
Maximum Auto Outlet
Manassas Park, VA
Filter Reviews by Keyword
By Type
Showing 22 reviews
Stay away from this dealership! They sold me a BMW 645ci last month for $10K. When I took it in because of transmission issues, the bill was $17K from BMW! This dealership tried to They sold me a BMW 645ci last month for $10K. When I took it in because of transmission issues, the bill was $17K from BMW! This dealership tried to blame me for the problem…luckily, I was able to finally get rid it and went to Enterprise. Enterprise took wonderful care of me, helped me get out of the BMW and into a Nissan Maxima with warranties…which Maximum Auto Outlet does not provide. I recommend Enterprise Auto Sales on Rt 1. They have used vehicles for decent prices and they’ll work with you to get you into a reliable vehicle! More
Great people, helped me a lot through the process and made my car buying experience much easier than I expected. Pedro was my salesman, recommend him 100%. I purchased my bmw around 9 months back and I h made my car buying experience much easier than I expected. Pedro was my salesman, recommend him 100%. I purchased my bmw around 9 months back and I haven't Had a single issue with it More
Contacted the dealer 10 days ago. No response back. What a joke.. i'm in need of a car, and they left me hanging. Thank God for my bank to help me out. . One of our fundamentals at my No response back. What a joke.. i'm in need of a car, and they left me hanging. Thank God for my bank to help me out. . One of our fundamentals at my work is " invest In Relationships". You my friend got an F , because you failed to succeed. More
Very professional employees, kind and polite treated customers well, Test drive two SUVs I did not buy it I felt the price was little expensive, going to visit them again to pick another car. customers well, Test drive two SUVs I did not buy it I felt the price was little expensive, going to visit them again to pick another car. More
Scammers! This is the worst place to buy a car!!! I called this dealership to confirm they had the type of car I was looking for and they indeed confirmed. When I arrived I waited 30 min for service. I called this dealership to confirm they had the type of car I was looking for and they indeed confirmed. When I arrived I waited 30 min for service. I knew exactly what I wanted so my selection and test drive was quickly. I told the salesman I found the car that I was interested in buying and wanted to move for the car price sticker was advertised for $12,995! I was a cash buyer! When I arrived inside they 1st stated they couldn’t find the car in their inventory and then they said the price in incorrect they now want to charge $14,995! This was the dealerships fault and they refused to accept the mixup and were unapologetic about their inconvenience. I also felt they were racist in their attitude towards my family. I would never recommend anyone to waist their time here! Take your money elsewhere where it would be appreciated! More
WARNING: stay away from this dealership, wait to you read about my crazy experience with this dealership. I was looking for a BMW M5 F10 (2012-2016) car with a 6 speed manual transmission, the last style bef about my crazy experience with this dealership. I was looking for a BMW M5 F10 (2012-2016) car with a 6 speed manual transmission, the last style before BMW eliminated the 6-speed manual from the M5 lineup. They are very rare, I was looking for two years for this type of car. When I found one near me (less than 2 hours driving time), I contacted the dealer listing the car in Dec 2020. The dealership, Maximum Auto Outlet in Manassas Park, VA offered the car. I drove 1 1/2 hr to the dealership. The car looked really good, they let me drive the car, they provided what appeared to be a really good buying experience. They provided me with a CarFax that said there were no reported accidents with this car. However, this car being rare, I overpaid the Nadaguide value of the car by $8000 to get the 6-speed manual transmission. While the price was very high, I felt that the car was worth it to me, no accidents, mileage not too high. I had a little pressure from them to buy it that day, (another buyer is ready to go now if you don't buy it), I put the deposit down and scheduled the following week to pick up the car. Everything looked good at the time I picked up the car. THEN THE PROBLEMS STARTED the following week, not a mechanical problem that the dealer can wash their hands from but an unexpected issue. Glass starts falling inside my trunk within the first week of ownership, very weird, never had that happen before. I cleaned it up, next week again, little pieces of broken glass, again. After a few weeks of this it still did not stop. I sent a message to the salesperson who sold me the car, they said they would talk to management, no further response, I contacted again, no response, I took pictures, sent them to the dealership, no response. Glass still kept falling into my trunk, into my items in the trunk. This has kept happening through July of this year 2021, if I don't clean it up every other day it keeps accumulating. I had a small incident with a deer in July 2021 and took the car to a BMW body shop, when they did the estimate, I mentioned the experience about the glass. The experts at the BMW certified body shop were quick to point out that the glass had been replaced with non-BMW parts and with bad fitting, wrong moulding. They also pointed out multiple body repairs not disclosed by the dealership. I was not happy, I contacted the salesperson again, then asked for compensation to replace the incorrectly installed glass, and to clean up the broken glass that was still falling in the trunk of the car. They refused, this problem happened on their watch, they either replaced the glass with a badly installed cheap replacement or knew about the falling glass, the dealership could not have had a car for a few months and not see the falling glass. They also failed to disclose the glass and other body shop repaired damage (4 places, front two places, rear side and rear window), they were deceptive, they are the experts, they have hundreds of cars on their lot, they knew what they had and failed to disclose all the known defects. This is a deceptive dealership and you should stay away. They hide behind the CarFax by doing the repairs themselves and then not reporting the repairs. Reviews are the only way to get their attention, besides lawsuits, the BBB won't do anything if the car is not new, so we the consumer are stuck and get ripped off by these unscrupulous dealerships. More
It's a bunch of men that does not keep their word when it comes to the vehicle or the servide.that is.provided they just continue to play phone tag thinking that u will go away bad service and lemon cars comes to the vehicle or the servide.that is.provided they just continue to play phone tag thinking that u will go away bad service and lemon cars More