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Maus Nissan of New Port Richey

New Port Richey, FL

4.6
3,450 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,450 reviews

February 21, 2017

Poor service after sale Car dead in a parking lot and I was made to feel like my being stuck was not a concern to the service department. Car one month old. Do I have a lemon More

by Free
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Gutcheon
Feb 21, 2017 -

Maus Nissan of New Port Richey responded

Dear customer, We’re very sorry for the inconvenience you experienced. However, we feel we did our very best to offer everything we could to help in your given situation. You declined our offer of roadside assistance or towing your vehicle into our dealership so that we could assist. Because you were located in the Tampa/Wesley Chapel area, we were not able to send a member of our staff out to repair your vehicle on-spot, as requested. We wish we could have done this for you, but we simply aren’t equipped to do so. Again, we’re very sorry that you had to experience this, but we offered everything possible in the given situation.

February 19, 2017

Excellent service My sales person Dixon took his time to get all my questions answered. His product knowledge was extremely helpful . He made teaching me about my More

by Aydenn13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maus Jr., Jason Rowland, Dixon Iglesias
February 12, 2017

Great car buying experience with the best dealership! I recently bought my Rogue 2017 SUV from Maus Nissan and had a wonderful experience! Leo, our consultant, was kind and helpful throughout the entire c More

by Svera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack , David Maus Jr., Leo Verdecia-Reina
February 10, 2017

Great car buying experience! Shortest and easiest purchase of a vechicle ever. Great staff, Alain Garcia, Mike Lupica, and Joe Migliaccio were so helpful and made a difficult deci More

by Ranger wife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Migliaccio, Mike Lupica, Alain Garcia
February 07, 2017

all the people were very friendly and helpful We would go back to the Maus Nissan dealership again as our experience was great. The vehicle detail was excellent and the vehicle was full of fuel. More

by Linda C
Recommend Dealer
Yes
Employees Worked With
Alain Garcia
January 21, 2017

helpful, quick Dixon as very helpful & on top of everything. He knew the answers to all of our questions. He was also very honest with us about everything, especial More

by Julie Nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Ginley, Aldo Rrethatakaj, Dixon Iglesias
January 21, 2017

Excellent sale and services Dixon did a good job sold me those GTR s, he is a such great young for saleman and his excellent team.. Special thanks to Mr Maus and Mr Maus Jr help More

by hahn vo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Rowland, Mike Gutcheon, Aldo Rrethatakaj, Tom Cruden, Dixon Iglesias
January 19, 2017

CAVEAT EMPTOR!!! We have purchased 6 automobiles from this dealership in the past 5 years. Our last experience has been the worst. First they add $1000 to the price of More

by Fred Millan
Recommend Dealer
No
Employees Worked With
Jason Rowland
Jan 19, 2017 -

Maus Nissan of New Port Richey responded

Fred, We understand your frustrations and apologize for you not being fully aware of what you were signing and how it was presented. We have taken this into consideration and will be implementing the proper sales approach training on presenting the LifeTime oil changes. We would be happy to provide you a copy of the agreement stating that the Oil Change program will remain in tact only if the owner preforms the suggest maintenance items as advised by the manufacturer if you would like. Keep in mind the reason this in place is to protect your investment by rotating your tires every time you get an oil change. The oil change is complimentary and the tire rotation is only $19.95 while most quick service families get $49.95 for this.

January 12, 2017

not happy anthony knudson I bought a 2012 f150 2.5 month ago their was a few issue with the truck power outlet on dash did not work and the front rotor are out of round . its More

by tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Rowland, Joe Lucatra
Jan 16, 2017 -

Maus Nissan of New Port Richey responded

Tony, Thank you for the review. We are glad to hear you liked the way Joe Lucatra was able to take care of you. With the brakes being a wear item we would have inspected them for safety and drive ability. Thanks again for the review and your business.

January 11, 2017

if you need a car go see Alain Garcia I was very well attended but Alain Garcia. Looked at a few car and got the one that was for me. Thank you for all your help Alain Garcia. More

by Maria Mize
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alain Garcia
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