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Matthews Nissan of Clay

Liverpool, NY

4.2
1,345 Reviews

3893 NY-31

Liverpool, NY

13090

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1,345 Reviews of Matthews Nissan of Clay

April 27, 2019

I several issues all was resolved Everyone was very helpful. The took car of the problem with no charge to me I sent an email on Saturday I was contacted threw email and phone on Mo More

by BUTLER203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Alberts, Andrew Trombley, Liz Astafan
Apr 29, 2019 -

Matthews Nissan of Clay responded

Thank you for offering us the opportunity to resolve your concerns and for your feedback. We hope you continue to enjoy your new vehicle!

April 26, 2019

Awesome,made to feel very comfotable.Very proffessional Very professional staff.All work done was excellent.Work done on time and complete.Ronny Burghart is a credit to your dealership.Thank you so much. More

by GBUDDSR1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronny Burghart
Apr 26, 2019 -

Matthews Nissan of Clay responded

Thank you for the great review. We are glad to hear you enjoyed your time at our dealership and look forward to working with you again in the future.

April 26, 2019

Stressful made easier The service rep was wonderful. He did everything he could to keep my car safe and costs down. When I find his car I will be calling to praise him to t More

by kelsey.broschart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronny Burghart
Apr 29, 2019 -

Matthews Nissan of Clay responded

Thank you for the great review and for your business. We are happy that Ron took great care of you and look forward to working with you again in the future.

April 26, 2019

Everything went ok The service went well I am not sure if it still pulls to the right I have to drive it a little bit more I wish they would have been able to tighten th More

by CKEFFER59@ Gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley, Lance Murdie
Apr 29, 2019 -

Matthews Nissan of Clay responded

Thank you for choosing to service your vehicle with our team. Safe travels.

April 25, 2019

Good deal on an awesome vehicle Purchased a 2016 Nissan Altima SL. I have never owned a car this nice! Fair price on this loaded car. Like brand new! Thank you! More

by JIM.PRUSINOWSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Ciambriello, John Annesi
Apr 26, 2019 -

Matthews Nissan of Clay responded

Thank you for the awesome review and for your business. We hope you enjoy your new Altima!

April 25, 2019

Oil change & tire rotation Check in and out by Andrew was great, he was very pleasant & accomadating, waiting time was long, 1 & half hour would be nice if shorter More

by CECILY.MORRISON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Had a nice chat with Sam who sold me my car, Andrew Trombley, Brandon Phenes
Apr 26, 2019 -

Matthews Nissan of Clay responded

Thank you for your feedback and for choosing to service your vehicle with our dealership. We look forward to seeing you again in the future and hopefully offering a shorter wait time. Safe travels.

April 24, 2019

Cowl replacement After contacting Nissan directly they authorized the co to be replaced under warranty. They had it done quickly and efficiently. Then they showed m More

by llord123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Ryder, Peter Ciambriello, Andrew Trombley, Ronny Burghart
Apr 24, 2019 -

Matthews Nissan of Clay responded

Thank you for taking the time to leave your feedback and for the great review. We appreciate you trusting in our team to resolve your concerns and look forward to assisting you in the future.

April 24, 2019

Excellent service as always I traded in my 2016 Nissan Rogue for a 2019 and I could not have been happier with my experience. Not only is my vehicle exactly what I was looking fo More

by kborke7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derick Millus
Apr 26, 2019 -

Matthews Nissan of Clay responded

Thank you for your repeat business and for taking the time to leave your review! We hope you enjoy your new Rogue and look forward to seeing you back again when you are ready for vehicle number 4 from us.

April 24, 2019

Oil change est. Time 1 hr. But took 1 & 1/2 hrs. Shouldn't have been that long. The video inspection is a good feature. More

by semittens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Taylor-Netzband
Apr 26, 2019 -

Matthews Nissan of Clay responded

Thank you for your feedback. We are always looking to improve customer satisfaction and minimize wait time as much as possible. We hope to offer a quicker visit next time you come see us. Safe travels.

April 24, 2019

Fast and friendly Oil change & tire rotation was fast and hopefully they corrected the braking problem. Don't remember the name of the young lady that helped me but she More

by RONMASTROCOLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Hall
Apr 26, 2019 -

Matthews Nissan of Clay responded

Thank you for the great review! We look forward to seeing you again in the future.

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