
Matthews Nissan of Clay
Liverpool, NY
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1,345 Reviews of Matthews Nissan of Clay
I several issues all was resolved Everyone was very helpful. The took car of the problem with no charge to me I sent an email on Saturday I was contacted threw email and phone on Mo Everyone was very helpful. The took car of the problem with no charge to me I sent an email on Saturday I was contacted threw email and phone on Monday problem was resolved of Friday More
Awesome,made to feel very comfotable.Very proffessional Very professional staff.All work done was excellent.Work done on time and complete.Ronny Burghart is a credit to your dealership.Thank you so much. Very professional staff.All work done was excellent.Work done on time and complete.Ronny Burghart is a credit to your dealership.Thank you so much. More
Stressful made easier The service rep was wonderful. He did everything he could to keep my car safe and costs down. When I find his car I will be calling to praise him to t The service rep was wonderful. He did everything he could to keep my car safe and costs down. When I find his car I will be calling to praise him to the manager. Burghardt maybe? Either way he’s a gentleman. Very understanding. And took his time to help me. More
Everything went ok The service went well I am not sure if it still pulls to the right I have to drive it a little bit more I wish they would have been able to tighten th The service went well I am not sure if it still pulls to the right I have to drive it a little bit more I wish they would have been able to tighten the door so it doesn't blow shot on your leg before you get in More
Good deal on an awesome vehicle Purchased a 2016 Nissan Altima SL. I have never owned a car this nice! Fair price on this loaded car. Like brand new! Thank you! Purchased a 2016 Nissan Altima SL. I have never owned a car this nice! Fair price on this loaded car. Like brand new! Thank you! More
Oil change & tire rotation Check in and out by Andrew was great, he was very pleasant & accomadating, waiting time was long, 1 & half hour would be nice if shorter Check in and out by Andrew was great, he was very pleasant & accomadating, waiting time was long, 1 & half hour would be nice if shorter More
Cowl replacement After contacting Nissan directly they authorized the co to be replaced under warranty. They had it done quickly and efficiently. Then they showed m After contacting Nissan directly they authorized the co to be replaced under warranty. They had it done quickly and efficiently. Then they showed me the car and made sure I was happy with it. More
Excellent service as always I traded in my 2016 Nissan Rogue for a 2019 and I could not have been happier with my experience. Not only is my vehicle exactly what I was looking fo I traded in my 2016 Nissan Rogue for a 2019 and I could not have been happier with my experience. Not only is my vehicle exactly what I was looking for, but the process to get it was quick and easy. Derrick did a great job with my lease trade in. He and the rest of the team at Fuccillo Nissan made me feel like a valued customer. This is my 3rd lease from this dealership, and I plan on continuing to lease from them in the future. Thank you to everyone who was involved. More
Oil change est. Time 1 hr. But took 1 & 1/2 hrs. Shouldn't have been that long. The video inspection is a good feature. est. Time 1 hr. But took 1 & 1/2 hrs. Shouldn't have been that long. The video inspection is a good feature. More
Fast and friendly Oil change & tire rotation was fast and hopefully they corrected the braking problem. Don't remember the name of the young lady that helped me but she Oil change & tire rotation was fast and hopefully they corrected the braking problem. Don't remember the name of the young lady that helped me but she was very friendly and efficient. More