
Matthews Nissan of Clay
Liverpool, NY
Filter Reviews by Keyword
By Type
1,345 Reviews of Matthews Nissan of Clay
One of the best car buying experiences I’ve had. Lance and Marc were extremely helpful, friendly and knowledgeable. They quickly understood what I was looking for and found a vehicle that was perfec Lance and Marc were extremely helpful, friendly and knowledgeable. They quickly understood what I was looking for and found a vehicle that was perfect for my needs in features functionality and price. They took the time to listen and were never pushy or made me feel like they were “selling” me into a vehicle I didn’t need. It was a great experience overall. I would recommend this dealership and Marc and Lance specifically to anyone. More
The only place I’ll take my car I have a 2017 rogue sport and I take it here for any service needed. They are always polite and helpful and I can wait in their awesome showroom waiti I have a 2017 rogue sport and I take it here for any service needed. They are always polite and helpful and I can wait in their awesome showroom waiting area. Everyone is experienced and I alway leave with peace of mind knowing they did a great job. More
Amazing Everyone who worked with me was more than amazing! I cannot say enough great things about Fuccillo. Peter was awesome and the managers were great! Tha Everyone who worked with me was more than amazing! I cannot say enough great things about Fuccillo. Peter was awesome and the managers were great! Thank you so much More
Awesome I dropped my car off was taken care of right away picked it up about an 1hr later the guy that helped knew what my car needed he didn't pressure me i I dropped my car off was taken care of right away picked it up about an 1hr later the guy that helped knew what my car needed he didn't pressure me into buying things I didnt want even tho he recommended them he was very helpful and super friendly More
Awesome as always Came in to get my inspection, and ended up having to get some work done. Everyone was so friendly and helpful, especially Matt. I would 100% recommend Came in to get my inspection, and ended up having to get some work done. Everyone was so friendly and helpful, especially Matt. I would 100% recommend. More
Your service team ROCKS! Awesome customer service skills! I didn’t wait to pull my car in, I pulled up and pulled my car in we talked about why I was there and they took care Awesome customer service skills! I didn’t wait to pull my car in, I pulled up and pulled my car in we talked about why I was there and they took care of the rest. I came in for an oil change and my tire sensor light was on they looked at it came out told me I had a nail in it they could fix it told me the charge and did it while I was there, no scheduling a second appointment. Love this place as they are always efficient! Thanks Nissan for making my life easier! More
Terrible service as always I’ve had my car for a year and 3 months and barely drive it. I had a little over 3000 miles on it and got an oil change. I was sent multiple coupons f I’ve had my car for a year and 3 months and barely drive it. I had a little over 3000 miles on it and got an oil change. I was sent multiple coupons for a $40 oil change for my 2017 Nissan Sentra, but when I got there was told it would be $80. Since I don’t drive my car often I didn’t get an oil change in the first year and the dealership/service department refused to give me a discount which I thought was ridiculous considering the fact that I have little miles on my car so there was no reason for me to get an oil change in the first year so I missed the free oil change. I am only 3 months over the year mark. And why was I sent a coupon for a $40 oil change that specifically stated it was for my 2017 Nissan Sentra when it apparently needs a specific kind of oil and costs double the price? Another lie told by fuccillo Nissan. Won’t be renewing my lease through fuccillo once this one is up due to the terrible service I have continuously received over the past 4 years. More
Fast Friendly Service! Went in for an oil change and had fast friendly service. Very impressed with the caliber of associates there. Also enjoyed the popcorn and snacks. Went in for an oil change and had fast friendly service. Very impressed with the caliber of associates there. Also enjoyed the popcorn and snacks. Maybe a soda fountain in the future? More
Quick service I went in for an oil change, tire rotation, cabin filter changed. I was in and done in under an hour. Staff was friendly and professional. Always a pl I went in for an oil change, tire rotation, cabin filter changed. I was in and done in under an hour. Staff was friendly and professional. Always a pleasure to go there More
Just looking to take your money I went in for a state inspection. I was quoted over 1800.00 dollars in service charges. My vehicle is a 2016 Altima with 17,886 miles. I was told the I went in for a state inspection. I was quoted over 1800.00 dollars in service charges. My vehicle is a 2016 Altima with 17,886 miles. I was told the car failed inspection. I was told I needed new brake pads and new rotors on the front and back of the car. I was also told I needed 4 brand new tires. Again my car only has 17,886 miles. So the service team is just out to take money for there customers. Or the cars has lower quality tires and brakes. I did purchase the car brand new from fuccillo Nissan dealership. After my car failed the state inspection I took it to another company for my inspection. That company a national company passes my car with flying colors. This company stated my car had none of the issues that fuccillo Nissan said it did. VERY DISAPPOINTED WITH MY SERVICE AND TIME WITH THIS DEALERSHIP. I will NOT be buying another car from them ever again. More