Matthews Nissan of Clay - Service Center

Service survey Friendly and helpful - appointment scheduled and no wait tim. I was also shown how to use the kiosk for future visits if staff is busy with another Friendly and helpful - appointment scheduled and no wait tim. I was also shown how to use the kiosk for future visits if staff is busy with another customer. More

No notes In for oil change, noise in steering, sounds like as diesel Volkswagen on acceleration. Noted were read be to me at time of appt. Arrived... all noted In for oil change, noise in steering, sounds like as diesel Volkswagen on acceleration. Noted were read be to me at time of appt. Arrived... all noted gone... so told them about steering noise. Hour later, oil change all set folks. aAsked about steering... no idea what we were talking about. Not my first issue with service. 10+ year customer, multiple service issues. More

Tech aware and user friendly The new videos showing the vehicle is extremely nice. I love getting updates and not having to wait for a call. Please keep this service. The new videos showing the vehicle is extremely nice. I love getting updates and not having to wait for a call. Please keep this service. More

Always get the best service I have been leasing cars for 9 years almost with fucillo nissan and love the service i get everytime I come no matter what the reason is. I have been leasing cars for 9 years almost with fucillo nissan and love the service i get everytime I come no matter what the reason is. More

Easy process The service department is easy accessible . I like the fact that they had their system in place to take your car take your information quick and witho The service department is easy accessible . I like the fact that they had their system in place to take your car take your information quick and without any problems.. More

Fast and friendly Had the vehicle ready fast and was on my way. Very friendly staff. Merry Christmas free service because car was purchased there. 23 point clubbed and Had the vehicle ready fast and was on my way. Very friendly staff. Merry Christmas free service because car was purchased there. 23 point clubbed and fluids filled. More

Oil change and inspection Oil change, inspection and overall check of vehicle was completed with in an hour. Staff was knowledgeable and friendly.will service vehicle here in Oil change, inspection and overall check of vehicle was completed with in an hour. Staff was knowledgeable and friendly.will service vehicle here in the future More

Regular scheduled oil and filter change Brought my car in for an oil change and was very happy with the service and efficiency of the service department and employees. Did not attempt o enc Brought my car in for an oil change and was very happy with the service and efficiency of the service department and employees. Did not attempt o encourage unnecessary service, just took care of what I needed. Did suggest further service but as the car is leased and returning in 6 months, was decided against, not needed . More

Excellent My overall experience was wonderful. I got in right away and my car was fixed in a timely manner.I would definitely recommend your dealer. My overall experience was wonderful. I got in right away and my car was fixed in a timely manner.I would definitely recommend your dealer. More

Service visit Service was quick professional and friendly and most importantly all work was finished in a timely manner! Great service and people! Will not hesitate Service was quick professional and friendly and most importantly all work was finished in a timely manner! Great service and people! Will not hesitate to visit again More