
Matthews Nissan of Clay
Liverpool, NY
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1,345 Reviews of Matthews Nissan of Clay
Awesome I was able to get what I wanted at the price I asked for. The only thing that I dislked is that it takes so long to go through the process. There sh I was able to get what I wanted at the price I asked for. The only thing that I dislked is that it takes so long to go through the process. There should be a way to shorten the time there. Almost 4 hours total is too long. More
Always top notch This experience, among several, has confirmed that the service team all around is dedicated to customer service. The level of professionalism is nothi This experience, among several, has confirmed that the service team all around is dedicated to customer service. The level of professionalism is nothing less than amazing. The staff take time to actually listen to any concerns, review your service items and throughly answer any questions. I’ve had my Nissan Rogue for a year now and I’m glad to say that given the staff who work at Fuccillo Nissan of Clay- it is still in amazing shape. Thank you and keep up the phenomenal work. More
Thee service advisors. Loved the service I got here at Fuccillo Nissan. Matt, sam, andrew, and Ron were very helpful. Will always come here for service. Especially Matt he i Loved the service I got here at Fuccillo Nissan. Matt, sam, andrew, and Ron were very helpful. Will always come here for service. Especially Matt he is an asset you do not want to loose. He help me get the price I wanted and got my car down very quickly. Thank you matt. More
wasnt sure I got the true car price initially All the final lease and invoice documents I was given list a selling price approximately 1500 dollars more than the agreed upon true car price. The sa All the final lease and invoice documents I was given list a selling price approximately 1500 dollars more than the agreed upon true car price. The sales staff were very friendly and accomodating and it was a nice experience..I have contacted the business development manager here and requested he look into my contract to determine the real cost of the vehicle I leased. I will submit a final review when all the information is presented to me. All in all, its a nice dealership with nice people UPDATE: got a call back, (same day), from Business Development Manager who patiently reviewed the details of my transaction including pricing, rebates, end of lease, etc. I am satisfied with his response. I recommend this dealership if your looking for a new, (or used) Nissan product to buy or lease. An overall pleasant experience. Make sure you know what you can afford and are willing to pay and go from there. Thank you everyone at Fucillo Nissan! More
The service writers are always pleasant! The service writers are good at their job and always make you feel welcome and wanted. The job is usually always done in the time they tell you it wil The service writers are good at their job and always make you feel welcome and wanted. The job is usually always done in the time they tell you it will be done. More
surprised with service! I felt Taken advantaged of because I am A woman! I have been to this dealership and service center for many years! This is my 3rd lease here too! My c I felt Taken advantaged of because I am A woman! I have been to this dealership and service center for many years! This is my 3rd lease here too! My car was in for an inspection and oil change/tire rotation! After inspection so many recommendations were brought to my attention for a car with 10,000 miles..that should be done and were unnecessary recommendations! Complementary car wash not done nor fluids topped off~ More
Disappointed Car services for warranty work and when it was completed they said my tire needed replace $176! My tire was fine before the service. I Car services for warranty work and when it was completed they said my tire needed replace $176! My tire was fine before the service. I More
Taking care of business! Although there were a few bumps in the road, Fuccillo stepped up and took care of business. Thank you for making our experience a good one! Although there were a few bumps in the road, Fuccillo stepped up and took care of business. Thank you for making our experience a good one! More
Excellence From my first experience with my salesman Sam through the service department its been excellent! I will always have my vehicle serviced here as they a From my first experience with my salesman Sam through the service department its been excellent! I will always have my vehicle serviced here as they are easy to work with an busy schedule and are accurate on timing of the length of appointments to the friendliness after. The guest is provided a beautiful lounge that is clean, spacious, with drinks and snacks and all the comforts of home while waiting. My time goes very fast and with no anxiety at all. The whole staff even the girls at checkout are wonderful! Just an excellent experience start to finish every single time. More
Consistently excellent service The service lives up to all expectations. Fucillo delivers. There is never a delay and work is completed as promised. I couldn’t ask for more. The service lives up to all expectations. Fucillo delivers. There is never a delay and work is completed as promised. I couldn’t ask for more. More