Matthews Nissan - Service Center

Standing Tall My warranty was 2 months out but the car only had 19500 miles on it. Car needed a sensor for approx $400 and they honored the warranty. Glad it wasnt My warranty was 2 months out but the car only had 19500 miles on it. Car needed a sensor for approx $400 and they honored the warranty. Glad it wasnt a struggle going through 3 managers to get it approved. Joe made a quick decision with his manager while I was on phone and made it happen More

Friendly professional service Always a pleasure to do business as we have since '03 & will continue to be a loyal Nissan owner, quality products and the best service and price Always a pleasure to do business as we have since '03 & will continue to be a loyal Nissan owner, quality products and the best service and price More

Beyond wonderful! I had to go out of town (1200 miles) practically immediately and realized I was almost due for an oil change. I stopped at the dealership to ask if th I had to go out of town (1200 miles) practically immediately and realized I was almost due for an oil change. I stopped at the dealership to ask if there was any way they could squeeze me in. After explaining the situation Andrea without hesitation said “Absolutely!” She also noticed I was due for inspection and rotated the tires without being asked. LOVE your service department! This is just one example of why I bought at Serafini and will continue to do so- because of the awesome service always provided by Andrea and her team. More

Complete and total disagreement of service center diagnosis I bought a used van from Serafini and after getting it home I heard a very very unpleasant chattering and loud ticking from the engine on cold start. I bought a used van from Serafini and after getting it home I heard a very very unpleasant chattering and loud ticking from the engine on cold start. The noise lasted for 5 miles of driving and then quieted down, but not completely. I had several professional people in the car industry, including good mechanics and a parts person listen to it and they also diagnosed a problem. Serafini service allegedly tested the van and I was told by the general manager that nothing is wrong. I myself have a full year certificate in automotive mechanics. I believe so strongly that the engine is not right that I will NEVER go back to Serafini again. More

Very enjoyable! I have been with this dealership for over 30 years and have had consistent positive experiences throughout the years, as have my daughter and husband I have been with this dealership for over 30 years and have had consistent positive experiences throughout the years, as have my daughter and husband - we're a Nissan family! More

Excellent Service The reason for which I have purchased vehicles from Serafini Volvo has been their service. Excellent staff, who listens, and then resolves any proble The reason for which I have purchased vehicles from Serafini Volvo has been their service. Excellent staff, who listens, and then resolves any problems. They firmly believe that their customers are NUMBER ONE! More

Service at a fair price. Personnel very professional and friendly; inspired confidence.. Very customer service oriented from phone call to set appointment at a fair price. Personnel very professional and friendly; inspired confidence.. Very customer service oriented from phone call to set appointment to return of my car post service. More

Excellent Service Excellent Dealership, Dennis, Danny, Dallas, Gene, Andrea and Marc have made my experience with Serafini Volvo a very positive one. The very best coul Excellent Dealership, Dennis, Danny, Dallas, Gene, Andrea and Marc have made my experience with Serafini Volvo a very positive one. The very best couldn’t ask for anything more. More

Another great experience with Serafini Serafini is known for their commitment to excellence. Numerous staff greet you when you arrive. They are friedly and professional. Their service dept Serafini is known for their commitment to excellence. Numerous staff greet you when you arrive. They are friedly and professional. Their service dept. is second to none. They explain the work and are timely in completing it. They don't try to sell you something you don't need or want. They get you in and out and on with your day. I have highly recommended this dealership to many people and 5 of my friends have purchased their vehicles there in the past 5 years. More

Oil change but too long a time to do Great people , but for an oil change , the service manager went to lunch , so when I arrived to pick my car , no one had finished the paper work. . I Great people , but for an oil change , the service manager went to lunch , so when I arrived to pick my car , no one had finished the paper work. . I had to wait to take my care. People there were great to help me out, but after leaving the car for an hour and a half , no reason to have to wait . More