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Matthews Nissan - Service Center

Vestal, NY

4.8
753 Reviews

753 Reviews of Matthews Nissan - Service Center

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February 11, 2019

15k Regular Service Pulled up to the Service Drive. Was greeted by Andrea the service manager with a smile and was immediately pleased and felt like I was at home basical More

by THATSTEVEGUY18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Schultze
February 11, 2019

Timely complete competent Will return to purchase new car and for service. Always available on Saturday. Andrea always pleasant keeps me informed of progress . Enjoy the compli More

by LUV2SHOPCV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
February 08, 2019

Great! Great customer service and a friendly staff. I always have my vehicle serviced by them and never had a problem. I would recommend them to anyone. Than More

by KMS0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe in Service
February 08, 2019

Body work Ron and the crew in the body shop were awesome. I would bring my car there anytime. Very efficient and knowledgeable. They made this painless More

by ANA.ANDERSON1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Schultze
February 08, 2019

LOF and tire rotation Very accommodating Tonya arranged a 2 hour ABS recall provided a loaner so we could shop and pickup our Murano later before setvice closed the same d More

by DONC1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya
February 08, 2019

Inspection/oil change Made appointment by phone - drove into service garage easily- immediately met by Joe Johnson- asked me the appropriate questions answered all my quest More

by SASWAD24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Johnson , Jordan Schultze
February 07, 2019

Friendly, prompt They are friendly, prompt with designated service appointments. Your service checklist is always explained in full even discussing what service will n More

by SJ7262
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Phelps
February 07, 2019

Everything went smoothly. Very professional. All was taken care of effectively. They replaced a broken headlight that the seal was broken since owning the truck. All went well More

by JOHNROBERT58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe in service
February 06, 2019

mileage service and NYS inspection I always drop my car off in the am and pick it up in the pm. Never have had a problem or been charged for a surprise More

by RKERMIDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Phelps
February 06, 2019

The service reps are great! I am very happy that I can get an appointment which is convenient to me every time. I like the system ceck list knowing that all is well with my car. More

by sthomas719
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sadye Molinari
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