
Matthews Nissan of Clay
Liverpool, NY
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1,345 Reviews of Matthews Nissan of Clay
Oil change and tire rotation. Went in for maintenance oil change, tire rotation service. Used a coupon they mailed to me and saved $14. Coffee and snacks while I waited while wat Went in for maintenance oil change, tire rotation service. Used a coupon they mailed to me and saved $14. Coffee and snacks while I waited while watching the Masters. They washed my car too ! More
Prompt professional service by very friendly staff. As said above it was a professional,fast seamless service. Everything was explained about the service procedure This is the second vehicle that we l As said above it was a professional,fast seamless service. Everything was explained about the service procedure This is the second vehicle that we leased thru this dealership. Our daughter also leases a vehicle thru this dealership. We travel 60 miles to do business here because we are treated in a courteous professional manner. The entire staff go above and beyond More
excellent Every time I go i get excellent service. They are all so friendly and i never wait a long time. I love the new video service! Every time I go i get excellent service. They are all so friendly and i never wait a long time. I love the new video service! More
Puchir’s new rouge Brandon did a great job. He found the perfect vehicle for us at the price we wanted to pay He was very cordial and sincere. It was a pleasure worki Brandon did a great job. He found the perfect vehicle for us at the price we wanted to pay He was very cordial and sincere. It was a pleasure working with him More
Took too long, cost too much for a car with 9058 miles. Same as above. $365.00 fir what I had done and then they tried to suggest I get others items done. Very pushy! I felt taken advantage of as woman. Same as above. $365.00 fir what I had done and then they tried to suggest I get others items done. Very pushy! I felt taken advantage of as woman. Just kept talking the talk. More
Lack of service Because of a scrape on the rim of my Murano, they would not honor the warranty work of a bad bearing. The chances of that scrape causing a bad bearing Because of a scrape on the rim of my Murano, they would not honor the warranty work of a bad bearing. The chances of that scrape causing a bad bearing is astronomically slim. More
Excellent Experience Leasing another car went very very smoothly. The sales person was knowledgeable and pleasant and attentive. I was even introduced to the service depa Leasing another car went very very smoothly. The sales person was knowledgeable and pleasant and attentive. I was even introduced to the service department manager. More
New tire and oil change Everyone was professional and friendly. I appreciated their expertise and honesty. They kept us up to date regarding my setvicr. Andrew made us feel w Everyone was professional and friendly. I appreciated their expertise and honesty. They kept us up to date regarding my setvicr. Andrew made us feel welcomed More
Great comeback Very good visit following a poor one that left my car out of balance. They not only fixed that, they redid the bad parts of the detail work. Very hap Very good visit following a poor one that left my car out of balance. They not only fixed that, they redid the bad parts of the detail work. Very happy. One note for the company or maybe this website: don’t send text messages after 8 pm. The text for this survey came in at ten of midnight. Not happy with that. More
4/12/19 Came in for bad lock actuator. Was late for my appointment, but they still got me right in. Staff very friendly and pointed out some overdue service i Came in for bad lock actuator. Was late for my appointment, but they still got me right in. Staff very friendly and pointed out some overdue service issues.(love the new video service process) Matt is awesome, always pleasant and helpful.Everything done in timely manner and as usual, pleasant waiting room with all the amenities. More