Back

Matthews Nissan of Clay

Liverpool, NY

not yet
rated
1,345 Reviews
Buying and serving a car should never be an obstacle — rather, it should be an experience you look forward to! When you come to our Nissan dealership near Syracuse, NY, the experience you enjoy is always stress-free, simple and fun. We’ve worked hard over the years to refine our processes, and we’re always looking to better serve drivers from all over Upstate New York. Whether you’re looking to buy a new Nissan, need professional repairs or are curious about financing options, the team at Fuccillo Nissan is ready to assist you. We have a huge inventory of new and used Nissan models you’re sure to love, and we make sure each and every one of them comes with its fair share of benefits. In the end, we do whatever we can do pass the savings down to our customers, as we want to encourage you to return to us for business for years and years. Come visit us anytime to see why so many drivers in the Syracuse area are coming to us for automotive help!
Contact Dealership

3893 NY-31

Liverpool, NY

13090

Directions

By Type

Showing 1,345 reviews

January 02, 2019

Excellent all around! The car is amazing. We are thrilled with it. But the service we received from the sales team tops even that. Thank you to Brendan and Peter for their More

by JENNA.LEHR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ciambriello, Brendan French
Jan 07, 2019 -

Matthews Nissan of Clay responded

Thank you for the awesome review and congratulations on the new car!

January 01, 2019

Incredible place to do business I just closed on my second lease through Fuccillo Nissan and I’ve never had better service anywhere. From the friendly staff answering and fielding ca More

by cher_king
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ciambriello, Andrew Trombley, Steffanie Bergman, John Annesi
Jan 02, 2019 -

Matthews Nissan of Clay responded

Thank you for the awesome review and for your loyalty! We hope you enjoy your new vehicle and look forward to seeing you again when you are ready for vehicle number 3 from us! Enjoy!

January 01, 2019

New car buying made easy The dealership went out of there way to make a deal on a new car that was fair. We we're in on a Sunday afternoon and able to complete the deal by 5 p More

by CONKLINX4
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Spatola, Mike Pannozzo
Jan 02, 2019 -

Matthews Nissan of Clay responded

Thank you for your business and for taking advantage of our extended Sunday hours! We hope you enjoy your new vehicle and look forward to seeing you again.

January 01, 2019

FRONTIER Very good, needed a vehicle that day, which was a Saturday. Internet Karen George set me up with sales person Brandon Phenes . I was back on the road More

by TONE381050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen George, John Annesi, Brandon Phenes
Jan 02, 2019 -

Matthews Nissan of Clay responded

Congratulations on the new truck and thank you for the awesome review. We appreciate your business and hope to see you again in the future.

January 01, 2019

Disappointed They did not honor a warranty or cost of parts and labor on a previous problem that I already paid for them to fix! They wanted me to pay full price More

by kdegirolamo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I have no idea of their names. They were unsupportive and not helpful!
Jan 02, 2019 -

Matthews Nissan of Clay responded

Thank you for your feedback regarding your recent service visit. We would like to speak with you to clarify any confusion regarding your concern. Please contact Joe at (315)944-3201 or at jalberts@fuccillo.com.

January 01, 2019

Best car buying experience The fastest car buying experience. I drove in with my old car and title and drive out leas than 90 minutes later driving away in my new car. More

by MATUROFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Alberts, Matt Ryan, Karen George, John Annesi
Jan 02, 2019 -

Matthews Nissan of Clay responded

Thank you for the your business and for the perfect 5 star rating! We hope you enjoy your new vehicle and look forward to working with you again in the future.

December 30, 2018

5-Star Dealership The second set of Rogues for me and my husband. Marc was a superior sales rep. Highly recommend. They really work with your car requirements and budge More

by ELMCCAULEY625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Spatola
Dec 31, 2018 -

Matthews Nissan of Clay responded

Thank you for your repeat business and for the wonderful review! We hope you enjoy your new Rogues and look forward to seeing you again when you are ready for set number 3 from us. Enjoy!

December 30, 2018

Great Service The service department went above and beyond what I expected. Everything was done to my satisfaction and I was there less than an hour. Thanks for eve More

by TerryC329
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There were others that did a great job but, unfortunately, I do not remember their names, Samantha Hall
Dec 31, 2018 -

Matthews Nissan of Clay responded

Thank you for the great review. We appreciate you choosing to service your vehicle with us and look forward to seeing you again in the future.

December 30, 2018

Prompt and efficient We been dealing with them about 4 years have always taken good care of us the sales and service team are excellent will continue dealing with them More

by shelean588
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Murray
Dec 31, 2018 -

Matthews Nissan of Clay responded

Thank you for your many years of loyalty. We appreciate your business and look forward to working with you for many more years to come.

December 30, 2018

Excellent customer service at your service center! Sales experience was not so great - however the service center is wonderful. Sales staff needs to be more attentive to the wants and needs of the cust More

by CBROZAIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Taylor-Netzband
Dec 31, 2018 -

Matthews Nissan of Clay responded

We appreciate your constructive criticism regarding our sales staff, but are happy to read that you enjoyed your service experience with us. We are always looking to improve our process and hope that we are able to offer you an excellent experience whether regarding sales or service in the future.

...
89
...