Matthews Nissan of Clay - Service Center

Courtious and professional staff. The staff made three attempts to contact me early in the morning about my car. Do to my work I did not hear my phone ring. I appreciate their due dili The staff made three attempts to contact me early in the morning about my car. Do to my work I did not hear my phone ring. I appreciate their due diligence. I was fully informed about all required work and suggested repairs. I bought my car at this dealership in December of 2014. From the beginning till now I have had only the best treatment and service. Thanks to all that work there. More

Very happy! Very helpful when I had issue with my car. I called the service dept and they told to come right in. They fixed the problem! Very helpful when I had issue with my car. I called the service dept and they told to come right in. They fixed the problem! More

Oil Change Went in for my first oil change on my 2017 Rogue and was treated great . The service advisor took care of me instantly and showed me where to wait. Af Went in for my first oil change on my 2017 Rogue and was treated great . The service advisor took care of me instantly and showed me where to wait. After awhile she came to get me, had me sign a few papers, walked me to my car and I was on my way More

Always wonderful Im always able to get an appointment that works for me. They explain everything to me in words I can understand. Estimated time for working on the ca Im always able to get an appointment that works for me. They explain everything to me in words I can understand. Estimated time for working on the car is always good. More

Had a scheduled appt Appt set up for oil change and tire rotation. Took an hour. Getting used to bringing things i can do because always a wait. Seems a long time. No Appt set up for oil change and tire rotation. Took an hour. Getting used to bringing things i can do because always a wait. Seems a long time. No free wash.hi More

What an amazing experience! I called in the around 9 in the morning to make an appointment because my vehicle was making a "crunching" noise when you turned the wheel. I was expe I called in the around 9 in the morning to make an appointment because my vehicle was making a "crunching" noise when you turned the wheel. I was expecting to be told it'll be a couple days before they could get me in. Much to my surprise they were able to get me in at 11 that day I called. There was a girl names Samantha that drove my car into the bay and asked if I brought my car in because of the noise she heard. I said "yes". She advised me it would be about 45 minutes and she would let me know what was happening. In the meantime my toddler and I could go inside to wait. There was a children's room, TV, coffee and popcorn available for us. She came back to let me know what was wrong with the car and that it would be a couple hours before the repairs would be complete on my vehicle so she offered me a loaner vehicle until mine was done. Samantha was amazing! She made this trip so easy for me. I was so nervous coming in unsure what is wrong with my car, unsure how long I would be there waiting, how much was this going to cos? All of these thoughts racing through my mind all while having a toddler in tow. Outstanding service! I have never been happier with a dealership like I was with Fuccillo Nissan! More

front bumper When I originally purchased the vehicle the collision department glued the bumper on and it didn’t hold. The service department had a new bumper put When I originally purchased the vehicle the collision department glued the bumper on and it didn’t hold. The service department had a new bumper put on. Thanks More

Oil change The service I received was efficient and timely. I was disappointed that only the drivers side of my car was vacuumed and the passengers side was unto The service I received was efficient and timely. I was disappointed that only the drivers side of my car was vacuumed and the passengers side was untouched. More

Good service We received promo service, my only thing is they don’t wash your car or vaccuum out any more. But that’s not the end of the world. Everyone was very f We received promo service, my only thing is they don’t wash your car or vaccuum out any more. But that’s not the end of the world. Everyone was very friendly. More