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Matthews Nissan of Clay - Service Center

Liverpool, NY

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786 Reviews

786 Reviews of Matthews Nissan of Clay - Service Center

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August 29, 2018

We’re prompt friendly and professional The work that I had done was completed before the time that they had stated. The service employee was prompt friendly and professional. He updated me More

by josan48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Aug 29, 2018 -

Matthews Nissan of Clay responded

Thank you for taking the time to leave a review of your recent service experience. We greatly appreciate your recommendation and your business.

August 29, 2018

Oil change Everything was great except the way they park the cars that are finished. My car was blocked in and I couldn’t get out until the owner of the car in f More

by WKTG128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hope
Aug 29, 2018 -

Matthews Nissan of Clay responded

Thank you for the review of your experience! We appreciate your feedback and will certainly look into addressing these concerns to make future visits more pleasurable.

August 29, 2018

Fast, friendly, and thorough. I have never had a bad experience at this service center. The employees are always courteous and helpful. They always explain everything they intend t More

by jasonquick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
Aug 29, 2018 -

Matthews Nissan of Clay responded

Thank you for the great review and for your loyalty to our dealership. We appreciate you taking the time to leave your feedback and look forward to seeing you again in the future.

August 28, 2018

Very good staff The entire staff was knowledgeable and honest, diagnosed the issues with our car and made sure we understood everything, very friendly team and a plea More

by HIDNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt at the service desk, William Holleran, Muhamad Ashkar
Aug 28, 2018 -

Matthews Nissan of Clay responded

Thank you for the perfect 5 star rating! We appreciate you choosing to do business with Fuccillo and look forward to assisting you again in the future.

August 27, 2018

Excellent service What can I say. Was in on time and out when promised. They kept me informed of anything that needed to be done. Was able to keep all of my plans for t More

by mhaines001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron , Matt
Aug 27, 2018 -

Matthews Nissan of Clay responded

Thank you for the great review of your recent service experience with us. We are pleased to hear we got you in and out within the time frame promised and that it didn't hinder your plans for the day. Safe travels.

August 26, 2018

Was very pleased Got my car on quickly. Gave me 3 quotes on tires. Tire I wanted was not in stock, got me better tire for same price More

by rfuller394
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley, Steve Perry
Aug 27, 2018 -

Matthews Nissan of Clay responded

Thank you for the awesome review of your service experience! We appreciate your business and wish you safe travels.

August 24, 2018

The were great. After my original dealer made me feel stupid and refused to take my calls, it was refreshing to be treated with respect. My car mattered to them and t More

by TREVIAMANTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know any of these listed
Aug 25, 2018 -

Matthews Nissan of Clay responded

Thank you for the great review of your service experience with us. We are happy to hear we resolved your issue quickly and look forward to working with you again in the future! Safe travels.

August 23, 2018

Install fog lights Parts department not very helpful Said parts not available but wife found the parts at Nissan Genuine Parts with no problem. Go figure! Also she was More

by groberts10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie McGibony
August 23, 2018

Always helpful Great service....we would recommend facillos to all of our friends...for sales for service for future purchase. We return every few years for a good More

by Dunkirkers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Spatola
Aug 24, 2018 -

Matthews Nissan of Clay responded

Thank you for your repeat business over the many years and for the great review. We look forward to seeing you again in the future.

August 23, 2018

Regular Service Brought my Altima in for annual inspection and oil change. Waited and was ready very quickly and efficiently. Service is always excellent and friend More

by LAFASNY.JO14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't recall his name but service was excellent.
Aug 24, 2018 -

Matthews Nissan of Clay responded

Thank you for the great review! We are happy to hear we got you in and out in no time at all and look forward to assisting you again in the future.