Matthews Nissan of Clay - Service Center

oil change came in for oil change, took much longer than expected, 2 hours, because there was a recall to be addressed, did not perform a complimentary car wash came in for oil change, took much longer than expected, 2 hours, because there was a recall to be addressed, did not perform a complimentary car wash More

The appointment went as planned. All the work was completed that I wanted do be was completed in a timely matter. I am happy with the service and will be a return customer completed that I wanted do be was completed in a timely matter. I am happy with the service and will be a return customer More

Matt was so helpful! Ended up fixing a part that day that I thought would take weeks! He had awesome communication with me and always kept me up to date. I thought would take weeks! He had awesome communication with me and always kept me up to date. More

Woke my wife and 2 toddlers up at 730am to pick me up after i dropped the car off at shop for a previously scheduled service appointment, only to get there and find out that the parts required for the s after i dropped the car off at shop for a previously scheduled service appointment, only to get there and find out that the parts required for the service were not in. Now I have to do it all over again. More

Always courteous.never any problem with answering my questions. The staff keeps you informed of progress with service. I have always been made to feel that my car is a priority. questions. The staff keeps you informed of progress with service. I have always been made to feel that my car is a priority. More

The service team is great. My vehicle was fixed in no time. Super professional and understanding. I service all my vehicles here even none Nissans time. Super professional and understanding. I service all my vehicles here even none Nissans More

Was easy in and quick service. Was up front about how long it would take. Tried to get details but was informed that it would be a long wait, going to reschedule. long it would take. Tried to get details but was informed that it would be a long wait, going to reschedule. More

Fast complete thank you Advice on additional Fast complete thank you Advice on additional needed/service that needed to be done. Recalls addressed and fixed. Clean car. Video was nice and Fast complete thank you Advice on additional needed/service that needed to be done. Recalls addressed and fixed. Clean car. Video was nice and informative More

Very helpful, very friendly, very clean, very punctual. Love it! My original salesman came pver while I was waiting and said it was good to see me and that I should be sitting in the VIP lounge and escorte Love it! My original salesman came pver while I was waiting and said it was good to see me and that I should be sitting in the VIP lounge and escorted me there. Love Manwel Robinson. More

Fucillo never wants to budge and help the customer! They just want to nickel and dime you to death. Go in to have battery checked and they come back with....you need a new air filter- $30, oh, we can clean just want to nickel and dime you to death. Go in to have battery checked and they come back with....you need a new air filter- $30, oh, we can clean your battery terminals for $40. You should put new battery terminals on your +&- connections $104. Battery is only 30 months old. Bought my Rogue brand new from them but bumper to bumper warranty out after 3yrs or 36k miles. Have bought 4 vehicles from Fucillo Hyundai in the last 12 years. Won't buy from either of them ever again!! Jr. is just as bad as Sr. More