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Matthews Nissan

Vestal, NY

4.7
1,344 Reviews

3101 Vestal Pkwy E

Vestal, NY

13850

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1,344 Reviews of Matthews Nissan

August 18, 2025

Tonya is a very good Service Advisor, along with the entire Service Department. Have always gotten great service. More

by dageorge6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas Erle, Tonya Sitkowski, Andrea Barrett
Aug 19, 2025 -

Matthews Nissan responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

August 16, 2025

I dropped my car off at 8 AM and had it back earlier than promised. Very good service. More

by cperry0761
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Taft
Aug 18, 2025 -

Matthews Nissan responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

August 14, 2025

Everyone was very knowledgeable and helpful. I didn’t feel pressured or in over my head and they made me extremely comfortable. It was a fun buying experience and I will definitely continue to d More

by meredithlward1975
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas Erle, Kevin Padbury, Shawn Sprague, Andrea Barrett, Matt Parsons, Justin Blunt, Davonte Thompson, Gary Van Patten, Paul Wakefield, James Shea
Aug 18, 2025 -

Matthews Nissan responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

August 13, 2025

Tonya is always very pleasant it is a pleasure to work with her as a service advisor. More

by franks4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
Aug 13, 2025 -

Matthews Nissan responded

Hi- Thank you for choosing Matthews Nissan for your new vehicle! We're delighted to hear about your positive experience with Tonya. We appreciate your kind words and look forward to serving you again in the future.

July 29, 2025

Davonte was very helpful in my car buying experience. I was able to test drive without pressure, was given time to think and process, and was able to ask questions before purchasing. There was never any More

by AWOOD101
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Davonte Thompson
Jul 30, 2025 -

Matthews Nissan responded

Hi- Thank you for choosing Matthews Nissan for your automotive needs. We are thrilled to hear about your positive experience with Davonte. Congratulations on your new vehicle! We appreciate your kind words.

July 23, 2025

This was my first experience with Matthews and I was satisfied with the service. I think speed with which transaction can be done should be addressed. More

by docstealth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Davonte Thompson
Jul 24, 2025 -

Matthews Nissan responded

Hi, we want to apologize for the delay during your appointment. We will use this as a training opportunity for our staff to ensure it doesn't happen again to another guest. Hopefully, you will give us a chance to earn your business again in the future.

July 15, 2025

Always a pleasant greeting and staff is very knowledgeable and friendly. Have a comfortable waiting room filled with beverages and snacks and a little area for kids to color. More

by jel41271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski, Kurt Starner
Jul 17, 2025 -

Matthews Nissan responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

July 15, 2025

Excellent communication and explanation of repairs of what they can and cant do. Will continue to bring my vehicles to Mathews service is done and done right saves so much time and money. More

by gfurman517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
Jul 17, 2025 -

Matthews Nissan responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

July 13, 2025

Very pleased with the service! They made sure the repairs made were to my satisfaction. Everyone there is professional and courteous. Upfront pricing before any work is done. Getti More

by swestcott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
Jul 14, 2025 -

Matthews Nissan responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

July 10, 2025

Was very pleased with my service and the staff at Matthew’s Nissan were very pleasant and attentive. More

by dmd52a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
Jul 14, 2025 -

Matthews Nissan responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

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