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Matthews Nissan of Clay - Service Center

Liverpool, NY

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786 Reviews

786 Reviews of Matthews Nissan of Clay - Service Center

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December 31, 2019

Takes forever, always trying to sell something I went to get an inspection and an oil change at 5pm. I pulled into the garage bay at 5:03pm and did not pull out of the parking lot until 6:55pm. It More

by LAXBABYY14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hannah Davis
December 31, 2019

Great customer service When I got there I was greeted with a smile and I have you doing wonderful your trees look like family.i will keep coming back! More

by thms_brns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancyanne Barletta, Samantha Hall
December 29, 2019

They always amazing in their job. My car running great. Matt the service guy always does a superb job in fixing my car. Glad nissan always professional and always a assuring me my car will get fic thank u More

by Ladyrodnyc27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Taylor-Netzband
December 27, 2019

Coverage Had an issue with cost of service and service manager stepped up and adjusted price. Took in for a follow up and more work required they advised. More

by ED_DUBIEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Taylor-Netzband
December 27, 2019

Finally got it right I has been in a few times to have a sensor fixed, 4th time was the charm. They fixed it this time, the did my recall early for me and oil change, alig More

by SPORDO143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Hall
December 24, 2019

Too long of wait Scheduled and oil change and inspection on my 2018 lease and took 2 hours. There was an emergency brake recall as well but 2 hours on a Friday night w More

by lbrugrat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Whoever cashed me out
December 24, 2019

Very helpful Great service.... friendly, knowledgeable, and listened to my questions. The video of my car made it very easy to understand what was wrong, and then More

by msassone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Davis
December 22, 2019

Battery replacement The tech Alec Brown was very helpful with installing my new battery. He went above and beyond his job title. If it wasn't for him I wouldn't have had More

by cjfedina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec brown, Ronny Burghart, Ashley Lesperance
December 19, 2019

Great job Always good job and very professional , they always go over and above to explain each and every thing. I want to say thank you to all that have helpe More

by venett2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Taylor-Netzband
December 18, 2019

Efficent! We called last minute to get an oil change done and Hannah was amazing to get us in within 10 minutes. The gentleman who walked over to get us situate More

by MANASERISAMANTHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ryan, Ronny Burghart, Matt Taylor-Netzband, Hannah Davis
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