Matthews Nissan of Clay
Liverpool, NY
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Excellent customer service. Enjoyed the video of the work being completed. Everyone very friendly and we received snacks while waiting for vehicle to be completed being completed. Everyone very friendly and we received snacks while waiting for vehicle to be completed More
The sales person that we used, Will, was very open honest and trustworthy. I would go back just to use him again. Overall the dealership was very helpful and polite in helping us with our time there and trustworthy. I would go back just to use him again. Overall the dealership was very helpful and polite in helping us with our time there More
Outstanding Service! I am very happy with the great service I always receive Fuccillo Nissan. No matter which service associate greets you it is always friendly and cordia I am very happy with the great service I always receive Fuccillo Nissan. No matter which service associate greets you it is always friendly and cordial. They get to addressing your issues and gives you approximate completion time. I enjoy the video feature from the service technician showing your engine and any issues that have to be address. Service department is very professional and work is outstanding. They have a great team in their service department. Thanks for the great service. More
Excellent service Very happy with Fuccillo Nissan service department! Thank you for everything. I've coming here for many years so keep up the good work! Thanks. Very happy with Fuccillo Nissan service department! Thank you for everything. I've coming here for many years so keep up the good work! Thanks. More
Service is good.. We like are Nissan very much and was pleased with sales and the service department.. We will probably but Nissan again within the next year... pleased with sales and the service department.. We will probably but Nissan again within the next year... More
Loved the video of assessment. It allowed me to see exactly what was in need of repair. Repairs were done quickly. Overall a great experience. exactly what was in need of repair. Repairs were done quickly. Overall a great experience. More
Really good service friendly helpful and commuted with me was ready when i came in for service this is my four car i have bought from you guys me was ready when i came in for service this is my four car i have bought from you guys More
I want to thank the staff for always being kind and explaining every step that is taken. I feel confident taking my car in for service. explaining every step that is taken. I feel confident taking my car in for service. More
Unexpected necessary repairs As the service department dove into work on my vehicle, several new & unexpected issues arose. I was contacted in regards to each & every issue and e As the service department dove into work on my vehicle, several new & unexpected issues arose. I was contacted in regards to each & every issue and everyone I spoke to was extremely friendly, sympathetic & professional. I am extremely happy with the honesty & fairness of the service department. I hope I have no need to return any time soon, but if I do, I know I will be treated with the utmost respect. Thank you. More
Came in on a recall. Matt checked me in told me the fix would not take long. Matt told me about the lounge to wait in. lounge had a great atmosphere, plenty of seating, coffee, tv, outlets for charging. would not take long. Matt told me about the lounge to wait in. lounge had a great atmosphere, plenty of seating, coffee, tv, outlets for charging. In under an hour Matt was back to get me, told me my car ready. Awesome job guys! More

