Matthews Nissan of Clay

Everything was great! All my complaints were dealt with. The vehicle now opperates better then new. They cleaned my vehicle and it looks great! Staff was friendly and knowl All my complaints were dealt with. The vehicle now opperates better then new. They cleaned my vehicle and it looks great! Staff was friendly and knowledgeable. Vehicle was completed before the promise time. More

New Lease Our salesperson Nick listened to us, recommending and showing cars that we would like. He was eager to help us find just the right vehicle and answer Our salesperson Nick listened to us, recommending and showing cars that we would like. He was eager to help us find just the right vehicle and answer any questions we had. He also helped us with our lease turn-in. We are very happy with our experience and our new car! More

Oil chg The ability to schedule an appointment online was so convenient. It was easy to use and I had the choice to get an appointment the very next day. The ability to schedule an appointment online was so convenient. It was easy to use and I had the choice to get an appointment the very next day. More

Disappointed I brought my truck in for 4 items, inspection, oil change, remote to be fixed and problem with my backup camera, initially I was told fixing the back I brought my truck in for 4 items, inspection, oil change, remote to be fixed and problem with my backup camera, initially I was told fixing the back up camera would take to long, after the inspection was completed it was suggested that I ha maintenance on the differentials which I agreed to.. After three hours I replied to the text to get an update,, half hour later I went to check and was told they were waiting for the paperwork and he had just received my text. After another half hour I recieved the invoice, when I went to leave I checked the remote and it still didn't work, he changed the battery again and I was informed it would be somewhere between$50 and $ 100+ to replaced. You think in the 4 hours I was there someone could have checked to see if it worked, also could they have looked at the back up camera in the4 hours I was there. After spending 4 hours and about $750 I only got half of what I went out there for. This I the second time I been disappointed with this service department, they did battery service the last time I was there and I got stuck twice when the car wouldn't start due to poor attention to detail. More

NYSI, 𝘖𝘪𝘭 change, Tire Rotation This is a correction to a previous review my advisor was Matt Taylor Netzband. I had work done on Saturday August 3rd. Everything was done and was s This is a correction to a previous review my advisor was Matt Taylor Netzband. I had work done on Saturday August 3rd. Everything was done and was sent an email if I wanted any recommendations done. Like the new technology More

Service Advisor took great care of me and my car. I was treated with respect and my concerns were heard and taken care of. Staff was friendly and thorough during my visit. My issue was fixed and I d I was treated with respect and my concerns were heard and taken care of. Staff was friendly and thorough during my visit. My issue was fixed and I decided to schedule and services in the future. More

Phenomenal experience This was my second outstanding experience getting a new car at Fuccillo Nissan of Clay. I have dealt with Peter both times, and he makes the process p This was my second outstanding experience getting a new car at Fuccillo Nissan of Clay. I have dealt with Peter both times, and he makes the process painless and provides an exceptionally stress-free environment throughout. The entire staff is completely knowledgeable about their products and constantly advocating for the customer’s needs. You will truly feel at home here and they help to make a big decision such as buying a new car seem pleasant and worthwhile. Hands down the greatest in the area, and I commend the entire team who all work so hard to put the customer’s needs first! More

State inspection, new brakes Was met immediately by Andrew to take my info, he was a very pleasant and professional young man. Received an update sooner then expected and the work Was met immediately by Andrew to take my info, he was a very pleasant and professional young man. Received an update sooner then expected and the work was done in great time. Very pleased like usual ! More

Fair to good Quality repairs and service. 1 hour or longer for oil change a bit too long. Service folks were friendly and knowledgeable. Nice waiting area with wif Quality repairs and service. 1 hour or longer for oil change a bit too long. Service folks were friendly and knowledgeable. Nice waiting area with wifi. More

Nice experience I’m not looking for an experience when buying a car. It is more of a burden personally speaking. However this turned out to be just that a great exper I’m not looking for an experience when buying a car. It is more of a burden personally speaking. However this turned out to be just that a great experience. I forgot how much effort it takes on a dealers end. Mandel Robinson was my sales person and was incredible through the whole process. Not one bit of pressure. Even got to reminisce about some sports history. Big Thanks to Mandel for making the purchase memorable More