Matthews Nissan of Clay - Service Center
Liverpool, NY

786 Reviews of Matthews Nissan of Clay - Service Center
Not a big fan of this place. I purchased my car a year ago and come to find out that my key to locking lug nut was not in the vehicle. Instead of giving me a free one, they made me pay for it. They gave ago and come to find out that my key to locking lug nut was not in the vehicle. Instead of giving me a free one, they made me pay for it. They gave me a whopping 10 dollar discount. Did not know I had to buy my car a la carte. Thanks again for the crappy service. Oh and service rep lied about my brakes. Told me I would not pass inspection. Took it to another’s service center and passed inspection. More
When I bought the Rogue I bought the best extended warranty that included electronics etc. When I take the vehicle in I am always told Delta Sonic Car Wash caused the problem. At this time my remote m warranty that included electronics etc. When I take the vehicle in I am always told Delta Sonic Car Wash caused the problem. At this time my remote mirrors so t work and the warranty won’t cover this as the car wash caused corrosion. I will not buy another Nissan as I was lied to and if a car wash can cause so many problems the. The car isn’t made very well. Also the Weather Tech floor mats have been blamed More
Everything was great. Always kind and respectful and having the shuttle service is one of the biggest reasons I purchased my car from Fuccillo. Wish they could wash and dry cars when being serviced wou having the shuttle service is one of the biggest reasons I purchased my car from Fuccillo. Wish they could wash and dry cars when being serviced would make the experience even better., like the videos so we know what's going on with our vehicles. More
Everyone in the service department always provides exceptionally professional and friendly customer service. I met a new associate yesterday and she was very kind and thoughtful when dealing with a po exceptionally professional and friendly customer service. I met a new associate yesterday and she was very kind and thoughtful when dealing with a potential problem with my vehicle. Love all of you! More
Had check engine light come on and had the code already checked at the auto parts store so I knew what the problem was and was hoping for an estimate but to my surprise they were able to get it done on a S checked at the auto parts store so I knew what the problem was and was hoping for an estimate but to my surprise they were able to get it done on a Saturday. More
Great service, service specialist Matt was super nice! Showed me the new easy way to check in and explained everything to me that was needed, on top of answering all my questions. Definitely will be comin Showed me the new easy way to check in and explained everything to me that was needed, on top of answering all my questions. Definitely will be coming back for my next service. More
Excellent service and wonderful mechanic. The door lock was looked at by another member of Fuccillo Nissan and it was Stated that it was not broken. When I was stuck in my car again, I went back to dealer was looked at by another member of Fuccillo Nissan and it was Stated that it was not broken. When I was stuck in my car again, I went back to dealer and Ronnie found the problem. More
Great from the time we pulled into service area. Was quickly greeted,, explained what needed to be done, and quickly started the service. Service rep named from the time we pulled into service area. Was quickly greeted,, explained what needed to be done, and quickly started the service. Service rep named Matthew N. was the best. Keep up the good service. I do not have to go online to check out the reviews. I always have the best there is. More