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Matthews Nissan of Clay

Liverpool, NY

4.2
1,345 Reviews

3893 NY-31

Liverpool, NY

13090

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1,345 Reviews of Matthews Nissan of Clay

March 05, 2019

One of the best car buying experiences I’ve had. Lance and Marc were extremely helpful, friendly and knowledgeable. They quickly understood what I was looking for and found a vehicle that was perfec More

by DBradley13132
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Spatola, Sophia Hernandez, Lance Murdie
Mar 11, 2019 -

Matthews Nissan of Clay responded

Thank you for your business and for taking the time to leave your feedback. We hope you enjoy your new vehicle.

March 05, 2019

The only place I’ll take my car I have a 2017 rogue sport and I take it here for any service needed. They are always polite and helpful and I can wait in their awesome showroom waiti More

by domcor04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Taylor-Netzband
Mar 11, 2019 -

Matthews Nissan of Clay responded

Thank you for the awesome review and for your business. We look forward to seeing you again in the future. Safe travels.

March 05, 2019

Amazing Everyone who worked with me was more than amazing! I cannot say enough great things about Fuccillo. Peter was awesome and the managers were great! Tha More

by JOSH.TRACYPR13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Ciambriello, Mike Pannozzo
Mar 11, 2019 -

Matthews Nissan of Clay responded

Thank you for the awesome review and for giving us the opportunity to earn your business. We hope you enjoy your new vehicle and look forward to working with you again in the future.

March 05, 2019

Awesome I dropped my car off was taken care of right away picked it up about an 1hr later the guy that helped knew what my car needed he didn't pressure me i More

by DEATHMYFRIEND666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancyanne Barletta, Andrew Trombley, Ronny Burghart, Samantha Hall, Matt Taylor-Netzband
Mar 11, 2019 -

Matthews Nissan of Clay responded

Thank you for choosing to service your vehicle with our dealership and for the great review. We look forward to seeing you again in the future.

March 03, 2019

Awesome as always Came in to get my inspection, and ended up having to get some work done. Everyone was so friendly and helpful, especially Matt. I would 100% recommend More

by GRAN.CALEIGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Taylor-Netzband
Mar 04, 2019 -

Matthews Nissan of Clay responded

Thank you for choosing to service your vehicle with our team. We appreciate your business and look forward to seeing you again in the future.

March 02, 2019

Your service team ROCKS! Awesome customer service skills! I didn’t wait to pull my car in, I pulled up and pulled my car in we talked about why I was there and they took care More

by ROMANOWICZM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alec service tech , Matt Taylor-Netzband, Matt Cain
Mar 04, 2019 -

Matthews Nissan of Clay responded

Thank you for the awesome review! We appreciate your loyalty and look forward to assisting you with any of your future vehicle needs.

March 02, 2019

Terrible service as always I’ve had my car for a year and 3 months and barely drive it. I had a little over 3000 miles on it and got an oil change. I was sent multiple coupons f More

by spuchesaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nancyanne Barletta, Andrew Trombley, Ronny Burghart, Samantha Hall, Matt Taylor-Netzband
Mar 11, 2019 -

Matthews Nissan of Clay responded

Thank you for your feedback. Unfortunately the coupon sent out is for a semi synthetic oil. We did honor the same discount towards your full synthetic oil change however. We would be happy to discuss any additional concerns with you further also. Please feel free to contact Joe at (315)944-3201 or at jalberts@fuccillo.com to do so.

March 01, 2019

Fast Friendly Service! Went in for an oil change and had fast friendly service. Very impressed with the caliber of associates there. Also enjoyed the popcorn and snacks. More

by CASEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancyanne Barletta, Andrew Trombley, Ronny Burghart, Samantha Hall, Matt Taylor-Netzband
Mar 01, 2019 -

Matthews Nissan of Clay responded

Thank you for the feedback and for your business. We look forward to seeing you again in the future.

March 01, 2019

Quick service I went in for an oil change, tire rotation, cabin filter changed. I was in and done in under an hour. Staff was friendly and professional. Always a pl More

by KSB66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronny Burghart
Mar 04, 2019 -

Matthews Nissan of Clay responded

Thank you for your feedback and for the excellent review! We look forward to seeing you again in the future.

March 01, 2019

Just looking to take your money I went in for a state inspection. I was quoted over 1800.00 dollars in service charges. My vehicle is a 2016 Altima with 17,886 miles. I was told the More

by hayden06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Kiehl
Mar 12, 2019 -

Matthews Nissan of Clay responded

Thank you for your feedback. During your visit our certified Nissan techs determined that your brakes would not pass inspection and there was not enough material on the rotors to do a quick service. In addition, your tires were at 3/32 and we recommended replacement in your best interest, especially with the wintery road conditions. If you would like to discuss our recommendations further please feel free to contact our service manager at (315)944-3200.

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