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Matthews Nissan of Clay

Liverpool, NY

4.3
1,345 Reviews
Buying and serving a car should never be an obstacle — rather, it should be an experience you look forward to! When you come to our Nissan dealership near Syracuse, NY, the experience you enjoy is always stress-free, simple and fun. We’ve worked hard over the years to refine our processes, and we’re always looking to better serve drivers from all over Upstate New York. Whether you’re looking to buy a new Nissan, need professional repairs or are curious about financing options, the team at Fuccillo Nissan is ready to assist you. We have a huge inventory of new and used Nissan models you’re sure to love, and we make sure each and every one of them comes with its fair share of benefits. In the end, we do whatever we can do pass the savings down to our customers, as we want to encourage you to return to us for business for years and years. Come visit us anytime to see why so many drivers in the Syracuse area are coming to us for automotive help!
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3893 NY-31

Liverpool, NY

13090

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Showing 1,345 reviews

December 14, 2018

Great Customer Service Great experience as usual. Great group of people working here. Always very professional and efficient. Would recommend using this dealership for any More

by ajeffress
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Geaslin, Andrew Trombley, Ronny Burghart, Matt Cain
Dec 17, 2018 -

Matthews Nissan of Clay responded

Thank you for the awesome review! We appreciate your loyalty and look forward to seeing you again in the future. Safe travels.

December 14, 2018

Change of day appointment I had to move the appointment due to unforseen issues. These did not take as long as expected. This dealer was able to fine the time on the day I orig More

by rbhodsonjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Hall
Dec 17, 2018 -

Matthews Nissan of Clay responded

Thank you for the excellent 5 star rating. We appreciate you choosing to service you vehicle with us and were happy to accommodate your needs. We look forward to assisting you again in the future.

December 14, 2018

Quick, easy, friendly servive This is a second visit for me. Very quick and painless process. Mr. Robinson was great to work with. Very satisfied with the the whole transaction. More

by rar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandel Robinson, Ronny Burghart, Steffanie Bergman, John Annesi
Dec 17, 2018 -

Matthews Nissan of Clay responded

Thank you for your repeat business and for taking the time to leave a review! We hope you enjoy your new vehicle and look forward to seeing you again in the future. Enjoy!

December 14, 2018

phenomenal service Ron was AWESOME! He went above and beyond to please me as a customer. I am grateful for his honesty and his compassion of my situation! More

by Ms.P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronny Burghart
Dec 17, 2018 -

Matthews Nissan of Clay responded

Thank you for the wonderful review of your experience with Ron. We thank you for choosing to service your vehicle with our team and look forward to seeing you again in the future.

December 14, 2018

Review Ron has been very good ever since I bought my vehicle. He is helpful and explains in detail what needs to be done. Overall I have been satisfied with More

by planglois1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronny Burghart, Samantha Hall
Dec 17, 2018 -

Matthews Nissan of Clay responded

Thank you for taking the time to leave your feedback. We are happy to hear that Ron has taken great care of you and hope to be able to offer you a 5 star worthy experience during your next visit.

December 14, 2018

Excellent My old car had broken down and i needed another car ASAP for work. The sales rep was very easy to talk too. He was super helpful in helping me make su More

by Penny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Spatola
Dec 17, 2018 -

Matthews Nissan of Clay responded

Thank you for the great review and congratulations on the new vehicle! We appreciate your business and are happy to hear our team took great care of you. Enjoy!

December 13, 2018

Fast friendly service My experience was fast friendly service. Even my wait inside was friendly. I enjoyed a cup of coffee and a girl came around with a tray of yummy snack More

by MOHEND28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley, Karen George
Dec 17, 2018 -

Matthews Nissan of Clay responded

Thank you for the great review! We are glad to hear you enjoyed out complimentary snacks and hope to see you again in the future. Safe travels.

December 12, 2018

Friendly, quick and low pressure Easy to make an online appointment … Thank you Andrew for your friendly and efficient service help which got me on my way as soon as possible More

by cor96vette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
Dec 17, 2018 -

Matthews Nissan of Clay responded

Thank you for the perfect 5 star rating. We appreciate your business and look forward to seeing you again in the future.

December 12, 2018

Cooperative I had to have my car towed and a new transmission was the diagnosis. Price: $4,600. Difficult at this time of year. Ron referred me to Nissan More

by NEILDENNISON
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronny Burghart
Dec 17, 2018 -

Matthews Nissan of Clay responded

Thank you for leaving your feedback regarding your experience with Ron. We are happy that he was able to direct you to someone at Nissan who was able to work with you on the cost of the repair. We hope to assist you again with any of your future vehicle needs.

December 11, 2018

Keys to my car The car was fixed fine but when I went to pick it up the technician had gone home with my keys and would be back in half an hour . This was annoying More

by JJENNEY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
Dec 12, 2018 -

Matthews Nissan of Clay responded

Thank you for your feedback and for choosing to service your vehicle with our team. We apologize for the mishap and greatly appreciate your patience. We hope to be able to offer you a 5 star experience during your next visit with us.

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