Matthews Nissan of Clay - Service Center

Worst experience ever This service center is dishonest and tried to coerce me into unnecessary repairs. If I never return, I will be happy. Time to find anither mechanic This service center is dishonest and tried to coerce me into unnecessary repairs. If I never return, I will be happy. Time to find anither mechanic for sure. More

Software Upgrade Came in for a software upgrade on my Nissan Rogue. My car was taken in right when I got there and was done in an hour just as I was told. Excellent Came in for a software upgrade on my Nissan Rogue. My car was taken in right when I got there and was done in an hour just as I was told. Excellent service, no complaints!! More

Great service Like going here to get car worked on. Would recommend everyone go here would buy another vehicle here. Thank you so much thanks Like going here to get car worked on. Would recommend everyone go here would buy another vehicle here. Thank you so much thanks More

Bad experience I went here for snow tires because this is where I bought my car from. I scheduled my first appointment to have them put on as I was told the blizzaks I went here for snow tires because this is where I bought my car from. I scheduled my first appointment to have them put on as I was told the blizzaks would fit my car though they are slightly bigger. Show up for the appointment to be called 2 hours later saying the tires are too big and u will have to reschedule and buy different tires. They had none in the right size so I had to wait another week for them to come in and was promised if they were not there by my appointment they themselves would drive and get the tires. The day before my appointment they called to cancel my appointment yet again because the tires were not in and there was nothing they could do. Now I have to reschedule yet again another week out and hope the tires would be in by then. Luckily they were there this time, I'm just annoyed that this is a dealership that sells this car and they didnt know a tire wouldn't fit and set me back 3 weeks on getting tires... More

Great service Came in for a scheduled oil change and tire rotation. Great friendly service as always. I’ll return in January for my next one. Thanks! Came in for a scheduled oil change and tire rotation. Great friendly service as always. I’ll return in January for my next one. Thanks! More

Excellence Everyone was exceptionally nice. Hannah Davis went oit of her way to make sure we were comfortable ehile we wsited. Super nice! We would give the over Everyone was exceptionally nice. Hannah Davis went oit of her way to make sure we were comfortable ehile we wsited. Super nice! We would give the overall servoce an A. More

PERFECT! I arrived at Fucillo’s, the overhead door opened, I drove in. A young gal greeted me and took me to the service desk. Because my vehicle was going t I arrived at Fucillo’s, the overhead door opened, I drove in. A young gal greeted me and took me to the service desk. Because my vehicle was going to be awhile, they had a driver take me to Target so I could shop. They called and told me my vehicle was ready and if I was ready, they would send the driver to pick me up. I’m from a small community and I felt like I was queen for a day. Everyone I had contact at Fuccillo’s was so helpful and so friendly. Everything was perfect!! More

Service personnel great Very knowledgeable and friendly staff. I was in and out in no time, no pressure for other services. Just recommendations for things I might need at a Very knowledgeable and friendly staff. I was in and out in no time, no pressure for other services. Just recommendations for things I might need at a later date. More

Extended warranty work Service person was knowledgeable and helped in getting the work needed covered by the extended warranty. He spent time explaining the repairs, and mad Service person was knowledgeable and helped in getting the work needed covered by the extended warranty. He spent time explaining the repairs, and made sure I understood everything. More

Very good service There was a bit of confusion at first when I called to confirm my drop off and loaner car status, but this dealership more than made up for it. The lo There was a bit of confusion at first when I called to confirm my drop off and loaner car status, but this dealership more than made up for it. The loaner was clean and gassed up, and they accommodated my sunday drop off. They did great and I would go to them in the future. More