
Matthews Nissan of Clay
Liverpool, NY

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Excellent all around! The car is amazing. We are thrilled with it. But the service we received from the sales team tops even that. Thank you to Brendan and Peter for their The car is amazing. We are thrilled with it. But the service we received from the sales team tops even that. Thank you to Brendan and Peter for their support and guidance. More
Incredible place to do business I just closed on my second lease through Fuccillo Nissan and I’ve never had better service anywhere. From the friendly staff answering and fielding ca I just closed on my second lease through Fuccillo Nissan and I’ve never had better service anywhere. From the friendly staff answering and fielding calls, to the professional crew in the shop performing outstanding service on vehicles, to the patient and reasonable salesmen who are thorough and explain every step of the way.. I’ve never felt pressured by anyone and I can honestly say I feel comfortable at Fuccillo. I can’t imagine many people use the word ‘comfortable’ when talking about a car dealership More
New car buying made easy The dealership went out of there way to make a deal on a new car that was fair. We we're in on a Sunday afternoon and able to complete the deal by 5 p The dealership went out of there way to make a deal on a new car that was fair. We we're in on a Sunday afternoon and able to complete the deal by 5 pm. More
FRONTIER Very good, needed a vehicle that day, which was a Saturday. Internet Karen George set me up with sales person Brandon Phenes . I was back on the road Very good, needed a vehicle that day, which was a Saturday. Internet Karen George set me up with sales person Brandon Phenes . I was back on the road 5 hours later with my new truck! Thanks ! More
Disappointed They did not honor a warranty or cost of parts and labor on a previous problem that I already paid for them to fix! They wanted me to pay full price They did not honor a warranty or cost of parts and labor on a previous problem that I already paid for them to fix! They wanted me to pay full price to fix the same problem again saying the parts that needed to fix the same problem were not the ones they replaced the last time they tried to unsuccessfully fix the problem. THEY LOST ME AS A CUSTOMER! More
Best car buying experience The fastest car buying experience. I drove in with my old car and title and drive out leas than 90 minutes later driving away in my new car. The fastest car buying experience. I drove in with my old car and title and drive out leas than 90 minutes later driving away in my new car. More
5-Star Dealership The second set of Rogues for me and my husband. Marc was a superior sales rep. Highly recommend. They really work with your car requirements and budge The second set of Rogues for me and my husband. Marc was a superior sales rep. Highly recommend. They really work with your car requirements and budget. More
Great Service The service department went above and beyond what I expected. Everything was done to my satisfaction and I was there less than an hour. Thanks for eve The service department went above and beyond what I expected. Everything was done to my satisfaction and I was there less than an hour. Thanks for everything. More
Prompt and efficient We been dealing with them about 4 years have always taken good care of us the sales and service team are excellent will continue dealing with them We been dealing with them about 4 years have always taken good care of us the sales and service team are excellent will continue dealing with them More
Excellent customer service at your service center! Sales experience was not so great - however the service center is wonderful. Sales staff needs to be more attentive to the wants and needs of the cust Sales experience was not so great - however the service center is wonderful. Sales staff needs to be more attentive to the wants and needs of the customer- not just moving inventory. More