Matthews Nissan of Clay

Great Dealership My wife and have purchased 2 vechiles from fuccillo nissan.We would highly recommend them for there customer service.A shout out to sam and Mandel the My wife and have purchased 2 vechiles from fuccillo nissan.We would highly recommend them for there customer service.A shout out to sam and Mandel they are great to work with.I can not even begin to tell you how great there service dept is they always manage to get you in and out.Even if you call same day.They manage to get you in.Really you need to stop in and see them for your next auto or truck purchase you won't be disappointed. More

Everyone was helpful My credit was not that great they worked with me and help me get a wonderful car. Everyone was so helpful. Service was great got a car I really like My credit was not that great they worked with me and help me get a wonderful car. Everyone was so helpful. Service was great got a car I really like More

Sam and Vince I was very pleased and excited to get my new car. Sam went above and beyond his sales ability . He is more than just an asset to your facility. He is I was very pleased and excited to get my new car. Sam went above and beyond his sales ability . He is more than just an asset to your facility. He is caring, easy to talk to and worked a great deal with Vince . I couldn’t ask any more of Sam. You are lucky to have him be part of your team. He is polite and had all my paperwork done when it was time to close the deal. Both Vince and Sam sat with me and answered all my questions. I left feeling a valued customer and safe in my new car . It was a pleasure doing business with you and will see you in 3 years. More

Great experience The entire team was beyond patient and extremely efficient. We have purchased multiple vehicles with Mandel and he has always been great! Thank you so The entire team was beyond patient and extremely efficient. We have purchased multiple vehicles with Mandel and he has always been great! Thank you so much! More

Oil change tire rotation vehicle check up In and out in 1hr!Ronny Burghart very professional and I trust what he has to tell me!!!!!also had 19 point checkup before warranty expires In and out in 1hr!Ronny Burghart very professional and I trust what he has to tell me!!!!!also had 19 point checkup before warranty expires More

Effortlessly Friendly sales staff. Very knowledgeable sale associate. Nissan brand top notch .showroom well appointed. Selection of vehicles is amazing. My salesma Friendly sales staff. Very knowledgeable sale associate. Nissan brand top notch .showroom well appointed. Selection of vehicles is amazing. My salesman was excellent. I will bring my grandson in to purchase his first car. Thank you Nissan More

Best service department ever There is no wait when you arrive. You are literally met at the door by what I like to call a service Sherpa who is with you through the process. Every There is no wait when you arrive. You are literally met at the door by what I like to call a service Sherpa who is with you through the process. Everything is explained and you are immediately alerted to any additional problems or concerns. All questions are answered. The waiting area is comfortable and pleasant. It is sometimes a welcome break in the day -ha ha. More

Lied about car having been in an accident We went to Fuccillo Nissan in Liverpool, NY on 03/16/2019 and test drove a 2017 Nissan Rogue. The Salesperson came on the test drive with us. My son We went to Fuccillo Nissan in Liverpool, NY on 03/16/2019 and test drove a 2017 Nissan Rogue. The Salesperson came on the test drive with us. My son in law asked if the vehicle had ever been in an accident. Salesperson replied no it hadn't. Then he went on to say that the vehicle was "Certified Pre-Owned" so it couldn't have been in an accident. A few minutes into the test drive, my son in law asks the salesperson again if the vehicle had ever been in an accident. The salesperson again said no it hadn't. Son in law then said "Then what is this accident report involving this vehicle, that I just found in the glove box about?" Salesperson was speechless. Before that happened I loved how it drove and seriously was interested in buying it. They wouldn't come down in price even after the accident report incident. Add in the fact that their Kelly Blue Book piece of paper was almost $2,000 more than what we pulled up on KBB, with all the same info, and there is something fishy about this dealership. Buyer beware!! More

Back again We just keep coming back and love this dealership! The service is great and the personalities top it off! We will be coming back again when this lease We just keep coming back and love this dealership! The service is great and the personalities top it off! We will be coming back again when this lease is up. More

Read before you sign The vehicle's price was good. Dealership is comfortable and inviting. Sales rep was attentive and helpful. The finance guy adds the environmental prot The vehicle's price was good. Dealership is comfortable and inviting. Sales rep was attentive and helpful. The finance guy adds the environmental protection stuff to the paperwork and you have to ask them to take it out. In our case said he said that he would include it at no charge because we were first time customers but the cost was included in the final paperwork at the full retail price of $895. It should also be noted that when you buy the complete package it is discounted about $300 - we did not even get the advertised discount. Sneaky stuff - we felt cheated. Ruined a good buying experience for me. More