Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Maxx Autos Plus
Puyallup, WA
93 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 93 reviews
December 30, 2015
Sold my daughter a car with a Tampered odometer My daughter bought a BMW from this dealership in August. She bought it with a oil leak with a promise from them to fix it. They have a 3 month warrant My daughter bought a BMW from this dealership in August. She bought it with a oil leak with a promise from them to fix it. They have a 3 month warranty on their cars but what they don't tell you is they will give you the runaround for 3 months and not get your car fixed until after the warranty expires. My daughter decided to visit another dealership to trade in the car because it was having all kinds of mechanical problems and she is 6 months pregnant and needs a reliable car. It was at another dealership that shared with her that even she was sold the car by Maxx Auto at 189,000 miles, it actually reported at 210,000 in 2011. When she confronted Maxx Auto, and asked them to take the car back and refund her money, they refused. She is stuck with a car she bought for $6000 that barely runs, and due to a tampered odometer, is only worth $800. I highly recommend that NO one buy a car from this shady dealership. More
by Monica
Employees Worked With
Jeff and Chris
October 21, 2015
Great place to buy a car Me and my girlfriend were out shopping for a car and stopped here to see what they had and met Alvaro. He was great at showing us the kind of cars we Me and my girlfriend were out shopping for a car and stopped here to see what they had and met Alvaro. He was great at showing us the kind of cars we were looking for and we found one that worked out perfect. The whole process was smooth and simple. No stress throughout the whole deal. What we thought was awesome was every car they sell comes with a free 3 month 3000 mile warranty! We will for sure be back when ready to purchase another car. More
by cycle253
Employees Worked With
Alvaro
August 13, 2015
Nice people but crappy cars About 2 weeks ago I went with my 17 year old to find his first car. We stopped at this dealership and met with Jeff. He was nice and knowledgeable, or About 2 weeks ago I went with my 17 year old to find his first car. We stopped at this dealership and met with Jeff. He was nice and knowledgeable, or so I thought. He showed me some cars and we finally settled on a 2002 BMW X5. The car was very fun to drive and my son fell in love with it. The only problem that I did see, which Jeff brought up, was the 2 front tires needed to be replaced. After looking at other cars at other dealers and comparing prices for the X5, I decided to purchase this one. I did share my concerns with Jeff about the issues that this car with this many miles might have. He assured me that it would be ok because the give a 3 month, 3000 mile warranty with every car they sell. I bought the car for a final price of $6333.50. That next day I went to get 2 new tires. I found out that because it is an all wheel drive you can't buy just 2 new tires, you need to buy all 4. I went to 3 different tire shops and they all said the same thing. So now I'm out another $812.00. While the shop was putting on the new tires they said that something was leaking. I took the car to another shop and spent $114 for them to tell me what is leaking. I could try and tell you what was leaking, but it would be quicker to tell you what was not leaking. The car needs all new seals, gaskets and 2 new belts. This will all cost another $4000.00. I was hoping that the warranty would defer some of the costs, but come to find out that it is only good if the car breaks down. The thing that upsets me the most about this whole thing is that I was told that the car was checked. If this was true then they knew that every seal and gasket leaked. I will be buying 2 more cars within the next 2 years and I WILL not be returning to this dealership. I will also not be lazy and take it my shop located on South Hill for their opinion. More
by fluffyviking71
Employees Worked With
Jeff
