Matthews Nissan - Service Center

Pleasant Experience I have been using Serafini Nissan service for the past decade. The service is always prompt, efficient and courteous. The scheduling, repair work, m I have been using Serafini Nissan service for the past decade. The service is always prompt, efficient and courteous. The scheduling, repair work, maintenance work and the timeliness are of the highest quality. The Service Manager and all others go out of their way to make it a pleasant experience. More

Outstanding, as always Took our Rogue in for an oil change. Arrived early - and they were able to start early! The waiting area is pleasant and the work was completed prom Took our Rogue in for an oil change. Arrived early - and they were able to start early! The waiting area is pleasant and the work was completed promptly. The staff is always friendly and helpful. More

Efficient I had to wait for an appointment for bodywork. But, they had my car ready in a few days after being quoted a repair time up to two weeks. I had to wait for an appointment for bodywork. But, they had my car ready in a few days after being quoted a repair time up to two weeks. More

Professional and informative. Andrea Barrett, the Service Manager, professionally detailed the maintenance scheduled and brought to my attention that my tires needed replacement on Andrea Barrett, the Service Manager, professionally detailed the maintenance scheduled and brought to my attention that my tires needed replacement once the car was being serviced. She was very helpful in matching the correct tires to my car. More

Routine maintenance and inspection The service staff is always professional and friendly! The service was prompt, they always explain all the charges, and prices are reasonable. I would The service staff is always professional and friendly! The service was prompt, they always explain all the charges, and prices are reasonable. I wouldn’t take my Volvo anywhere else!! More

Reliability I have over 150,000 miles on my car and I can always count on their service team to keep my car in good working order. Pricing is fair and I never le I have over 150,000 miles on my car and I can always count on their service team to keep my car in good working order. Pricing is fair and I never leave unsatisfied More

Very helpful service manager. Andrea Barrett was very professional and helpful in getting service for our Volvo, the extent to which we will consider purchasing our next car there. Andrea Barrett was very professional and helpful in getting service for our Volvo, the extent to which we will consider purchasing our next car there. She is a definite asset to the dealership. More

Replace rear tail light. The Service Dept. reviewed my damage , then ordered the part and it arrived quickly and repair was completed in less than 2 hours, fabulous service. The Service Dept. reviewed my damage , then ordered the part and it arrived quickly and repair was completed in less than 2 hours, fabulous service. More

I received prompt and courteous service. I had an appointment for a NYS inspection. The service was prompt and courteuos. The service staff are very friendly and explain things thoroughly. Wa I had an appointment for a NYS inspection. The service was prompt and courteuos. The service staff are very friendly and explain things thoroughly. Waiting room with coffee and cookies is comfortable. More