Matthews Nissan of Clay

It was ok It is always an ok experience. The thing that is not great is that an oil change takes no less than an hour. I think they book too many appointments a It is always an ok experience. The thing that is not great is that an oil change takes no less than an hour. I think they book too many appointments at the same time because they want the business but then it makes the wait time longer for everyone. More

As always very good. Always good service and pricing not overdone. Never disappointed getting service done in a timely manner. Service department is very helpful and alway Always good service and pricing not overdone. Never disappointed getting service done in a timely manner. Service department is very helpful and always pleasant to work with. More

Horrible When the car was first purchased not all paperwork was complete. This took 3 visits to complete. I live an hour away from the dealership. The car was When the car was first purchased not all paperwork was complete. This took 3 visits to complete. I live an hour away from the dealership. The car was brought in to have the add one installed, this took a week(should have taken 2 days max) and when I arrived to pick up my car the starter that was to be installed didn’t even work. I was sent home with the rental again. I went back the next day assured the problem had been addressed. This time the radio didn’t work. As I stated I live an hour away. Finally after about 2 weeks total my car was returned to me working as it should. I will no longer do business with the Clay location, very inconvenient. More

Oil change Samantha did an excellent job! Service was done early and well. Service department has always done excellent work on my vehicles! Will purchase my ne Samantha did an excellent job! Service was done early and well. Service department has always done excellent work on my vehicles! Will purchase my next vehicle here because of the confidence I have in the service technicians. More

2nd Chance I brought my vehicle back in and they quickly went to work on the work that they missed the first time. They asked me about the issue and will still m I brought my vehicle back in and they quickly went to work on the work that they missed the first time. They asked me about the issue and will still monitor the situation. More

Very Nice Buying Experience Never had purchased a car from Fucillo. Read about the dealership on the internet, and paid them a first time visit. Right from the beginning, was imp Never had purchased a car from Fucillo. Read about the dealership on the internet, and paid them a first time visit. Right from the beginning, was impressed with their facility as well as their staff. Was particularly interested in the new 2019 Nissan Maxima, told our salesman what exterior color and that we especially wanted a contrasting color for the interior. He immediately checked to see if he could find one which he did, and offered to have it there as quickly as he could so we could see it with no obligation on our part. It arrived the next day, and the rest is history. We ultimately negotiated a good deal and are now the owners of a new '19 Max Platinum Reserve that is one incredible vehicle. Our sales rep, Marc, was extremely knowledgeable about his product and went out of his way to make us happy. Vince, the manager of dealership also was very engaging with a wonderful sense of humor and likewise, was very amenable. More

Oil change and tire rotation and front end alignment Im always treated well, and the service yestery was excellent! I just drove in, no appointment. Thank you so much. Im not sure the name of the service Im always treated well, and the service yestery was excellent! I just drove in, no appointment. Thank you so much. Im not sure the name of the service rep, but it wS a very nice young woman. More

Exceptional customer service Every time I come in for service work I always ask for Matt (Matthew Taylor-Netzband). Matt goes above and beyond for his customers, exceeding expecta Every time I come in for service work I always ask for Matt (Matthew Taylor-Netzband). Matt goes above and beyond for his customers, exceeding expectations and delivering the sort of world class customer service I'd except from a dealership like Fuccillo Nissan. Great experience! More

Oil change and inspection I really Love this place for service PLUS an added cozy waiting room didn’t mind waitingroom. I will be back for next oil change! I really Love this place for service PLUS an added cozy waiting room didn’t mind waitingroom. I will be back for next oil change! More

Super service experience I needed a State inspection and was taken in that morning! Service was on time and complete, with just a couple of recommended service items. I needed a State inspection and was taken in that morning! Service was on time and complete, with just a couple of recommended service items. More