Matthews Nissan of Clay

It was excellent Every time I go to fucillo Nissan im always in and out. The wait time isn't bad, the services are amazing, the workers are great to deal with. Every time I go to fucillo Nissan im always in and out. The wait time isn't bad, the services are amazing, the workers are great to deal with. More

Good customer service I never feel pressured at all to have any extra work done. Anything that is needed is always explained. Would recommend this dealership to everyone I never feel pressured at all to have any extra work done. Anything that is needed is always explained. Would recommend this dealership to everyone More

great experience! Sam was extremely helpful and personable. He listened to my needs and did his best to deliver a price and car I could afford. Thanks Sam! Sam was extremely helpful and personable. He listened to my needs and did his best to deliver a price and car I could afford. Thanks Sam! More

Andrew I have been to Fucillo’s Servicing Department for most of my regular maintenance and Andrew in the Clay NY location has assisted most of the time but I have been to Fucillo’s Servicing Department for most of my regular maintenance and Andrew in the Clay NY location has assisted most of the time but every time he assists he brings a level of knowledge and experience that is superior! He is the main reason now that I have my work performed there! More

Car detailing Asked for fluids to be checked never did it. Upon first glance car looked nice however I didn’t check the back. Nothing was done back there at all. I Asked for fluids to be checked never did it. Upon first glance car looked nice however I didn’t check the back. Nothing was done back there at all. I had windshield washer fluid in my car that’s gone they must of took it out to clean never cleaned and never put it back. Once the upholestry dried you could still see all the stains like they just wet the seat or went over it only once not multiple times like it needed. Dirt and dust still on steering wheel and dash board holy Whst the xxxx was done because it was there for 9 hours and still wasn’t ready by mid afternoon like initially I was told. More

Missing part I gave a 3 rating because I didn't receive a part that I asked for. When given the estimate I assumed it was for the total repair only to find the pa I gave a 3 rating because I didn't receive a part that I asked for. When given the estimate I assumed it was for the total repair only to find the part I need, as well as the other one, were both on the invoice. Bad luck since I purchased this car!! More

Friendly staff and very accommodating!! I gave Fucillo Nissan in Syracuse a 5 star rating for being patient and accommodating while dealing with my warranty company for the repairs to my veh I gave Fucillo Nissan in Syracuse a 5 star rating for being patient and accommodating while dealing with my warranty company for the repairs to my vehicle. Ron Burghart Service Advisor was kind and considerate during the process. More

Abs recall Car dirty when done. Took 6 hrs to get done. Got canceled the first time it was supposed to go in the day before didn’t have parts after calling 2 day Car dirty when done. Took 6 hrs to get done. Got canceled the first time it was supposed to go in the day before didn’t have parts after calling 2 days earlier to say part was there More

Best service ever I truly enjoy bring my car in for service. Staff is always very positive and pleasant. I have never had such good service as I receive when I come for I truly enjoy bring my car in for service. Staff is always very positive and pleasant. I have never had such good service as I receive when I come for service. More

Great Sales Experiencejj The sales experience was a true pleasure. My salesperson was professional, knowledgeable, and thorough. He quickly found the car I wanted and comple The sales experience was a true pleasure. My salesperson was professional, knowledgeable, and thorough. He quickly found the car I wanted and completed the sale. More