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Maus Nissan of New Port Richey

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,461 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,461 reviews

October 22, 2024

The process took four hours! Ridiculous! Love my Nissans but this dealership’s process is entirely too long. More

by KATHIEHEALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaryd Gerhart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Thorne
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Oct 25, 2024 -

Maus Nissan of New Port Richey responded

Kathie, we can see that you are disappointed with your recent service visit, and for that, we apologize. We are having service look into what happened, and they will be reaching out to see if there's anything we can do to turn this around for you. Please let us know if you have any other questions, and we'll be happy to help address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-62897 x. 1138

October 22, 2024

Everyone here makes you feel welcomed and comfortable. They are eager to assist you and put a smile on your face. Naca, Darmin, Aaron, Baja, and Nick are all great guys. There's a real family vibe here. C More

by Teddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Kotsubka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaryd Gerhart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Darmin Topalovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naca in Service, Aaron and Nick in Sales.
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Nov 09, 2024 -

Maus Nissan of New Port Richey responded

We love our customers, and we're glad that it shows! Our whole team at Maus Nissan appreciates your continued trust, and thanks you for your kind words. We look forward to serving you for years to come, so please let us know if there's anything we can do for you! Thanks for being such an important p art of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 22, 2024

Noticed an oil leak coming from our rogue. Called Tiffany who got me right in and took care of the problem. More

by ljhall74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

Maus Nissan of New Port Richey responded

Thank you for visiting our Service Department at Maus Nissan, Mr. Hall! We appreciate your continued trust, and we thank you for your kind words. Tiffany does an amazing job taking care of our guests - thanks for recognizing her! We are thrilled that you are so happy, and we look forward to serving you for years to come, so please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 22, 2024

I just purchased my second car from Maus Nissan. I was very happy with the price they gave me on my trade. I go somewhat out of my way to deal with them because I like the service. My car always loo More

by BILLM166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Kotsubka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Norori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JP Pentney, Matthew Yee, Arron Hayes, KP Harriot
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Nov 09, 2024 -

Maus Nissan of New Port Richey responded

Congratulations on the purchase of your brand new 2024 Rogue from us at Maus Nissan, Mr. Bill! We appreciate your continued trust, and we thank you for your kind words and 5-Stars! We are thrilled that you are so happy, and we look forward to serving you for years to come, so please let us know if t here's ever anything we can do for you! Thanks for being such an important part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 22, 2024

Good experience. I was encouraged to put WAYYYYY too much down for a lease though so I am disappointed in that, but my own fault I guess. Lots of pressure put on duri More

by Lchick
Recommend Dealer
Yes
Employees Worked With
Rebecca Kotsubka
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

Maus Nissan of New Port Richey responded

Congratulations on the purchase of brand new 2025 Altima from us at Maus Nissan, Lchick! We appreciate your trust, and we thank you for the 5-Stars! We can see that despite the stars, you are a little uncomfortable with the money you just put down, and we'd like to help. Please contact me directly, and I will be happy to address all of your concerns. Thank you, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 22, 2024

They are very professional and they provide all information you need foe your best interest. More

by FMLRETO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2024 -

Maus Nissan of New Port Richey responded

Thank you very much, Fredy! Here at Maus Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with, please do not hesitate to contact us at (727) 999- MAUS (6287). Thank you again for your support. Sincerely, Maus Nissan

October 22, 2024

My experience with Maus Nissan is the worst nightmare. I would never recommend his place to another person. I tell people to stay away from this place. More

by publicservicelookup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tiffany Norori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew boylan
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Oct 25, 2024 -

Maus Nissan of New Port Richey responded

We care deeply about the service we provide our guests, so we were extremely disappointed to see this review, and would like to know more about what happened. We have contacted our Service Management, and they are looking into your visit, and will be reaching out shortly to see if there's anything we can do to turn this around for you. Please let me know if you have any other questions, and I'll be happy to help address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

October 22, 2024

Great attitudes really liked their owner instilled confidence in my buy will do business with them again More

by Rustycpt1953
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2024 -

Maus Nissan of New Port Richey responded

Thank you very much, Russell! Here at Maus Nissan, we value you as a customer, and appreciate your feedback. If there is anything we can help you with, please do not hesitate to contact us at (727) 999- MAUS (6287). Thanks you again for your support! Sincerely, Maus Nissan

October 21, 2024

Baja is the best salesman I loved my experience and will be back to buy more cars More

by TravisPFox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2024 -

Maus Nissan of New Port Richey responded

Congratulations on the purchase of your brand new 2024 Titan from us at Maus Nissan, Mr. Travis! We appreciate your continued trust, and we thank you for your kind words! Baja does a fantastic job taking care of our guests - thanks for recognizing him! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so let us know if there's ever anything we can do for you! Thank you for being such an important part of our Maus Family, enjoy your new truck, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 21, 2024

Aaron was an Excellent sales person. Best I have had in over 50 years. Explained in detail all safety aspects and functions of all technology for this vehicle. No pressure sales. The add More

by pullenvicki
Purchase Time
Recommend Dealer
Yes
Employees Worked With
AARON - sales
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Oct 26, 2024 -

Maus Nissan of New Port Richey responded

Congratulations on the purchase of your new Murano from us at Maus Nissan, Ms. Vicki! We appreciate your continued trust, and we thank you for taking the time to share your experience. Aaron does a phenomenal job taking care of our guests - thanks for recognizing him, and the rest of the amazing team, as well! And We are overjoyed that you are so happy, and we look forward to serving you for years to come - so please let us know if there's ever anything we can do for you. Thank you for being such an important part of our Maus Family, enjoy your new vehicle, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

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