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Matthews Nissan of Clay

Liverpool, NY

4.2
1,345 Reviews

3893 NY-31

Liverpool, NY

13090

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1,345 Reviews of Matthews Nissan of Clay

November 07, 2018

Car experience After deciding to buy the vehicle, the transactions were easy and quick. Willing to work with us and allow us to test drive as many cars as we liked. More

by DESERTFROG17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zak Ispahani
Nov 16, 2018 -

Matthews Nissan of Clay responded

Thank you for your business and the for taking the time to leave your feedback. We hope you enjoy your new vehicle and look forward to working with you again in the future.

November 07, 2018

Rear brake replacement After getting 45,000 miles on original brakes, replacement was completed quickly, CS Rep Matt kept me up to date on progress and let me know about a c More

by RONRSCHMIDT25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Taylor-Netzband
Nov 16, 2018 -

Matthews Nissan of Clay responded

Thank you for the excellent review! 45,000 miles out of original brakes is a true testament to the quality of the Nissan brand. We greatly appreciate your business and look forward to seeing you again in the future.

November 06, 2018

Great and professional service The Fuccillo Nissan service department is the most professional service center I have ever experienced. From the time you drive in through the door, s More

by MKYLE30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Alberts, Muhamad Ashkar, Samantha Hall
Nov 16, 2018 -

Matthews Nissan of Clay responded

Thank you for your loyalty and for taking the time to leave your feedback. We appreciate you trusting in our team to service your vehicle and look forward to assisting your in the future as well. Safe travels.

November 05, 2018

Awesome Very well taken care of. Had a lot of maintenance done and provided loaner. Brakes, snow tires, wiper blades, oil, battery service, air filter. Made More

by ignazio.loparco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda, phone call to make appt, Edward Murray, Ronny Burghart
Nov 05, 2018 -

Matthews Nissan of Clay responded

Thank you for the excellent review. We appreciate your business and look forward to assisting you in the future for any of your vehicle needs.

November 05, 2018

New car purchase Excellent customer service. Salesman was very attentive and helpful in answering our questions. He did not pressure us or get pushy. Also the store is More

by jmspado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ryan
Nov 16, 2018 -

Matthews Nissan of Clay responded

Thank you for the fantastic review and for your business. Enjoy the new car!

November 05, 2018

2017 Altima Everything happened quickly, which I liked. We went in on a Wednesday afternoon and picked the car up on the following Friday. But that was because I More

by HCOLVIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Spatola, Mike Pannozzo
Nov 05, 2018 -

Matthews Nissan of Clay responded

Thank you for your business and for taking the time to leave your feedback. We are sorry to hear that you were not completely satisfied with our finance process and would love to get some more information from you in order to improve our process and customer experience. Please feel free to contact Joe at (315)944-3201.

November 04, 2018

Very accommodating So grateful they got me in last minute for a flat tire. Even though Fuccillo Nissan is over 30 minutes away from me, I always prefer them because of t More

by GRAN.CALEIGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
Nov 05, 2018 -

Matthews Nissan of Clay responded

Thank you for the amazing review and for placing your trust in our team! We appreciate your loyalty and look forward to helping you in the future for any of your vehicle needs.

November 04, 2018

Awesome service! My experience at Nissan was great as always!! This is my 3rd time leasing a vehicle with a new salesman each time. They all have been very helpful and More

by KALIB324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Alberts, Marc Spatola, Mike Pannozzo, Maverick The Dog
Nov 05, 2018 -

Matthews Nissan of Clay responded

Thank you for the excellent 5 star review. We appreciate your loyalty and repeat business over the years and hope you enjoy your new vehicle! We look forward to seeing you in the future for number 4 from us.

November 04, 2018

Great experience It's always a great experience when I'm there,the people know and recognized me always.l purchased a 2013 Nissan Altima brand new from there and l nev More

by DANNIGIRLJONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancyanne Barletta, Andrew Trombley, Ronny Burghart, Samantha Hall, Matt Taylor-Netzband
Nov 05, 2018 -

Matthews Nissan of Clay responded

Thank you for the 5 star rating and for your loyalty. We appreciate your business and look forward to assisting you in the future.

November 03, 2018

My experience was great. Staff was very helpful and very polite and work done on car was excellent. I got a call when work was complete. Overall experience was excellent. More

by WESTPARK100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Hall
Nov 03, 2018 -

Matthews Nissan of Clay responded

Thank you for the perfect 5 star rating. We appreciate your business and look forward to seeing you again in the future.

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