Matthews Nissan - Service Center

Excellence Oil change, fast and efficient. They will shuttle you to stores while your car is being serviced. Drop off and pick up. Very satisfied customer. Oil change, fast and efficient. They will shuttle you to stores while your car is being serviced. Drop off and pick up. Very satisfied customer. More

Phone call sent to me about a service expiring I received a phone call from Joe Johnson yesterday in regards to a visit in October I had about getting my air conditioning unit fixed. I told Joe tha I received a phone call from Joe Johnson yesterday in regards to a visit in October I had about getting my air conditioning unit fixed. I told Joe that I would be bringing in my car to have it done once my taxes were in. He said ok, but he had to close out the service from October because it was an overdue audit. I said that was fine. Joe then said I owed $86 from the October visit. Now, here is where I get mad. Why was this $86 just brought to my attention 4 months later!! Joe said he thought my car was just going to come back in and get fixed. However, I had told Joe back in October that I could not afford the $1200 at that time. Why wasn’t I given the bill when I picked up my car then???? I work in sales, so believe me, I am an expert in following up with Customers. 4 months later is unacceptable. You have now lost my business when I get my AC fixed and my business when I get a new car next year. More

Excellent Service excellent service, courteous and professional employees. Prompt and timely service. I have no complaints and will continue to bring our cars in for excellent service, courteous and professional employees. Prompt and timely service. I have no complaints and will continue to bring our cars in for service. Thanks Team More

Great service. The service was wonderful... Tonya was wonderful and extremely helpful. Very upfront and honest about everything. Will be taking our truck back th The service was wonderful... Tonya was wonderful and extremely helpful. Very upfront and honest about everything. Will be taking our truck back there again and again. More

Friendly and fast Always a friendly greeting. Service is fast. Snacks available while you wait for your vehicle. Staff listens and makes every effort to resolve y Always a friendly greeting. Service is fast. Snacks available while you wait for your vehicle. Staff listens and makes every effort to resolve your vehicle issues. More

Great as always Reliable, fast, and always helpful and forthcoming with service. Never have any issues with Serafini service - very happy overall with the service I g Reliable, fast, and always helpful and forthcoming with service. Never have any issues with Serafini service - very happy overall with the service I get from them! More

Fantastic Service I had my scheduled maintenance yesterday. Excellent mechanics and fantastic service by Gene Pittarelli. He ALWAYS explains everything and offers need I had my scheduled maintenance yesterday. Excellent mechanics and fantastic service by Gene Pittarelli. He ALWAYS explains everything and offers needed advice. Thank you, Tom Davis More

First Maintenance Tonya was great!! She made my experience quick and easy!! I didn’t even have an appointment and Tonya hit me right in!! Would recommend her and Serafi Tonya was great!! She made my experience quick and easy!! I didn’t even have an appointment and Tonya hit me right in!! Would recommend her and Serafini’s service and sales!! More