Matthews Nissan of Clay - Service Center

Terribly dissapointed in service Feel I was treated as if I knew nothing about autos. And then spoke with sales person who said they’d get back to me. Never did Also feel that warranty should have cover if I knew nothing about autos. And then spoke with sales person who said they’d get back to me. Never did Also feel that warranty should have covered my problem. More

I recently bought my son a car and wanted to get it checked out so I took it to Fuccillo Nissan. Gina the service advisor was fantastic. They checked out the car and let me know some issues and they we checked out so I took it to Fuccillo Nissan. Gina the service advisor was fantastic. They checked out the car and let me know some issues and they were able to correct the problem and gave me some advice on future service that would help me prolong the vehicles life. Very satisfied! More

Excellent communication, excellent job. Completely satisfied with the work completed. Prices are very competitive and I’m confident that the job was done the way it should be. satisfied with the work completed. Prices are very competitive and I’m confident that the job was done the way it should be. More

Moved here from FL went to this dealership NYS insp. & plate chg on 2 vehs, took 1hr 45 mins, tried to chrg $60 for a lic. Bracket we were told would cost $30. Only reason for 2* is they ended up waiving plate chg on 2 vehs, took 1hr 45 mins, tried to chrg $60 for a lic. Bracket we were told would cost $30. Only reason for 2* is they ended up waiving that chrg. When it's time to turn in our 2 leased vehs it won't be at this dealership! Horrible! More

This place is terrible! I have been waiting for a new bed liner for my truck for over 2 months! Cory continues to lie about ordering a new bed liner one as I finally had to contact the corporate office i bed liner for my truck for over 2 months! Cory continues to lie about ordering a new bed liner one as I finally had to contact the corporate office in TN to get an order placed! Stay far away! Terrible service!!!! More

Always great treatment Excellent staffGina was Always great treatment Excellent staff Gina was wonderful and Ron did excellent work Had my Nissan for 6 yrs and always had serviced at dealershio Always great treatment Excellent staff Gina was wonderful and Ron did excellent work Had my Nissan for 6 yrs and always had serviced at dealershio More

Had a recent service/inspection appointment at Fuccillo. Was promptly checked in by Ron. As usual, he explained what was being done alone with accurate wait times. All work was completed promptly and as pro Was promptly checked in by Ron. As usual, he explained what was being done alone with accurate wait times. All work was completed promptly and as promised. More

Got in with little notice for an oil change and tire rotation . Performed in reasonable amount of time . Very courteous . Had coffee on the ready . rotation . Performed in reasonable amount of time . Very courteous . Had coffee on the ready . More

Fucillo Nissan has great customer service! Always friendly and willing to help with whatever I need for my vehicle in a timely matter. Thank you friendly and willing to help with whatever I need for my vehicle in a timely matter. Thank you More

Service for a door problem Easy to set an appointment. Service was courteous and efficient. It was a pleasant experience overall. The waiting area was comfortable, the coffee w Easy to set an appointment. Service was courteous and efficient. It was a pleasant experience overall. The waiting area was comfortable, the coffee was good, and a nice lady offered snacks also. The work was done quickly and we left very satisfied. More