Matthews Nissan of Clay - Service Center
Liverpool, NY

786 Reviews of Matthews Nissan of Clay - Service Center
We’re prompt friendly and professional The work that I had done was completed before the time that they had stated. The service employee was prompt friendly and professional. He updated me The work that I had done was completed before the time that they had stated. The service employee was prompt friendly and professional. He updated me during my wait. I would recommend Nissan for repair / work More
Oil change Everything was great except the way they park the cars that are finished. My car was blocked in and I couldn’t get out until the owner of the car in f Everything was great except the way they park the cars that are finished. My car was blocked in and I couldn’t get out until the owner of the car in front of me came out and left. More
Fast, friendly, and thorough. I have never had a bad experience at this service center. The employees are always courteous and helpful. They always explain everything they intend t I have never had a bad experience at this service center. The employees are always courteous and helpful. They always explain everything they intend to do and keep me informed. I have never felt pressured into maintenance I didn’t need. Great service and great environment. More
Very good staff The entire staff was knowledgeable and honest, diagnosed the issues with our car and made sure we understood everything, very friendly team and a plea The entire staff was knowledgeable and honest, diagnosed the issues with our car and made sure we understood everything, very friendly team and a pleasure to work with. More
Excellent service What can I say. Was in on time and out when promised. They kept me informed of anything that needed to be done. Was able to keep all of my plans for t What can I say. Was in on time and out when promised. They kept me informed of anything that needed to be done. Was able to keep all of my plans for the day. More
Was very pleased Got my car on quickly. Gave me 3 quotes on tires. Tire I wanted was not in stock, got me better tire for same price Got my car on quickly. Gave me 3 quotes on tires. Tire I wanted was not in stock, got me better tire for same price More
The were great. After my original dealer made me feel stupid and refused to take my calls, it was refreshing to be treated with respect. My car mattered to them and t After my original dealer made me feel stupid and refused to take my calls, it was refreshing to be treated with respect. My car mattered to them and they fixed the issue immediately which was great, since I had only had the car for 5 days. They were kind and courteous, and told me that I can bring it in anytime. More
Install fog lights Parts department not very helpful Said parts not available but wife found the parts at Nissan Genuine Parts with no problem. Go figure! Also she was Parts department not very helpful Said parts not available but wife found the parts at Nissan Genuine Parts with no problem. Go figure! Also she was rude to my wife made this comment “if I can’t get them You certainly can’t” wife said Oh yeah! More
Always helpful Great service....we would recommend facillos to all of our friends...for sales for service for future purchase. We return every few years for a good Great service....we would recommend facillos to all of our friends...for sales for service for future purchase. We return every few years for a good deal!! More
Regular Service Brought my Altima in for annual inspection and oil change. Waited and was ready very quickly and efficiently. Service is always excellent and friend Brought my Altima in for annual inspection and oil change. Waited and was ready very quickly and efficiently. Service is always excellent and friendly, none better. More