Matthews Nissan of Clay

fabulous Zak was great. Got car we wanted at price we wanted. Would definitely go see Zak for another car..whole experience was great..thank ypu Zak was great. Got car we wanted at price we wanted. Would definitely go see Zak for another car..whole experience was great..thank ypu More

Excellence at it's best! My husband and I have purchased a few vehicles from Fucillo Kia in Clay, NY. We've always had excellent experiences. This is my first purchase from Fu My husband and I have purchased a few vehicles from Fucillo Kia in Clay, NY. We've always had excellent experiences. This is my first purchase from Fucillo Nissan in Clay, NY. I am extremely happy with this dealership. Fucillo always goes above and beyond to make each customer matter, from the purchase right into the service of your vehicle. We are Fucillo customers for life. Cant wait to purchase my next Nissan. More

Accommodating Our salesman Sam was very friendly, listened to our concerns and what we wanted in a vehicle. He gave us sound advice, he was very accommodating and c Our salesman Sam was very friendly, listened to our concerns and what we wanted in a vehicle. He gave us sound advice, he was very accommodating and chose a perfect vehicle for us to test drive and we ended up loving it. More

Sales and service Great staff, comfortable accommodations while waiting for service. Customers that purchase their vehicle on site should have better prices then non p Great staff, comfortable accommodations while waiting for service. Customers that purchase their vehicle on site should have better prices then non purchasing customers. Car wash should be back to being done and points should be added on rewards, without having to ask for them.. More

Oil Change/Inspection They always get me in right away and the service appointment has never exceeded an hour. Everyone is super friendly and accommodating. They tell you They always get me in right away and the service appointment has never exceeded an hour. Everyone is super friendly and accommodating. They tell you recommended services but do not pressure you to purchase More

Very pleased and impressed Ron Burghart in service is excellent, gets you right in and explains everything up front and answers all questions , no surprises and checks in to le Ron Burghart in service is excellent, gets you right in and explains everything up front and answers all questions , no surprises and checks in to let you know how everything is going, I'll never go anywhere else . If I have a problem ill go see Ron More

Service I took my new Murano in for its first oil change and tire rotation and it was a wonderful experience. The service advisor took plenty of time to expla I took my new Murano in for its first oil change and tire rotation and it was a wonderful experience. The service advisor took plenty of time to explain my service and warranty. Awesome experience! More

Waste of Time Brought the Rogue in for a software update on the front collision detector. I checked in after 2.5 hours to see if it was complete. They said it was Brought the Rogue in for a software update on the front collision detector. I checked in after 2.5 hours to see if it was complete. They said it was not but the tech would start it when he got back from lunch. At this point it was 12:30 and it wouldn't be started until 1PM. I just took the vehicle, I will make an appointment at a different dealer to get the work done. More

Love the service staff and facility My car was broken a month after I bought it from another dealership. I called Nissan addresses my concerns they requested I bring it in for a diagnos My car was broken a month after I bought it from another dealership. I called Nissan addresses my concerns they requested I bring it in for a diagnostic test, told me what they would do and what the cost for this test would be. I brought my car in and they performed the test did a full inspection of my car, having 8 kids I needed this car to be safe and I didn’t want to bring it in again for issues so a full look through my car is what they did. I had my transmission my transmission cooler and the exhaust replaced. They called me walked me through the entire process told me the cost of the repairs before doing anything to my car so I knew what to expect. There wasn’t a time where I didn’t know what was going on with my car. The service team went as far as fixing my fender asking before they did it and didn’t charge me. This company and staff goes out of their way to make sure your happy and they back up the service with their warranty. I love this place and I will never go anywhere with my Nissan. Thank you Nissan for providing me with an amazing experience. I will be back! More

Satisfaction complete I had been looking for the right vehicle. I’ve been driving a company car for 10 yrs. they were most recently Nissan vehicles. After looking at oth I had been looking for the right vehicle. I’ve been driving a company car for 10 yrs. they were most recently Nissan vehicles. After looking at other dealers and makes, I felt right at home when I sat in the Rouge. I could not be happier with all the added value the Rouge presents with. It was an easy pleasure dealing with Matt and I think his name was Vinnie, the finance manager. Very satisfied with my whole experiance. Highly recommend Matt and Fuccillo Nisssn of Syracuse NY. Thank you. MK More