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Audi Fall River

Fall River, MA

Overview
Reviews
4.6
1,736 Reviews
Call Dealership (877) 897-0071
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80 William S Canning Blvd

Fall River, MA

02721

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Showing 1,736 reviews

June 04, 2025

Terrible customer service. Lied about my vehicle, causing a safety issue. DON’T TRUST THEM More

by Shayronan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Hillier
Report | Print
Jun 05, 2025 -

Audi Fall River responded

This feedback is quite dismaying to receive, and I assure you that your safety is our utmost priority. Please reach out directly so we can sort this out as soon as possible. Thank you, Tony Fennell - Service Manager - +1 (774) 379-1722

January 01, 2025

Efficient and convenient and courteous. Raymond has been a great contact. Car washes are a pleasant feature after service is done. More

by jackiearm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Massey
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Jan 02, 2025 -

Audi Fall River responded

We're delighted to hear that Raymond and the team at Audi Fall River provided efficient service, and we're glad you enjoy the car washes too! Thanks for sharing your experience with us.

August 26, 2024

Outstanding service from everyone! The sales representative, the sales manager and the finance team made my experience very pleasant. More

by Juanzap8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cara Oliveira
Report | Print
Aug 26, 2024 -

Audi Fall River responded

Juan, we're delighted to hear that our team at Audi Fall River made your experience so pleasant. Thanks for the fantastic review!

March 30, 2024

I have been a proud owner of anAudi for many years and I have always received quality attention from Fall River Audi thank you for your service and great attention to detail More

by Adam B. Hession
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Massey, Joe Chaves, Justin Reis, Aaron Frazier, Chris Hillier
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Apr 01, 2024 -

Audi Fall River responded

Adam, we're so glad to know you've had consistently great experiences with us at Audi Fall River. We appreciate your loyalty and look forward to continuing our service for many more years!

February 14, 2024

Joe did a great job assuring that my car was repaired as quickly as possible. He was very informative and kept me informed on the process More

by rhaubut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Chaves, Justin Reis
Report | Print
Feb 14, 2024 -

Audi Fall River responded

We're glad to know that Joe was able to assist you with your car repair at Audi Fall River and kept you informed throughout the process. Thanks for sharing this positive feedback!

November 17, 2023

Great Service. All departments they are 5 Star I will tell my friends and family what great service. More

by larryb 110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Chaves, Tom Wallentin, Shawn Haggarty, Dwight Coblazo, Ryan Dalomba, Aiden Rezendes, Cameron Branco
Report | Print
Nov 17, 2023 -

Audi Fall River responded

We're delighted to know you had a 5-star experience with us at Audi Fall River! Thanks for your confidence and support - see you next time!

August 28, 2023

Great staff. Great customer service. Always willing to go the extra mile. Highly recommend this service department. More

by B_carreiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Chaves
Report | Print
Aug 29, 2023 -

Audi Fall River responded

It's our pleasure to go above and beyond for our customers! Thank you for recommending our service team at Audi Fall River!

August 18, 2023

Brought my SQ5 in for its 20k service. They got it in and out quickly. Can’t say enough great things about this dealership. Highly recommended. More

by pjteves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Massey, Joe Chaves, Chris Hillier
Report | Print
Aug 18, 2023 -

Audi Fall River responded

We're glad to know that the Audi Fall River team delivered such efficient service. Drive safely, and we hope to see you back again down the road!

July 24, 2023

This dealership was flawless throughout the transaction. From Cameron being very knowledgeable inside and out about the 2023 Audi S5 to jon and Rick wrapping up the deal making the transition as smooth as t More

by Bruinsrocks2009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Sullivan, Tom Wallentin, Jonathan Tartaglione, Shawn Haggarty, Dwight Coblazo, Aiden Rezendes, Cameron Branco
Report | Print
Jul 24, 2023 -

Audi Fall River responded

Thank you for the review! We are so glad to hear that Cameron delivered such a successful purchase experience. Drive safely, and we hope to see you again at Audi Fall River!

May 11, 2023

Everything was good. Provided for taking me home and picking me back up when car was finished. That’s what I call good service. More

by Benny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Chaves, Chris Hillier
Report | Print
May 12, 2023 -

Audi Fall River responded

Benny, we're glad to hear you were pleased with the level of service at Audi Fall River! Our team is happy that we could accommodate your needs and make the process as seamless as possible for you. We appreciate your feedback and hope to see you for your vehicle's next service.

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