Matthews Nissan of Clay - Service Center
Liverpool, NY

786 Reviews of Matthews Nissan of Clay - Service Center
Leaking tire Got tire replaced with a new tire. There was no charge to my account and was covered under warranty. The service advisor was excellent and made everyt Got tire replaced with a new tire. There was no charge to my account and was covered under warranty. The service advisor was excellent and made everything very easy. More
Amazing Customer service. I love the video update while my car was being seen. All questions answered! Billing was understanding an wiling to help. Everything explained till un I love the video update while my car was being seen. All questions answered! Billing was understanding an wiling to help. Everything explained till understood !! More
Not impressed I received a call about a recall from Joe. He scheduled me ASAP. I told joe I probably could get out of work earlier that day if my appt he told me to I received a call about a recall from Joe. He scheduled me ASAP. I told joe I probably could get out of work earlier that day if my appt he told me to call ahead and see if my time could be moved up. I did call left a message no call back. Arrived for my scheduled appt the gentleman told me it would be a half an hour. I was told on the phone 15 minutes. I went and sat. After 45 minutes I went to service myself to see what was up. I was told we’re just finishing your paperwork. I signed. WAs told where my car. After driving down the road I noticed my mirrors were pointed in different directions and my radio was cleared. I wish I was told this before driving away. I was going to call but I needed to cool down More
Never disappointed I am rating this dealership with five stars after purchasing three vehicles over the last ten or twelve years. I have used them for inspections and se I am rating this dealership with five stars after purchasing three vehicles over the last ten or twelve years. I have used them for inspections and service as well, with great satisfaction. More
Great Service I have been having my car serviced by Fucillo Nissan for over three years and it has been a great experience. My car is in top shape because of them. I have been having my car serviced by Fucillo Nissan for over three years and it has been a great experience. My car is in top shape because of them. More
Great people and service They took me right in checked warranty saving me over $1200 . Work was done right away. No problems waiting lounge made it very comfortable and was g They took me right in checked warranty saving me over $1200 . Work was done right away. No problems waiting lounge made it very comfortable and was great More
Oil change I was very happy with the service and friendly customer relations i have been coming here senses 2016. And this was my best experience so far. I was very happy with the service and friendly customer relations i have been coming here senses 2016. And this was my best experience so far. More
Great overall experience My service work was completed quickly and the price was fair. All of the employees were helpful and took great care of me. I would recommend Fuccillo My service work was completed quickly and the price was fair. All of the employees were helpful and took great care of me. I would recommend Fuccillo Nissan hands down over other dealers and repair shops. You know you’re getting quality work done for competitive prices! More
Satisfied Bought this vehicle used from another dealer. This dealership went through it and made it more ready for purchase .The advisor updated my factory warr Bought this vehicle used from another dealer. This dealership went through it and made it more ready for purchase .The advisor updated my factory warranty questions as well which was appreciated More
Service includes wash? Last 2 service visits my vehicle was not washed when I got there. Before I asked and waited for it to be washed. This time I asked but didn’t have the Last 2 service visits my vehicle was not washed when I got there. Before I asked and waited for it to be washed. This time I asked but didn’t have the time to wait. My 2 vehicles used to be washed and clean when I arrived. Not anymore I guess. More