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Maus Nissan of New Port Richey

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,461 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,461 reviews

September 17, 2024

Very simple to schedule service service on-line. Sign-in at Serv Dept smooth & quick. Vehicle was ready in reasonable time along with a wash!! Great job!! More

by pepedbj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anacario Rivera
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Sep 21, 2024 -

Maus Nissan of New Port Richey responded

Thank you for visiting our Service Department at Maus Nissan, Albert! We appreciate your trust, and we thank you for taking the time to leave us this review. Please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 17, 2024

Go see James Swanson, he gets you taken care of quickly and courteously. Will definitely come back for my next service. More

by ST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Swanson
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Sep 21, 2024 -

Maus Nissan of New Port Richey responded

Thank you for visiting our Service Department at Maus Nissan, ST! We appreciate your trust, and we thank you for taking the time to leave us a review. James does an amazing job taking care of our guests- thanks for recognizing him! We are pleased that you are so happy - so let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 17, 2024

Sal was great at his job but hiden fees after quoting someone a price online need to have that stated on the website More

by codblackops1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2024 -

Maus Nissan of New Port Richey responded

First of all - great choice in games: COD Black Ops, all the way! Secondly, Sal does do a phenomenal job taking care of our guests - thanks for recognizing him - which is why we were so surprised that there was any issue with the quote, and pricing. We do apologize if there was any misunderstanding; however, the cost of all services advertised is before shop supplies and taxes. Our staff are trained to communicate that fact, and it is also printed on the signed repair order and on written estimates. If you have any other questions, please don't hesitate to ask, and we'll be happy to help address your concerns. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

September 17, 2024

Excellent service. Friendly salesman. Very carrying to assist with helping you achieve a great deal for a vehicle More

by danniles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul DaRocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacinto "JR" Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keegan Boylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doran Minehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Chabator, Christopher Frank, Brian Donahue, Sebastian Richards
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Sep 21, 2024 -

Maus Nissan of New Port Richey responded

Congratulations on the purchase of your new GMC from us at Maus Nissan, Daniel! We appreciate the opportunity to earn your trust, and we thank you for taking the time to share your experience. We are overjoyed that you are so happy, and we look forward to serving you for years to come - so let us know if there's ever anything we can do for you! Welcome to our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 16, 2024

Mary was great as always. Thanks to Maus and Mary . We will see you'll next time More

by Bob123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Norori
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2024 -

Maus Nissan of New Port Richey responded

Here at Maus Nissan, we love our customers, and are glad that it shows! Mary does a phenomenal job taking care of our guests - thanks for recognizing her! We look forward to serving you for years to come - so let us know if there's anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 16, 2024

Went for service which was excellent . they cleaned and rotated tires..explain what need to service More

by RU.BERTA.CCIO22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representative , Anyela Martinez
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Sep 21, 2024 -

Maus Nissan of New Port Richey responded

Thanks for visiting our Service Department at Maus Nissan, Raphael! We appreciate your trust, and thank you for taking the time to leave us a review. Please let us know if there is ever anything we can do for you, and we'll look forward to serving you again! Thanks for being a part of our Maus Family, have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 16, 2024

I appreciate the honesty and reliability of my service tech Eddie at Maus Nissan N.P.R. Honesty at a dealership is rare but I've found them to be reliable and trustworthy. More

by cteapotz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
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Sep 20, 2024 -

Maus Nissan of New Port Richey responded

Thank you for visiting our Service Department at Maus Nissan, Patricia! We appreciate your continued trust, and thank you for taking the time to leave us a review. Honesty can be rare - but it shouldn't be. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family - that's our #MausDifference! Eddie, especially, does a phenomenal job taking care of our guests- thanks for recognizing him! We are overjoyed that you are so happy, and we look forward to serving you for life - so please let us know if there's ever anything we can do for you! Thank you for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 16, 2024

Their sales department is easy to work with, and their service department has experienced service riders and technicians. Who do a terrific job. More

by Mattc60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Maus Nissan of New Port Richey responded

Thanks for visiting us at Maus Nissan, Matt! We appreciate your continued trust, and thank you for your kind words and 5-Stars. Be it Sales or Service, our team is dedicated to providing you with a truly exceptional experience, and treating you like family! We look forward to serving you for years to come - so let us know if there's anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 16, 2024

They worked hard in getting me a deal that would work for me. I have felt with Maus Nissan for many years. I felt I was treated respectfully. They were very professional. Thank you. More

by donna40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2024 -

Maus Nissan of New Port Richey responded

Congratulations on the purchase of your brand new vehicle from us at Maus Nissan, Donna! We appreciate your continued trust, and we thank you for your kind words. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family - that's our #MausDifference! We look forward to serving you for years to come, so please let us know if there is anything we can do for you. Thank you for being such an important part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 16, 2024

My wife and I were lied to, told we needed an alignment when we dropped of our Murano. Then when my wife picked up the vehicle she was told all we needed was a rotation and balance which Mary claimed we ha More

by chas0848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mary Boulahanis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Maus Nissan of New Port Richey responded

We can see that you are disappointed with your recent visit, and apologize if you've had a bad experience. We take accusations of lying very seriously, and will have management look into what happened, and then reach out to you. If you have any other questions, please don't hesitate to call us directly, and we'll be happy to help address your concerns. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

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