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Maus Nissan of New Port Richey

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,461 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,461 reviews

October 08, 2024

Service Advisors / Staff / Knowledgeable Courteous & Service is Excellent. They go above and beyond. Sal is Awesome More

by Lshaw4657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2024 -

Maus Nissan of New Port Richey responded

Thanks for visiting our Service Department at Maus Nissan, Lorraine! We appreciate your continued trust, and thank you for taking the time to leave us this review. Sal is fantastic - thanks for recognizing him! All our staff are dedicated to providing you with a truly exceptional experience, and treating you like family! We are thrilled that you are so happy, and look forward to serving you for years to come - so let us know if there's ever anything we can do for you! Thank you for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 08, 2024

Costumer service is top notch. Employees are very professional and helpful. Service department techs are super knowledgeable. More

by JMGREGG1380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Oct 13, 2024 -

Maus Nissan of New Port Richey responded

Thanks for visiting our Service Department at Maus Nissan, JMGregg! We appreciate your trust, and we thank you for your kind words. We look forward to serving you for years to come - so please let us know if there's ever anything we can do for you! Thank you for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 08, 2024

Tiffany has been extremely helpful with the service request on the Nissan Maxima. She is knowledgeable and friendly with all customers More

by GOURD0001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2024 -

Maus Nissan of New Port Richey responded

Thanks for visiting our Service Department at Maus Nissan, Gordon! We appreciate your continued trust, and we thank you for your kind words. Tiffany does a phenomenal job taking care of our guests- thanks for recognizing her! We are thrilled that you are so happy, and look forward to serving you for years to come - so let us know if there's ever anything we can do for you! Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty manager, 727-999-MAUS (6287) x. 1138

October 07, 2024

James Swanson is my Service Tech. He’s knowledgeable and goes the extra mile to ensure everything is taken care of. On my recent visit he even assisted a friend who needed a rental af More

by LORNA_LONDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Swanson, Bella (cashier/car rental)
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Oct 13, 2024 -

Maus Nissan of New Port Richey responded

Thanks for visiting our Service Department at Maus Nissan, Lorna! We appreciate your continued trust, and we thank you for your kind words. James and Mary are both phenomenal - thank you for recognizing them! We are thrilled that you are so happy, and look forward to serving you for years to come - so let us know if there's anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 07, 2024

I am not repeating myself. It’s always excellent. I don’t need to explain it any further, thank you. More

by bangzoom523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Johnson, John Thorne, Antonio Millan
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Oct 13, 2024 -

Maus Nissan of New Port Richey responded

Thank you for visiting our Service Department at Maus Nissan, Paul! We appreciate your trust, and thank you for the 5-stars! We're thrilled that you are so happy, and we look forward to serving you for years to come - so let us know if there's ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 07, 2024

James is very efficient, very polite and keeps me informed of the progress and all my options. Your whole operation seems to be very good! More

by dbalennox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Swanson
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Oct 13, 2024 -

Maus Nissan of New Port Richey responded

Thanks for visiting our Service Department at Maus Nissan! We appreciate your trust, and thank you for taking the time to leave us a review. James does an amazing job taking care of our guests - thanks for recognizing him! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so let us know if there's ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 07, 2024

Everyone who helped me was very polite and knowledgeable. All the work needed for this appointment was done in a timely manor. More

by neumann44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keegan Boylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Norori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Johnson, Eddie Aguayo, Anyela Martinez, Michael Hassett
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Oct 13, 2024 -

Maus Nissan of New Port Richey responded

Thanks for visiting our Service Department at Maus Nissan, Norma! We appreciate your continued trust, and we thank you for taking the time to leave us a review. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family - that's our #MausDifference! We are thrilled that you are so happy, and look forward to serving you for years to come - so let us know if there's ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 06, 2024

I appreciate the waiting lounge the fact that you can text them to find out how much longer and they’re always very friendly and courteous upon arrival and leaving More

by cynthiahunter62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
Report | Print
Oct 13, 2024 -

Maus Nissan of New Port Richey responded

Thanks for visiting our Service Department at Maus Nissan, Cynthia! We appreciate your continued trust, and thank you for your kind words. We are pleased that you are happy with our services and find our accommodations comfortable, we look forward to taking care of you and your vehicle for years to come - so let us know if there's ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 06, 2024

No comment about purchase of car at Maus Nissan I should not have to leave a comment if I do not have one More

by NAVIDAD44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ruggiano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2024 -

Maus Nissan of New Port Richey responded

Congratulations on the purchase of your new Rogue from us at Maus Nissan, Lisa! We appreciate your continued trust, and thank you for taking the time to rate us. No comment necessary, but we love feedback on how we did, and how we can improve. Please let us know if there's anything we can do for you, and next time we'll earn that 5th Star! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 06, 2024

I like honest persons ,but I really like the car ,just a little disappointed you did not keep your end of deal,I kept my deal to pay insurance and car payment paid on time, More

by johnsoncarrie0720
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Boylan, Nick Chabator
Report | Print
Oct 13, 2024 -

Maus Nissan of New Port Richey responded

Congratulations on the purchase of your brand new Kicks from us at Maus Nissan, Johnson family! We are pleased that you like the car so much, but we care deeply about the service we provide our guests, so we will look into everything else and reach out to make sure we didn't miss anything. Thank you for your feedback, and let us know if there's anything else you need. Welcome to our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

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