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Matthews Nissan - Service Center

Vestal, NY

4.8
761 Reviews

761 Reviews of Matthews Nissan - Service Center

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May 12, 2019

Great service in every detail. I think Tonya sitowski and andrea are the best service Techs in the area.I would recommend this dealership to anyone.Never go ant place else as long More

by vIRGIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski Andrea Best service reps ever.
May 10, 2019

Routine oil change & tire rotation tryIng to make to buy a new tire which was not needed, is cheating, not a good business ethics & Price is high f simple routine too More

by AMEASDAY
Recommend Dealer
No
Employees Worked With
Tanya (?)
May 09, 2019

great service very positive experience from the time of arrival to leaving. Work done in a very timely manner.We were kept up to date on time required to complete t More

by BEH2351
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Phelps
May 09, 2019

Good Experience Drop off was prompt. Tonya our advisor, greeted me by name was very friendly and helpful. Explained what services were needed at this point. During th More

by JKNUDSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya
May 08, 2019

oil change / tire rotation Got me right in, all completed in a very timely manner. Andrea and Gene were great. Gene showed me the old airfilter and explained why a new one was More

by JOHNBIRCHALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett and Gene , Dennis Harding
May 05, 2019

A great experience Prompt, Courteous Service,making you feel welcome. They never try to sell you unnecessary repairs. They always let you know repairs that will need t More

by TMAUS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Pittarelli
May 05, 2019

Gene Goes above and beyond Can't say enough about how well my issue was addressed by Mr. Pitterelli. It was not an easy issue to address but he went the extra mile to solve a d More

by KenS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Pitterelli
May 04, 2019

First visit. Our first visit to the service dept. We were there for a blown bulb. We were in and out quickly. Tonya was very helpful and courteous as were all the More

by SMITHNL53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya, James iacovelli
May 03, 2019

Good Service and Courteous Personnel Personnel at Sarafini are almost always so helpful and take their time explaining any work done. They notify me of any problem or extra work needed b More

by NWHITEBIRD45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Johnson and Ron (technician)
May 01, 2019

tony very knowledgeable of volvo I hope they will continue to work on volvos they have very good mechanics. tony is very friendly person, he always says hello. the service people More

by PTELEP
Customer Service
Recommend Dealer
Yes
Employees Worked With
Valerie Jochum
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