle since I bought it there two years ago. More
Second replacement of Rogue rear hatch lock I am upset that the rear hatch lock on 2014 Rogue broke 2 tines in 14 months. I was charged over $300 to fix same both times. After second replaceme I am upset that the rear hatch lock on 2014 Rogue broke 2 tines in 14 months. I was charged over $300 to fix same both times. After second replacement I contacted Nissan Consumer Affairs to complain that this part obviously has a flaw and requested reimbursement. They did in fact reimburse me for all but $100 labor charge. I then asked Fucillo dealership to reimburse me for labor charge to “make things right” for a customer whi has owned 3 Nissans over the past 8 years. They refused. I believe dealership should stand up for product they are selling. Will not go back to dealership ever again. More
New lease The staff at Fuccillo was professional, courteous and worked with me to get me a deal I was happy with. I would highly recommend my salesperson, Mande The staff at Fuccillo was professional, courteous and worked with me to get me a deal I was happy with. I would highly recommend my salesperson, Mandell, and this dealership to my family and friends. More
The Best Service! EVERYONE who works there has as their goal to give me the best possible service- ever! Fromsericing my car, to answering my questions to shopping for EVERYONE who works there has as their goal to give me the best possible service- ever! Fromsericing my car, to answering my questions to shopping for my next Nissan! More
Awesome!!😊 This is my second time buying a vehicle from Fucillan Nissan, on both occasions the experience has been Magnificent!! Peter Ciambriello always make my This is my second time buying a vehicle from Fucillan Nissan, on both occasions the experience has been Magnificent!! Peter Ciambriello always make my visits easy and full of pleasure! He is very friendly and explains every detail to make sure I understand every step. I would highly recommend Fucillo Nissan to my Friends and Family. More
Inspection I brought my leased 2018 Rogue in for an oil change and inspection. Staff was courteous . I had to wait about an hour and a half which is long but I I brought my leased 2018 Rogue in for an oil change and inspection. Staff was courteous . I had to wait about an hour and a half which is long but I got it done and I am happy. More
Bought a new Nissan Rouge Great salesman.. Did not feel pressured to buy a vehicle that day.. Its my 4 th Nissan and I really enjoyed my buying experience!! Definitely would Great salesman.. Did not feel pressured to buy a vehicle that day.. Its my 4 th Nissan and I really enjoyed my buying experience!! Definitely would return More
AMAZING 5 STARS This is my 3rd Vehicle from Mandelle. He is without a doubt the most amazing salesman I have ever met. He has become a good friend. Always polite, This is my 3rd Vehicle from Mandelle. He is without a doubt the most amazing salesman I have ever met. He has become a good friend. Always polite, respectful, and never pushy. He will forever be my go to when it comes to buying a vehicle. Thank you once again! More
first service for my leased Pathfinder - oil change/tire rot Ron greeted us when we walked in, he was professional, kindly answered my concerns regarding my Pathfinder. After the oil was changed, my tires rotate Ron greeted us when we walked in, he was professional, kindly answered my concerns regarding my Pathfinder. After the oil was changed, my tires rotated, and the outside of my Pathfinder washed, Ron took the time to walk me back to my vehicle to answer a question I had regarding the auto/lock regarding four wheel drive. I also found the waiting room to be very comfortable while I was waiting for my service on my Pathfinder. More
Service The check engine light came on and I brought it in foa a check. The parts were ordered and pats replaced excellent service and service people working The check engine light came on and I brought it in foa a check. The parts were ordered and pats replaced excellent service and service people working there. Keep it up .cannot remember the young lady who took care of me. More