753 Reviews of Matthews Nissan - Service Center
Service Visit Overall experience was fine. Had to wait for car so I knew Oil/filter change and check-up, plus rear brakes would take 3 hours. Just disappointed th Overall experience was fine. Had to wait for car so I knew Oil/filter change and check-up, plus rear brakes would take 3 hours. Just disappointed that I now need brakes at 28K instead of my past experience of 40K. Service person explained why with all the new "assists" etc. that take place. More
Great Customer Service I dropped my car off in the morning and they completed an oil change, fixed a warning message that was displayed on my dash and replaced some parts. I dropped my car off in the morning and they completed an oil change, fixed a warning message that was displayed on my dash and replaced some parts. While it was there, the Assistant Service Manager (Joe) called to recommend the tires be rotated. I appreciated the concern for my safety and wellbeing. They delivered my car to me the same night. Everything was done in such a timely manner. Very accommodating and customer focused. Thank you Joe and Andrea More
recall service Took my Nissan in for a recall. At arrival, the staff was very friendly and helpful. Andrea prepared my paperwork and showed the way to the waiting ar Took my Nissan in for a recall. At arrival, the staff was very friendly and helpful. Andrea prepared my paperwork and showed the way to the waiting area. I also talked to Gene a I have known him a very long time. He was helpful keeping me updated on the work and advising me on my tires. The waiting area was very clean and quiet with plenty of coffee to choose from. Over all a great experience. More
Oil change/service Very detailed - customer first approach! From my purchase date to my first service appointment, I never felt any pressure and was treated with a great Very detailed - customer first approach! From my purchase date to my first service appointment, I never felt any pressure and was treated with a great deal of respect. I highly recommend this dealership... More
20,000 mile service All service requested was completed. In addition a new battery needed to be installed. This was under warranty at no cost to me. Total cost of service All service requested was completed. In addition a new battery needed to be installed. This was under warranty at no cost to me. Total cost of service was less than expected. Service advisor reminded me that a recall was issued for my vehicle and this was also taken care of. More
Well Done Friendly service for oil change/rotation and recall fix on auto braking system. did not feel like waiting for car wash but received coupon for later Friendly service for oil change/rotation and recall fix on auto braking system. did not feel like waiting for car wash but received coupon for later time. Thanks to all More
Excellent service as usual. Staff was very accommodating and professional. I’ve done business here for over 20 years. Highly satisfied, and will continue to work with you. and professional. I’ve done business here for over 20 years. Highly satisfied, and will continue to work with you. More
Awesome Service Experience Aewsome! Gene has been very courteous and professional enplaning what was done and the cost. Mark K the mechanic was the best when I had a question. H Aewsome! Gene has been very courteous and professional enplaning what was done and the cost. Mark K the mechanic was the best when I had a question. He answered my question and explained what needed to be done he was awesome! More
Called at the last minute and they took my car right on for recall and oil change and tire rotation. Very polite and professional and efficient! for recall and oil change and tire rotation. Very polite and professional and efficient! More